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Hard Drive Not Recognized in BIOS/Win 7 Install Asus M5A97

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March 24, 2012 5:52:35 AM

Hello there,

I'm a renewed computer enthusiast and it's been awhile since I've built a PC, but I recently built one, and I'm having trouble with my motherboard's BIOS and Windows 7 not recognizing my hard drive. This is a lower budget computer around $400-500 I believe.

Specs:

Motherboard: Asus M5A97 AMD970/SB950
CPU: AMD Athlon II X3 445
RAM: 8 GB Crucial Ballistix DDR3 1333 Mhz
VIDEO: ATI Radeon 6670 HD

So, the Hard Drives I bought off of eBay. They were ridiculously cheap, and fully tested.
HDD: 2 Samsung 80GB Spinpoint P Series HD080HJ/P

One hard drive booted up and did not pass the SMART test. Bad replace error I believe.
The second hard drive was never recognized by my BIOS or Windows 7 installation (both 32 and 64 bit).
Herein lies the problem. I've also tried Ubuntu 10.4 AMD-64 and it didn't recognize the HDD, either.

I've tried to change the SATA settings in the BIOS from AHCI to IDE or to RAID. Downloaded the so-called drivers from the ASUS website for the Drive Controller, the Chipset, and tried The Ultimate Boot CD HDD diagnostics.
I've changed the SATA data cable, and the power cables. I've tried changing which SATA port the HDD was connected to.

I've also referred to this sticky as well

I'm at a loss, and I've tried googling it and found little instructions, which I've tried, but to with no avail.

Any suggestions? Help? A brand new HDD is being shipped to me but will not arrive for another 2-3 days, so I can't test another drive. I have an external that I was considering installing Windows on and seeing what could happen from that.

Any help or information would be greatly appreciated!
Thanks!
Giancarlo
a c 487 V Motherboard
a b Ĉ ASUS
March 25, 2012 11:48:33 PM

Are the the HDDs used/refurbished? I would have to assume they are defective.

One other point of information. You must decide on IDE mode or ACHI mode before you install Win7. Switching afterward will always crash the system at bootup.
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March 26, 2012 2:27:25 AM

Thanks for replying!

Yeah, they are used, and supposedly they were tested and functional, but they weren't at all working.
Perhaps during shipping they were damaged, or I got swindled. Luckily the person is willing to refund the money, and I used eBay, too.

I think the BIOS was already set to ACHI, and they are SATA drives, but maybe because I set up the first damaged drive it is causing this. There was no crash at boot for the second one, but it just is not recognized in either the BIOS or in any Windows 7, or XP set ups. I've downloaded so many supposed Asus drivers for ACHI, RAID, and drive controllers and nothing works in the Windows set up so that the motherboard recognizes the drive!
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March 26, 2012 4:59:13 PM

So, I've tried Windows 7 both 32 and 64 bit, in both IDE and AHCI mode, and the hard drive is not found in the BIOS nor the installation. The install will not find the drivers or use the ones that I provide on a CD or USB key from Asus' website.

I tried a Windows XP installation, too using the F6 SCSI/RAID option and it still won't find my hard drive, and I don't have a floppy drive.

What do I do? I've been searching on the net, and Tom's Hardware and I still can't find the right answer for me to do!!
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March 26, 2012 5:14:45 PM

Yep, just added every possible driver from Asus' website for my motherboard and chipset.
No matter what Windows 7 install finds the driver but tells me no drives were found after attempting to load it in the installation.
I don't know what else to do.
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a c 487 V Motherboard
a b Ĉ ASUS
March 26, 2012 5:19:45 PM

Try one more thing; bread board the motherboard. Set the board on an insulated surface (like the box it came in or the pad) Connect just the Motherboard, CPU/HSF, memory, graphics card/monitor, PSU, and one of the HDDs. Boot into BIOS and reset the BIOS to default. Save, Exit, shut down, and clear the CMOS as per page 213 in your board's manual. Now you should have the board in factory state. Boot into BIOS again and see if the drive is recognized.

If it is not, I'm afraid you will need to look for a new drive.
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March 26, 2012 7:32:04 PM

Ok thanks a lot I will try that later when I'm home!

I noticed earlier that in the Windows 7 installation when asked to choose drivers from a drive, the HDD came up (as the X: drive) along with the DVD drive, and my USB key.

I would think that that is an indication of something good? Just weird though...I will definitely try clearing all like you've suggested.

Thanks a lot!
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a c 487 V Motherboard
a b Ĉ ASUS
March 26, 2012 8:35:06 PM

gianmarc said:
Ok thanks a lot I will try that later when I'm home!

I noticed earlier that in the Windows 7 installation when asked to choose drivers from a drive, the HDD came up (as the X: drive) along with the DVD drive, and my USB key.

I would think that that is an indication of something good? Just weird though...I will definitely try clearing all like you've suggested.

Thanks a lot!

OK Good luck Btw, you shouldn't need any drivers for a sata drive. Just be sure to decide IDE or ACHI mode in BIOS before you install windows.
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March 27, 2012 3:51:28 AM

Ok so I reset the BIOS and cleared the CMOS and neither hard drives came up. I tried both hard drives separately, and in both IDE and ACHI.

I popped in a new one that I just got today, and it came up right away.
Guess the hard drives are busted. One for sure is damaged. I'm going to see if I can hook up the second one after Windows 7 is installed.

Do you recommend I change the settings to ACHI in Windows after or leave it to IDE?

Thanks again for all your help!
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a c 487 V Motherboard
a b Ĉ ASUS
March 28, 2012 2:57:13 PM

Definitely change to ACHI mode in BIOS setup for improved SATA HDD performance. But do it before you install Windows 7. Otherwise your Windows installation will crash when you try to boot up.
There are work-arounds to change to ACHI from IDE after Windows is installed. But there are pros and cons to doing it that way. Here's one typical tutorial for changing after a Windows install: http://www.overclock.net/t/1227636/how-to-change-sata-m...
If you already have Windows installed and you don't mind re-installing it and any apps you have also installed, I recommend starting over by setting the mode to ACHI in BIOS and fresh installing Win7.
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!