HP Photosmart NON Ink cartridge

buy hp ink or contact the vendor of the non-hp ink for support. or is this a cartridge you refilled yourself with non-hp ink because most cartridges cant be refilled without special procedures (like changing out a microfuse so the printer can see its a new cartridge and then it blows the fuse so it wont see it as new again) (or clearing some built in flash memory) Yes HP does stuff like that to keep users from using generic ink as do other manufacturers.

faulty ink cartridge. take it back to where you bought it for a replacement, preferably a HP cartridge.