Video card or motherboard problem?
A few days ago my computer shut itself down abruptly while I wasn't doing anything particularly intensive on it. I couldn't power it back on afterwards, so I immediately figured it was a power supply issue. I swapped my power supply out for an older one and after no luck I later discovered it was my video card in my pci-e slot. Powered or not, the card was preventing my board from powering on at all. So, I switched to integrated graphics and that worked fine. I found an old pci-e card and it allowed me to boot but there were artifacts all over my display and once I installed the Windows drivers for the card it stopped working (black screen when Windows initialized the driver). However, I can't remember if there was a problem with that specific card from a long time ago, so I can't attribute that problem 100% to any other piece of hardware in my computer. Now, I've bought a new video card and the card will boot but there is no display at all. Fans are spinning, but no video signal. It seems to me like this is a motherboard issue now, but in all of this confusion I could easily be missing something. Does anyone have any insight on this issue?
shantytown said:Now, I've bought a new video card and the card will boot but there is no display at all. Fans are spinning, but no video signal.
Then you are not booting. The first thing to do is to try the video card in another computer to be sure it works.
What are the original and new video cards? What PSU's have you tried with your system? In fact, what are the complete computer specs - including all the parts you have tried?
Work systematically through our standard checklist and troubleshooting thread:
I mean work through, not just read over it. We spent a lot of time on this. It should find most of the problems.
If not, continue.
I have tested the following beep patterns on Gigabyte, eVGA, and ECS motherboards. Other BIOS' may be different, but they all use a single short beep for a successful POST.
Breadboard - that will help isolate any kind of case problem you might have.
Breadboard with just motherboard, CPU & HSF, case speaker, and PSU.
Make sure you plug the CPU power cable in. The system will not boot without it.
I always breadboard a new build. It takes only a few minutes, and you know you are putting good parts in the case once you are finished.
You can turn on the PC by momentarily shorting the two pins that the case power switch goes to. You should hear a series of long, single beeps indicating memory problems. Silence indicates a problem with (in most likely order) the PSU, motherboard, or CPU. Remember, at this time, you do not have a graphics card installed so the load on your PSU will be reduced.
If no beeps:
Running fans and drives and motherboard LED's do not necessarily indicate a good PSU. In the absence of a single short beep, they also do not indicate that the system is booting.
At this point, you can sort of check the PSU. Try to borrow a known good PSU of around 550 - 600 watts. That will power just about any system with a single GPU. If you cannot do that, use a DMM to measure the voltages. Measure between the colored wires and either chassis ground or the black wires. Yellow wires should be 12 volts. Red wires: +5 volts, orange wires: +3.3 volts, blue wire : -12 volts, violet wire: 5 volts always on. Tolerances are +/- 5% except for the -12 volts which is +/- 10%.
The gray wire is really important. It should go from 0 to +5 volts when you turn the PSU on with the case switch. CPU needs this signal to boot.
You can turn on the PSU by completely disconnecting the PSU and using a paperclip or jumper wire to short the green wire to one of the neighboring black wires.
A way that might be easier is to use the main power plug. Working from the back of the plug where the wires come out, use a bare paperclip to short between the green wire and one of the neighboring black wires. That will do the same thing with an installed PSU. It is also an easy way to bypass a questionable case power switch.
This checks the PSU under no load conditions, so it is not completely reliable. But if it can not pass this, it is dead. Then repeat the checks with the PSU plugged into the computer to put a load on the PSU.
If the system beeps:
If it looks like the PSU is good, install a memory stick. Boot. Beep pattern should change to one long and several short beeps indicating a missing graphics card.
Silence, long single beeps, or series of short beeps indicate a problem with the memory. If you get short beeps verify that the memory is in the appropriate motherboard slots.
Insert the video card and connect any necessary PCIe power connectors. Boot. At this point, the system should POST successfully (a single short beep). Notice that you do not need keyboard, mouse, monitor, or drives to successfully POST.
At this point, if the system doesn't work, it's either the video card or an inadequate PSU. Or rarely - the motherboard's PCIe interface.
Now start connecting the rest of the devices starting with the monitor, then keyboard and mouse, then the rest of the devices, testing after each step. It's possible that you can pass the POST with a defective video card. The POST routines can only check the video interface. It cannot check the internal parts of the video card.