Resetting Router

Hello, We have someone visiting with a lap top. We have a router for an old work laptop we had. We cannot remember the current password and userid. Our router info says we have to reset the router to obtain new userid and password. To do this I need the ISP address and any security keys and open ports and services. I have the ISP address but don't know what the rest of this is. Am I safe to reset with just the ISP address as we didn't put in any other info as far as we can remember? We also switched from Vista to Windows 7 in the meantime. Just afraid to move forward
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More about resetting router
  1. What hardware do you have?

    Did your ISP set it up for you?
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