my grandmas computer was freezing earlier and she accidently clicked something and it went into hibernation and its just a black screen me and my sister dont know what to do so if someone can please help you will be well appreciated.. she keeps trying to restart it but it just gos into hibernationl
try to turn it off. it that doesn't work unplug it for about a minute. when you finally get it up and running, go to control panel - power options - the hibernate tab all the way to the right, and make sure "enable hibernate" doesn't have a check mark next to it. That way it won't go into hibernation again.