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Display freezes but CPU still runs

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July 20, 2011 9:27:01 AM

Hello everyone. I've been having a problem that has only been happening recently. My computer display would just completely freeze, but my CPU would still be running (my music would still be playing perfectly). However, just recently, my display froze and the sound on the YouTube video that I was watching began getting distorted and drawn out. After a few seconds, my computer recovered and resumed at a normal speed, which is weird because it usually just freezes and I'm forced to manually turn off the system.

Here are my specs.

I don't suspect it to be an overheating problem because my computer runs absolutely fine with my GPU-hungry games like Starcraft 2 and World of Warcraft. I would imagine that it would be evident in those games because they require a lot of "usage" on the computer and would cause more heat build-up.

The freezes seem to only occur when I have Firefox open (of course this could only be a coincidence) and it's usually when I'm listening to something (although there has been a time where it completely just froze and I wasn't playing anything).

I'm extremely confused because this is a relatively new computer and I've gone through hotter days (I live in California) and it didn't freeze up like this.

Any suggestions? Thanks in advanced.

EDIT: I have uninstalled Firefox and installed Google Chrome and the problem still persists in it. So I don't think it was Firefox. I'm thinking this is a hardware problem, but I don't understand where the problem lies. I would think it's the memory, but I still freeze when I'm doing something like watching a video (which hardly uses any memory.)

What I've done:
Quote:
But what could cause the problem? I did a complete scan of my computer, updated all of my drivers, and monitored my CPU temperatures. My max temperature for my GPU was 72C, and that's when I was gaming. My CPU doesn't go over 60C and idles @ 40C-45C. I don't seem to lag when I'm just browsing but the moment I start using anything with framerate (playing video games or watching YouTube videos), there will be times where I freeze, or the audio will loop for a split second.

Quote:
I opened up my computer and tried to check for anything dangling or not plugged in. I didn't see anything particularly wrong with any of my connections and it's been a while since I've opened up my computer.

Any other ideas?
a c 103 à CPUs
July 20, 2011 10:33:38 AM

Had this on an Asus motherboard fitted with Realtek audio, which you have also, look for latest HD drivers off www.realtek.com
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July 20, 2011 6:11:50 PM

do you have firefox hardware-accelerated Flash?...you might want to disable that. I have the same problem, once I disabled Flash hardware-accelerated, the comp is good.

I think it's a bug. Firefox is notorious for memory-leak if you have lots of add-ons.
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July 25, 2011 5:51:38 AM

Problem is recurring. All of my Realtek drivers and GPU drivers are up to date and the problem keeps happening. The sound gets all drawn out and robotic and I'm forced to manually turn my computer off. What could this be?
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July 25, 2011 1:54:39 PM

Do you have an overclocking program running like EasyTuner? Whenever I use EasyTuner that came with my Gigabyte motherboard it would distort the sound being played for about 10 seconds and then it returns back to normal. I think there might be a background process trying to access your entire computer to change some settings.
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July 25, 2011 5:29:10 PM

Engima said:
Do you have an overclocking program running like EasyTuner? Whenever I use EasyTuner that came with my Gigabyte motherboard it would distort the sound being played for about 10 seconds and then it returns back to normal. I think there might be a background process trying to access your entire computer to change some settings.


No I do not. This computer NEVER used to do this. I've had it for several months and it has only started happening NOW. I've run virus scans and updated all of my drivers but it keeps happening.
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a b à CPUs
July 25, 2011 5:43:58 PM

i have been using firefox and i have been having these screen freezes.

Internet Explorer is too slow.

Chrome FTW.
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July 28, 2011 9:39:58 AM

I just downloaded Google Chrome but the problem is still persisting. I'll be listening to something and all of a sudden, the sound will just keep repeating and eventually freeze my entire computer. Is this a viral problem or a hardware problem? Please help!
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July 28, 2011 9:58:41 AM

This problem has only been happening recently. Before I would never have this problem!
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July 28, 2011 4:32:42 PM

this happens to me too, i have an ASUS mobo with realtek audio
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July 28, 2011 5:03:37 PM

romelako said:
Hello everyone. I've been having a problem that has only been happening recently. My computer display would just completely freeze, but my CPU would still be running (my music would still be playing perfectly). However, just recently, my display froze and the sound on the YouTube video that I was watching began getting distorted and drawn out. After a few seconds, my computer recovered and resumed at a normal speed, which is weird because it usually just freezes and I'm forced to manually turn off the system.

Here are my specs.

I don't suspect it to be an overheating problem because my computer runs absolutely fine with my GPU-hungry games like Starcraft 2 and World of Warcraft. I would imagine that it would be evident in those games because they require a lot of "usage" on the computer and would cause more heat build-up.

The freezes seem to only occur when I have Firefox open (of course this could only be a coincidence) and it's usually when I'm listening to something (although there has been a time where it completely just froze and I wasn't playing anything).

I'm extremely confused because this is a relatively new computer and I've gone through hotter days (I live in California) and it didn't freeze up like this.

Any suggestions? Thanks in advanced.


Have you tested the system at all with testing / benchmark software? I would start with the Memory and test it outside of Windows to see if there's any hardware problems.

http://www.memtest.org/#downiso

I would download the USB Bootable Version and follow this guide if needed: http://nerdboys.com/2009/10/17/how-to-run-memtest86-on-...

