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Audio Driver on P8Z68-V Pro Not Working

Last response: in Windows 7
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December 3, 2011 8:55:17 PM

This is my first build, and my mobo is an Asus P8Z68-V Pro and have a 64 bit Windows 7 Home Premium. I've been having a lot problems since day 1 of using it, but the most annoying of all of them is that I can't get any sound from my computer.

Connected my iPod to my monitor (Asus VE247h) the speakers work fine.
Tried changing the audio settings in BIOS... nothing
Tried uninstalling and reinstalling the realtek driver 3 times...same problem

I'm really considering getting a sound card instead 'cause this seems to not be going anywhere. And a sound card is cheaper then getting fixed at the computer store. http://www.canadacomputers.com/service_centre.php#3

This is what I see on my screen (don't know if there's sound in the video... I can't hear a thing)
http://www.youtube.com/watch?v=OrFWhUxTzlM
a b \ Driver
a b $ Windows 7
December 3, 2011 9:22:46 PM

Hi there,

Do u have iTunes installed?
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December 3, 2011 9:28:51 PM

nope. this computer's brand new. Just finished building it last week
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December 3, 2011 9:32:06 PM

But the problem IS the driver!
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December 3, 2011 9:43:39 PM

that's exactly the place I went to reinstall my driver :( 
Sorry if I wasn't clear in the OP
It's not just music, there's no sound at all!
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a b \ Driver
a b $ Windows 7
December 3, 2011 9:49:59 PM

Are u connecting the iPod in the back, directly to mobo using the audio cable in the
green input on the right? Same color .
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a b \ Driver
a b $ Windows 7
December 3, 2011 9:52:50 PM

Also, did u reset BIOS to the default setting, when u been in the BIOS the last time?

Just in case it is not disabled.
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a b \ Driver
a b $ Windows 7
December 3, 2011 9:55:46 PM

moalharbi said:
This is my first build, and my mobo is an Asus P8Z68-V Pro and have a 64 bit Windows 7 Home Premium. I've been having a lot problems since day 1 of using it, but the most annoying of all of them is that I can't get any sound from my computer.

Connected my iPod to my monitor (Asus VE247h) the speakers work fine.
Tried changing the audio settings in BIOS... nothing
Tried uninstalling and reinstalling the realtek driver 3 times...same problem

I'm really considering getting a sound card instead 'cause this seems to not be going anywhere. And a sound card is cheaper then getting fixed at the computer store. http://www.canadacomputers.com/service_centre.php#3

This is what I see on my screen (don't know if there's sound in the video... I can't hear a thing)
http://www.youtube.com/watch?v=OrFWhUxTzlM

The utube video has no sound : )

Try this one @ http://www.youtube.com/watch?v=nmGSHZYZ74c
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December 3, 2011 9:56:25 PM

oh no no no what I meant is that I connected the ipod to monitor, not the computer
Also this is what the mobo looks like
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a b \ Driver
a b $ Windows 7
December 3, 2011 9:59:03 PM

I know, I have the the V- model.

OK, from the start.

What do u need? What does not work?
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December 3, 2011 10:01:50 PM

Still no sound. The audio jack itself doesn't work, not just the individual programs.
The video I linked was to show you that the computer connects the front I/O back and forth from headphone to mic rapidly, and the back doesn't connect at all. It also claims to be connected even when I didnt connect any cable
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December 3, 2011 10:06:52 PM

Ok, so the audio jacks on my motherboard give no sound at all. I tried to fix it (mentioned in OP) but still doesnt work. Tried every audio jack (see pic of mobo I linked). The video I linked is to show that my computer is going crazy in the audio jacks
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December 3, 2011 10:08:33 PM

here's a better picture


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a b \ Driver
a b $ Windows 7
December 3, 2011 10:16:36 PM

OK, connect the audio to he front jack if u have one.
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December 3, 2011 10:23:48 PM

Ok just did and it doesn't work either. I also tried that before.
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a b \ Driver
a b $ Windows 7
December 3, 2011 10:35:32 PM

If u have audio drivers installed, it should work fine.

Does it make any cracking noises when u plug and unplug the audio cable?

Was it working ever before?

If not, could be RMA'd.

The audio on the board equals IMHO at least $40 worth of a sound card.
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December 3, 2011 10:41:39 PM

I have the same board and I use 2.0 speaker setup that plugs into the light green audio jack with no problem.
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December 3, 2011 10:42:56 PM

I know, but apparently the driver is problem.

No cracking noises. However while it's plugged, it makes a a veeery faint constant buzzing soung.

No

What's RMA? And how would I go about fixing that?

I know, but a simple diagnostic at the computer store costs exactly $40
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December 3, 2011 10:45:55 PM

2tinman I tried speakers, headphones, monitor speakers, everything. The problem is not with the speakers, its the motherboard and/or the audio jacks
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Best solution

a b \ Driver
a b $ Windows 7
December 3, 2011 10:51:15 PM

133059,20,1029694 said:
I know, but apparently the driver is problem.

No cracking noises. However while it's plugged, it makes a a veeery faint constant buzzing soung.

No

What's RMA? And how would I go about fixing that?

Return merchandise authorization -- Go to ASUS support and get started. I thing they have for the pro series feature that they will send u new one without waiting to receive your old one.


I know, but a simple diagnostic at the computer store costs exactly $40

I meant , it is worth at least $40 of sound card like ASUS Xonar DS 7.1 Channels

It means u don't have to go through dismembering your PC again and rather use the sound card.

http://www.newegg.com/Product/Product.aspx?Item=N82E168...
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a b \ Driver
a b $ Windows 7
December 3, 2011 10:52:12 PM

Also, do u have the sound set through HDMI?
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December 3, 2011 11:11:27 PM

nikorr said:
Also, do u have the sound set through HDMI?

Tried both HDMI and AC'97

ugh... RMA is a huge hassle and I really don't have the time for it anyway

Yeah my last attempt right now is to seek help from someone my friend knows. And if he can't fix it either or charges a lot, then I will have to get a sound card.

Yeah it's set through HDMI, I tried changing it to AC '97 in BIOS but no success.
Does a sound card come with it's own driver as well?
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a b \ Driver
a b $ Windows 7
December 3, 2011 11:24:08 PM

Don't set it through HDMI if its not connected through it. That could be your problem.
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December 3, 2011 11:36:29 PM

nikorr said:
Don't set it through HDMI if its not connected through it. That could be your problem.


Sorry, I meant that I tried switching to SPDIF but that doesn't work either. The BIOS Audio settings:

HD Audio Controller: - Enabled
- Disabled

Front Panel Type: - HD
- AC '97

SPDF Out Type: - HDMI
- SPDIF

I tried playing around with these options a few times, but nothing worked. What Should I select for each? I might not have gotten the right combo.
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a b \ Driver
a b $ Windows 7
December 4, 2011 12:01:02 AM

This is how I have it.
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December 4, 2011 12:09:11 AM



Yeah it doesn't identify any device in the first place. I might try re configuring the audio settings in BIOS a few more times, and if it still doesn't work, I'll get my friend's help or a sound card.

Thanks for all your help, man. I really appreciate it :)  Will be solving this thread now
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a b \ Driver
a b $ Windows 7
December 4, 2011 12:11:11 AM

Well, good luck moalharbi : )
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December 4, 2011 12:12:44 AM

Best answer selected by moalharbi.
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a b \ Driver
a b $ Windows 7
December 4, 2011 12:13:37 AM

Thanks for the vote : )
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a b \ Driver
a b $ Windows 7
December 4, 2011 12:13:48 AM

This topic has been closed by Nikorr.
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