Front and back USB Ports Don't work

[shandracampo]

None of my USB ports work, both the back and front don't work. Only the keyboard does so I've been ctrl+tabbing to switch programs. The Internet, mouse and the sound doesn't work: I've tried everything people tell me online but it doesn't seem to work.

I went to system and device manager and USB bus controller however I dont understand what to do from there.

It's been a week now and im not sure what to do. The monitor is also brand new and I don't want to reformat nor get a new one so somebody please help me!!!!!!!!

 

[gamerk316]

Well, you could try removing the USB hubs via device manager and rebooting so windows will re-download the drivers again. Could also be that the devices you have installed on the hub are drawing too much power...

 

[shanky887614]

try this


unplug the keyboard and plug you mouse in the keybaords usb

tell us if it is working, it might be you/a virus did something to stop mouse and other stuff working, its not unheard of

 

[wolfram23]

So is this a new computer or an old one?

You might want to search online for the latest motherboard BIOS. Also make sure you've updated all your chipset drivers.

 

[marbski]

update the driver of your usb controller or try to install the chipsets driver of the motherboard.....