Hi all. I'm having issues with my new build - I've occasionally been getting static shocks when I touch the side or top of the case which sometimes resulted in the machine locking up. This past weekend I had what I thought was a hard drive failure - replaced it and things seemed fine. Now today I went to plug in a portable hard drive and just touching the plug to the USB port on the top of the case (not even plugging it in - just touching it) freezes everything. Is this a case issue or something wrong with the motherboard or...? How can I tell? The case is a CoolerMaster 690 II Advanced (http://www.newegg.com/Product/Product.aspx?Item=N82E16811119216&cm_re=cm_690_ii-_-11-119-216-_-Product), the motherboard is ASRock 870 Extreme3.
Any help would be greatly appreciated - I've been fussing with this computer for days now.
Sounds like a shorted wire for your front panel USB connector. I would start by disconnecting the front panel USB connected from your board and see if the lock up issues persist. If the issues goes away, then trace the cable with your fingernails and try to find a notch exposing the wires. If you find one then you will need to replace the cables, if you don't find one then it may have been connected to the board incorrectly. Try reseating the connector booting up and connecting a cheap usb device to it like an old mouse, instead of your more expensive external HDD. This way if you fry whatever you connect it won't cost much =D