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Can a virus disable memory modules?

Last response: in Memory
March 29, 2012 2:59:44 AM

I bought my Dell E520 several years ago with a 4GB memory config. Now my computer says I only have 1GB of usable memory. Could a virus have disabled the memory modules?
Thanks fo any help!
a c 105 } Memory
March 29, 2012 3:23:48 AM

no they can't
March 29, 2012 3:34:23 AM

Highly unlikely. What's more likely is that your RAM Chips are either dead, or not seated properly.

Take the RAM chips out and clean them with a pencil eraser. Then put them back in and lock them down.
April 5, 2012 12:47:45 AM