Try running a Windows repair from your Windows Cd... connect the Hard Drive to another PC and run a scan for virus/malware. What happens when you try and boot into safe mode?
Dont have Windows CD. Laptop came with factory partition and nothing else from store. When trying for Safe Mode it just goes to a Blue page and tells me some new S/W or H/W causing problesm. I have done no new addition. I know I got a malware or virus.
can we talk ? what number can I call u at?