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Frequent Computer Crash during gaming

Last response: in Components
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July 27, 2011 6:24:08 AM

Hello forum, I am having computer crashes when I am playing games like Battlefield Bad Company 2, Warcraft III, and so on

My specs are:
I7 930 @ stock settings
Gigabyte ud3r x58a
Two Seagate Black Caviar 500TB in RAID0 -> Total of 1TB
G.Skills Ripjaw 3x2GB Triple Channel @ 1600mhz 8-8-8-24
Corsair Ax750 PSU
EVGA Geforce 570 SC edition

Airflow condition = Excellent [Coolermaster 932hf case with Noctua nh-d14 cpu cooler]

Recently give me crash during game sessions at random intervals.
Computer freezes on the last frame, while the sound is being looped.. then blue screen occurs :( 
I've tried to fix the damn thing for a while now, I reinstalled windows 7 and it still give me this error, meaning its hardware related.

Bios is in stock settings.

Error Report:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800875C028
BCP3: 00000000B6000000
BCP4: 0000000000200001
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072711-23181-01.dmp
C:\Users\Theodore\AppData\Local\Temp\WER-50731-0.sysdata.xml

Any Idea what might be causing the problem ? If so which hardware(s) ?:( 
July 27, 2011 9:29:19 AM

You could try analysing the minidump file - it might point to the location of the crash (such as a particular driver).

If you google "minidump" you should find details on where to download the dumpchk utility. Run that utility to convert the minidump into English, then have a look through the report.
July 27, 2011 9:36:10 AM

This is usually a heat GPU problem. If it happens only when the GPU is under load, it is most likely.

I would recommend taking off the GPU cooler, cleaning the GPU chip, removing any dust from the graphics RAM. Reapply thermal compound (Arctic MX-3 is good I have found). Reinstall the cooler, plug cooler fan in and pop back in the base unit.

Good Luck!
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July 27, 2011 1:47:02 PM

Actually, this sounds a lot like a RAM issue.

Run Memtest. (www.memtest.org). Most serious problems show up in seconds but it's good to run overnight at some point. Boot order for CD/DVD drive (or USB drive) must be before your hard drive (BIOS setting).

My problem was the same; it turned out I need to update my BIOS firmware because it was not giving my RAM the correct settings.

Things to do:
1) check for newer BIOS and update if necessary
2) run Memtest
3) test RAM in groups of two (only if Memtest shows a problem). *Must use ONLY specific slots when using only two RAM sticks. See motherboard manual.

If that doesn't work, I'll help you further.
September 11, 2011 10:32:17 PM

Actually the problem was related to the sound driver. The problem only occurred when I was playing battlefield bad company 2, so it had to be software related. Later I figured it is the Realtek sound driver format that is causing the trouble.

The sound format has to be 24bits 192000hz (studio quality) somehow for the computer to not crash, otherwise I will get the same error. What is weird is that I never got this problem before.. oh well


Thanks guys

p.s. Didnt mention that I ran all the tests for checking each hardware, all my hardware seems to be fine.
!