Run the test for 5 complete test and see if there's any errors. Let me know the results.
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July 28, 2011 5:29:25 PM

I speculated that this may be an overheating issue, however, I do still manage to freeze while watching YouTube or browsing, which doesn't use much of the CPU at all.
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July 28, 2011 9:38:37 PM

BUMP.
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a c 138 à CPUs
July 29, 2011 1:41:12 AM

If it has been done but still problematic, Unistall your firefox and install it again from scratch, if can wear the latest soft like FF5 Final, Disable Link Scanner your, it also includes one of the causes of Mozilla Firefox often crashes and Freeze.
it still crashes, go clean your computer memory or RAM on your computer or take a ram which is roughly already weak / not in pairs, or memtest86+ try to turn on your computer, Another way Uninsitall antivirus you are using, and then reinstall again the antivirus update files usually exist that have not finished so make mozilla crash, Check the software or applications that you use the trial version, at the time of expiration will always appear the message registers, upgrades, etc., it will also interfere with your browser. And the last option reinstall clean OS :D 
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July 29, 2011 2:50:22 AM

henydiah said:
If it has been done but still problematic, Unistall your firefox and install it again from scratch, if can wear the latest soft like FF5 Final, Disable Link Scanner your, it also includes one of the causes of Mozilla Firefox often crashes and Freeze.
it still crashes, go clean your computer memory or RAM on your computer or take a ram which is roughly already weak / not in pairs, or memtest86+ try to turn on your computer, Another way Uninsitall antivirus you are using, and then reinstall again the antivirus update files usually exist that have not finished so make mozilla crash, Check the software or applications that you use the trial version, at the time of expiration will always appear the message registers, upgrades, etc., it will also interfere with your browser. And the last option reinstall clean OS :D 


The problem doesn't lie with Mozilla Firefox. I've completely uninstalled it and I'm now using Google Chrome, but the problem is still persisting.

Any other ideas?
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a c 138 à CPUs
July 29, 2011 4:51:00 AM

maybe you uninstall was not clean it still remains the registry, try install cc leaner fix your registry, disable automatic all update software, and disable firewall and antivirus web scanner.. last option install OS clean .. good luck
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July 29, 2011 5:37:27 AM

But what could cause the problem? I did a complete scan of my computer, updated all of my drivers, and monitored my CPU temperatures. My max temperature for my GPU was 72C, and that's when I was gaming. My CPU doesn't go over 60C and idles @ 40C-45C. I don't seem to lag when I'm just browsing but the moment I start using anything with framerate (playing video games or watching YouTube videos), there will be times where I freeze, or the audio will loop for a split second.
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July 29, 2011 2:43:33 PM

henydiah said:
your problem caused by coruption software installation and here all problem about Google chrome : http://www.google.com/support/chrome/bin/static.py?page...


I don't believe that's true. I've had Mozilla Firefox the past 4-5 months I've had this computer and I've never experienced issues like this before. Google Chrome cannot be the reason why this is happening.

I opened up my computer and tried to check for anything dangling or not plugged in. I didn't see anything particularly wrong with any of my connections and it's been a while since I've opened up my computer.

Any other ideas?
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July 30, 2011 10:36:27 AM

My computer froze and I decided to wait for a little bit. After 2-3 minutes, my computer recovered and proceeded as normal. What could this be?
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July 30, 2011 6:29:02 PM

It's not Google Chrome.
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a c 138 à CPUs
July 30, 2011 6:31:40 PM

So what ?
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July 30, 2011 8:23:07 PM

If it happens during gameplay, it cannot be Google Chrome. I have it closed when I play.
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a c 138 à CPUs
July 30, 2011 8:30:11 PM

Oops ... sorry, apologize me
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August 26, 2012 8:10:42 PM

I'd like to revive this topic as I am having the same exact problem this guy was. I tried to get help for it, but people just keep suggesting browser problems and whatnot.

It's not any of the following

1. Overheating.
2. CPU.
3. Motherboard.
4. Power Supply.


It seems to happen most frequently when gaming, but sometimes happens for no reason entirely at random.

Specs-

MOBO- M4A88TD asus motherboard
GFX- Ati RADEON hd 5770 xfx
mem- 8gb ddr3 memory
cpu- amd phenom ii x6 1090t black edition
1tb hdd 7200rpm

I've done virus scans, reinstalled browsers, boot time scans with avast, you name it. Please, help. This problem is extremely annoying.

A fresh install of my OS is not an option, as I do not have the money for another upgrade disc.
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August 26, 2012 9:41:38 PM

Haha, thanks for reviving this thread. It's been a while since I've been back to these forums.

Unfortunately, the issue was actually an overheating problem, as my computer was placed in a very enclosed area which caused the computer to run at an unusually high temperature (for the computer at least). When I checked the temperatures, they seemed very normal to me (considering I had been running on a stock cooler and my case didn't have many vents) and when the crashing was happening, I didn't think it was overheating.

The solution to my problem was placing the computer up higher onto the desk, to allow cooler air to flow through it and not obstruct its vents. The problem was solved right after that.
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