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Cannot Boot into Windows After RAM Upgrade

Last response: in Memory
April 15, 2012 1:26:52 AM

According to my manual and Dell's website, I can upgrade my RAM to up to 4GB. I purchased compatible memory from G.Skill and installed it today. After upgrading, my Inspiron 1420 could not boot into Windows. I did Startup Repair, Dell Diagnostics, checked the BIOS (revision A10), and everything else I could think of or research. I reinstalled one of the 1GB modules along with one of the new 2GB modules and the computer booted fine, showing 3GB of installed memory. I removed the 2GB module and replaced it with the second, new 2GB module I purchased. Again, the computer booted fine. So, both modules are good. It's only when I install both of the 2GB modules together that I cannot boot. Can anyone help me?
a b } Memory
April 15, 2012 3:16:36 AM

did you check on dell how much memory your model could support
April 15, 2012 10:49:49 AM

Yes. According to my manual, Dell's website, memory vendor's websites and other Inspiron 1420 users, my mainboard is supposed to support up to 4GB.
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April 15, 2012 11:03:56 AM

More info: I'm running Vista Ultimate 32-bit. The motherboard is a Dell model 0JX269.
a b } Memory
April 16, 2012 2:20:08 AM

see page 141 and 142 if after this test if system do not boot again with the both 2 gig. modules you will have to call dell and ask for support to solve this
April 16, 2012 1:21:24 PM

scout_03, what do you mean by pages? How do I find pages 141-142?