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Installed new ram and video card driver now crashes.

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April 17, 2012 12:39:33 AM

Hello, recently I installed some new ram (G.skill sniper 2x4GB, 8GB, 1866mhz ram into my computer and now when I run any game or sometimes when Just at Desktop my amd/ati driver crashes and restarts. It only happened after I installed the ram. I have an amd Radeon HD 5770 and I have a spare one and Both this happens with both cards so I know its not the card. I also reinstalled the driver 3 times and that did no help at all. I was wondering if maybe I did something wrong when I installed the ram. Any help would be greatly appreciated.

CPU: Intel core 2 quad Q6600
Motherboard: EVGA i790 FTW
Graphics Card: AMD Radeon HD XFX 5770 1GB
RAM: G.Skill Sniper 1866mhz 8GB
a b U Graphics card
a b } Memory
April 17, 2012 12:51:27 AM

Have you swapped out the new RAM for the old. That should tell you if it is the RAM. Until you do this you have not definitively located the problem.
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April 17, 2012 12:54:46 AM

I have tried this and it didnt crash. I had to manual set the ram to 1866mhz which Ive never done before. My old system never needed that so I am a noobie at this. All I did was set the speed and I was reading about timing for it and everything and I have no Idea how to set that.
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a b } Memory
April 17, 2012 12:58:41 AM

Try accessing the BIOS and resetting the TAM to a slower speed. If you just bought the RAM you may be able to return it for a refund if you can't get it running properly.
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a b U Graphics card
a b } Memory
April 17, 2012 1:02:34 AM

I see what your problem is: Your mobo can't use 1866 RAM. According to EVGAhttp://www.evga.com/articles/425.asp the RAM has to be DDR3 1066/1333/1600/2000 MHz. Either de-clock it to 1600 or overclock it to 2000.
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April 17, 2012 1:04:57 AM

Ah I see. How would I go about doing this in the BIOS? Would I just change the speed? Or will I have to up the voltage as well?
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April 17, 2012 1:07:37 AM

I cannot say about your BIOS. My BIOS allows me to set the RAM speed manually and provides some options. Maybe it was just lucky that I could set mine for 2133. But I did my settings in the BIOS.
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April 17, 2012 1:09:50 AM

Hmmm Well Ive give it a go right now and Tell you what I find.
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April 17, 2012 1:35:10 AM

It hasn't crashed like it did before. I thank you very much. Its suprising how just one thing and stop other things. ^_^ I appreciate it very much.
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April 17, 2012 4:19:11 PM

CPU FSB is 1066MHz, so the DRAM Frequency can only go that high.

So in BIOS, try to set the DRAM Frequency to DDR3-1066, DRAM Timings tCL 7 - tRCD 7 - tRP 7 - tRAS 21, DRAM Voltage 1.50V, and that should work best.

Keep us posted on the results.

Thank you
GSKILL SUPPORT

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April 17, 2012 6:17:14 PM

poxnora2012 said:
It hasn't crashed like it did before. I thank you very much. Its suprising how just one thing and stop other things. ^_^ I appreciate it very much.

YVW
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April 24, 2012 12:46:06 AM

Best answer selected by poxnora2012.
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April 24, 2012 1:53:44 AM

This topic has been closed by Nikorr
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