This hasn't occurred recently so I will check my motherboard specs when I get back to the office. I think I ended up installing additional RAM to the motherboard that wasn't part of the installation. Originally I think I had 4 GB of RAM and upgraded.
I believe the mobo is a ASUS P97, but beyond that i'm not sure... Like I said, I will check when I get back to the office.
Is resetting the CMOS dangerous? I will back up all my data to begin with, but I want to be aware of a potential risk for down time since it is a business machine.
Thanks so much for your help!