Total Memory Not Reporting Correctly

[Bacillus]

I just built a new SFF PC with an ASRock H67 mITX board and 2x8GB G.Skill Ares RAM. It appears the motherboard is having some kind of issue with the RAM. When I enter the BIOS (ASRock UEFI Setup Utility) under the main page the motherboard recognizes the RAM correctly under their slot info:

DDR3_A1: 8192MB (DDR3-1333)
DDR3_B1: 8192MB (DDR3-1333)

but right above it there is a "Total Memory" space that is completely incorrect and I'm struggling to find how to fix this. I don't think the RAM is bad since the motherboard is seemingly correctly detecting the RAM in their slots in the section described above. The Total Memory section is listed as:

1638MB with 256MB shared memory and 2MB GTT memory
Dual-Channel Memory Mode.

rather than the expected 16384MB. However when I rum MemTest86 it recognizes all 16GB of RAM I have installed.

I'm running FreeNAS on the build and it's only recognizing the ~2GB of ram that the motherboard is reporting under Total memory which is what prompted me to check the BIOS.

Any insight/help with this would be very appreciated. Thanks!

 

[jaquith]

Post this screen shot from the Resource Manager, minimally the: Total, Installed & Hardware Reserved values.

 

[Bacillus]

Best answer selected by Bacillus.

 

[nikorr]

This topic has been closed by Nikorr