First: Use Internet Explorer to visit www.mozilla.com and download FireFox.
Second: Install FireFox and allow it to become "Default Browser."
Third: Remove shortcut to Internet Explorer.
Fourth: Never use Internet Explorer again.
Fifth: If you continue to have issues, there may actually be a problem. If the problem goes away, it was simply Internet Explorer.
Here's the link to make it easier:http://www.mozilla.com/en-US/firefox/