I have added a second SATA DVD drive to my Windows 7 computer and it is not recognized in the BIOS or in Windows Explorer. When I reconnect this drive as the first DVD drive it works as expected thus eliminating several possibilities such as faulty power and data cables and connections.
The mainboard is an Micro Star MS-7707 as read on the board itself and confirmed by Belarc Adviser. Yet I cannot locate this board on the MSI Website when I looked for a mainboard manual there.
Can anyone offer me some guidance please towards getting the second DVD drive recognized? Any assistance will be gratefully received.
Thank you for your prompt response. I have done both of your assumptions. I realize now that there is one check I need to make and that is whether the original DVD drive will work from one or both of the spare SATA sockets. I do that and report back on the outcome.
The only other thing I can think of is to go into the BIOS and see if there is an option to discover drives. I have dealt with some BIOSes that required you to go in to the BIOS , have the BIOS 'find' the drive and then save changes to the BIOS. I haven't seen that in a long while, but heck it's worth a shot.
Otherwise, if the computer is under warranty then by all means take advantage of that.