Yeah I found that guy too. I am sending out a few emails to places a bit more local to me first though see if I can check it out. I was also wondering if there was something I was missing here, a magic bullet or cheap fix or anything. I'm guessing not but I figured it doesn't hurt to ask.
For example I noticed a common problem that is repairable is the power inverter going bad and that usually costs they say about $20. I didn't notice much about snow though yet.
EDIT: I just called the monitor guys you linked out of curiosity. They informed me that they have tried to fix this problem before and there is some part they can't replace and summarily cannot do it... I may be SOL here.