No sound with ECS H77H2-M3 on w2k3 x64

[LittleX]

Hi all,

I have no sound on my "ECS H77H2-M3" motherboard, installed the Realtek driver from the official driver page but no yet there is no sound, I understood I have to install a patch "KB888111" but when I try to install it I get this error "This KB888111Srvw2k3 is for a different hardware platform." What to do ? How to solve my issue ?

Thank you in advance.

OS: Windows Server 2003 x64 (latest SP and updates)

 

[psaus]

make sure you've downloaded the right patch. If you downloaded this from a computer other than the 2k3 system, and let the site autodetect, you might have downloaded the XP version.
If you're on this page: http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=888111&kbln=en-us
at the bottom of "section 1" click the link to expose the downloads for all platforms and languages.

 

[LittleX]

There is only x86 platform, no x64, and the Windows XP and Windows Server 2003 file is the same! Downloaded it several times, it doesn't want to install, I tried all versions I still get that error.

 

[LittleX]

There is only x86 platform, no x64, and the Windows XP and Windows Server 2003 file is the same! Downloaded it several times, it doesn't want to install, I tried all versions I still get that error.

 

[LittleX]

There is only x86 platform, no x64, and the Windows XP and Windows Server 2003 file is the same! Downloaded it several times, it doesn't want to install, I tried all versions I still get that error.

 

[psaus]

Sorry, I was too quick in my first response. You're right, only x86.

But after googling some, I'm not sure you need this patch if you're running the latest SP on 2003.
If you've installed the right driver from RealTek, and there are no hardware issues in Device Manager, then I would start troubleshooting else where (physical connections, volume/device configuration settings, headphones instead of speakers, etc).

 

[ky_ecsusa]

This model came with Realtek ALC662 6-Ch High Definition audio CODEC chipset. So, you can directly download the driver from Realtek website:


http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false