HI,
sorry if this is in wrong section, I did try to get it right! Also I was not sure if this was a mobo or ram issue so have posted in both sections, if this is wrong please let me know and I am sorry for my mistake if one has been made.
Here is my specs and issue/s.
I got a Asus P7P55D-E Motherboard. HERE
My Other specs are here;
Intel I7 870 Cpu. HERE
16 GB of corsair memory 1333 speed ( I have 4 banks with 4 GB stick in each ) They worked fine on last computer. HERE They are all from there.
Cooler master case and psu, HERE
XFX Radeon HD 5770 - Graphics adapter - Radeon HD 5770 - PCI Express 2.1 x16 - 1 GB GDDR5 - DVI, DisplayPort. HERE
I got a sata 6.0 500 WD HD with O/S W7 ultimate 64 bit on.
I got a sata3 seagate barracuda 500 GB and a seagate external momentous 500 GB for back up.
And I got the arctic cooler for the cpu.
all temps are great and fans are running great as-well.
I used the asus memory finder tool ( not there pdf's ) to find if my memory works and it is there and so is cpu.
CPU says it can run 16 GB and also the board can run 1333 speed memory.
Now computer/right-click and properties shows I have 16 GB installed but only 8 GB usable.
Resource monitor shows that 16 GB installed but half is reserved for hardware.
CPUZ shows all my memory and that the latencys and voltages are right.
CPUZ shows 16GB as said and the spd shows 4 gig in each slot.
I just dont get it.
I have not overclocked any thing yet as wanna get system working right 1st.
I like 16GB because programs like After Effects uses a lot of ram and I use that program and maya and photoshop etc etc, I like to have these programs open and at hand, hence the 16GB.
The whole new PC is new except I used the cpu and memory and gpu from old computer ( well I say old but it was basically brand new but free and not what I wanted,.
Asus have emailed me with suggestions and I have done every thing they asked and still no good.
so does any one know a way round this?
Maybe hardware reserved memory can be moved to be used as normal?
So I thought that maybe at 1333 speed I cant have 16GB installed on this board so used other sticks of ram with same latency and voltage to replace two into two of the banks, removing the 2x4 GB sticks. But that just got me to 12 gig installed and 6 gig usable. I used 2x2 gig gskill. I also was careful to keep the 2x4 GB sticks in right banks and 2x2 gig in right banks. When all 4x4 GB sticks are installed I dont think it matters as all same but I have still tried to move them from bank to bank, no joy
so no matter what goes in only half is being used,
Asus have given up on me and said contact seller, which I have, waiting reply but though I would try here as you are mostly really clever.
So if I can give more info or you need more info just ask and if not please can you help me?
regards,
Tom
PS: What hardware would need to use 8 GB of ram? I no my GPU card ( listed above ) uses hyper-memory but never really needs it as I have a GB ddr5 card. And was never an issue on my last PC, which I say again was not old but did not have features that I wanted, like;
usb3
sata 6.0
O/C features
crossfire ability, I got the lower profile gpu card for this reason ( off subject ) as the low profile gives better cooling ability and does not sit so close to each other as not as fat. But that is for me to think about and nothing to do with this.
sorry if this is in wrong section, I did try to get it right! Also I was not sure if this was a mobo or ram issue so have posted in both sections, if this is wrong please let me know and I am sorry for my mistake if one has been made.
Here is my specs and issue/s.
I got a Asus P7P55D-E Motherboard. HERE
My Other specs are here;
Intel I7 870 Cpu. HERE
16 GB of corsair memory 1333 speed ( I have 4 banks with 4 GB stick in each ) They worked fine on last computer. HERE They are all from there.
Cooler master case and psu, HERE
XFX Radeon HD 5770 - Graphics adapter - Radeon HD 5770 - PCI Express 2.1 x16 - 1 GB GDDR5 - DVI, DisplayPort. HERE
I got a sata 6.0 500 WD HD with O/S W7 ultimate 64 bit on.
I got a sata3 seagate barracuda 500 GB and a seagate external momentous 500 GB for back up.
And I got the arctic cooler for the cpu.
all temps are great and fans are running great as-well.
I used the asus memory finder tool ( not there pdf's ) to find if my memory works and it is there and so is cpu.
CPU says it can run 16 GB and also the board can run 1333 speed memory.
Now computer/right-click and properties shows I have 16 GB installed but only 8 GB usable.
Resource monitor shows that 16 GB installed but half is reserved for hardware.
CPUZ shows all my memory and that the latencys and voltages are right.
CPUZ shows 16GB as said and the spd shows 4 gig in each slot.
I just dont get it.
I have not overclocked any thing yet as wanna get system working right 1st.
I like 16GB because programs like After Effects uses a lot of ram and I use that program and maya and photoshop etc etc, I like to have these programs open and at hand, hence the 16GB.
The whole new PC is new except I used the cpu and memory and gpu from old computer ( well I say old but it was basically brand new but free and not what I wanted,.
Asus have emailed me with suggestions and I have done every thing they asked and still no good.
so does any one know a way round this?
Maybe hardware reserved memory can be moved to be used as normal?
So I thought that maybe at 1333 speed I cant have 16GB installed on this board so used other sticks of ram with same latency and voltage to replace two into two of the banks, removing the 2x4 GB sticks. But that just got me to 12 gig installed and 6 gig usable. I used 2x2 gig gskill. I also was careful to keep the 2x4 GB sticks in right banks and 2x2 gig in right banks. When all 4x4 GB sticks are installed I dont think it matters as all same but I have still tried to move them from bank to bank, no joy
so no matter what goes in only half is being used,
Asus have given up on me and said contact seller, which I have, waiting reply but though I would try here as you are mostly really clever.
So if I can give more info or you need more info just ask and if not please can you help me?
regards,
Tom
PS: What hardware would need to use 8 GB of ram? I no my GPU card ( listed above ) uses hyper-memory but never really needs it as I have a GB ddr5 card. And was never an issue on my last PC, which I say again was not old but did not have features that I wanted, like;
usb3
sata 6.0
O/C features
crossfire ability, I got the lower profile gpu card for this reason ( off subject ) as the low profile gives better cooling ability and does not sit so close to each other as not as fat. But that is for me to think about and nothing to do with this.