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BSOD stops when I remove RAM sticks?

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  • Memory
  • RAM
  • Blue Screen
Last response: in Memory
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May 5, 2012 10:04:30 PM

Intel® Core™2 Quad processor (up to 1333 MHz FSB)
NVIDIA® nForce® 720i (MCP7A-D) Chipset
8 GB of DDR2 800 MHz SDRAM
EVGA 01G-P3-1556-KR GeForce GTX 550 Ti (Fermi)

About a month ago I began getting different BSOD messages, ranging from DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA. I figured it to be a RAM issue so I removed the first stick and started to run memtest to determine the fault ram. To my surprise the computer ran nice and smooth after removing the 2GB stick from the first slot. I ordered a new stick to replace the faulty one and when I installed it I began getting BSOD messages again. So, I then thought that maybe the slot on the motherboard could be the culprit.

I returned the stick and everything has been running smooth for about a month until earlier today when I began to get BSOD Messages again. After alot of fussing with the computer I decided to remove another stick (now leaving 4GB in the PC compared to the original 8GB that its always had) and bingo, no more BSOD messages. So far so good with the computer but I'm now down to 4GBs :-(. I'm trying to figure out what could cause these two issues.

I haven't made any changes in the BIOS or anything else so I'm confused why taking more and more sticks out have been the fix to all the BSOD messages that I've been getting. Does anyone have any suggestions? Are the slots on the motherboard really the issue here or does it sound like something that is more closely linked to my BIOS ? This is my first post on these boards so I can provide any additional information if necessary, and I'd appreciate any help because I feel like I'm starting to become a crazy person. Thanks guys for the help!

Zach

More about : bsod stops remove ram sticks

a b } Memory
May 6, 2012 1:58:20 AM

The NVIDIA® nForce® 720i is the chip set. It would be nice to know the motherboard make/model. Does the board have 4 or 2 memory slots. I can speak from experience with an Asus board from that era... when all 4 slots are populated with the fastest RAM the board is designed for, it becomes unstable. I had a P5Ne-SLI board that would constantly BSOD with all slots populated with DDR2 800MHZ memory. The only way I could use all slots (8GB) was to use 667MHZ memory. Or down-clock the 800MHZ to 667MHZ.
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May 6, 2012 1:05:05 PM

Sorry about that, the motherboard is listed as FMCP7AM NB. I wasn't able to easily identiy it, however it's off a Gateway LX-6810-01 if that help. The board has 4 memory slots, so previously it had all 4 slots filled with 2GBs each, while it now only has 2 Sticks set in the two slots on the right. Thanks!
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a b } Memory
May 6, 2012 3:23:38 PM

I pretty much still stand by the above. Try all 4 sticks @ 667MHZ instead of 800MHZ. I'll bet the BSOD goes away.
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May 6, 2012 5:01:15 PM

Awesome...how do I do that? Is that a setting on the motherboard or BIOS? Sorry, I'm still a bit of a novice here on these boards.
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a b } Memory
May 6, 2012 5:19:25 PM

skifreak3535 said:
Awesome...how do I do that? Is that a setting on the motherboard or BIOS? Sorry, I'm still a bit of a novice here on these boards.

Without knowing the BIOS manufacturer and the exact board you have, I'd rather not get into specifics. But Google can be a help. Here's an example: http://www.ehow.com/how_6302800_change-mhz-ram-bios.htm...
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May 6, 2012 6:08:36 PM

Okay I know how to get into my BIOS and everything so I should be able to figure it out. Just checking but, this isn't something that could potentially kill my motherboard is it? I just want to make sure because sometimes I feel like I'm getting a little too ambitious with my PC. Thanks again with all the help.
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a b } Memory
May 6, 2012 6:19:46 PM

skifreak3535 said:
Okay I know how to get into my BIOS and everything so I should be able to figure it out. Just checking but, this isn't something that could potentially kill my motherboard is it? I just want to make sure because sometimes I feel like I'm getting a little too ambitious with my PC. Thanks again with all the help.

Unless the manufacturer/BIOS designers built in functions that were beyond the Voltage and current capacities of the board, no. But remember, anything you do in your BIOS has the potential of making the machine un-bootable if you don't know what you're doing. If I could find an online copy of your board's manual, I might be able to be more specific. On my Gigabyte Z68XP-UD3P Board for instance, I change the memory multiplier to get the freq I want. But all BIOSs are worded slightly different.

A simpler solution, but more expensive, would be to just buy 667MHZ memory and sell the 800MHZ. But I'm sure you'll figure it out once you do a little investigating. Don't be in a hurry and don't change more than one thing at a time.
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May 7, 2012 12:43:08 AM

Found the motherboard: MCP7AM01G1. Would you be able to tell if the voltage was beyond the abilities of this board? I'm not so worried about the BIOS because I have messed with that before, I'm just worried about the motherboard.

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a b } Memory
May 7, 2012 12:54:47 AM

skifreak3535 said:
Found the motherboard: MCP7AM01G1. Would you be able to tell if the voltage was beyond the abilities of this board? I'm not so worried about the BIOS because I have messed with that before, I'm just worried about the motherboard.

One would need the motherboard's manual with the BIOS setup to be sure. Or have access to the system itself.
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May 7, 2012 2:55:50 AM

Ahhh gotcha, thanks again for all the help. I'll report back after change the MHz on my ram. {fingers crossed}
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May 8, 2012 10:13:32 PM

So I couldn't locate anywhere on my BIOS to adjust the MHz of the RAM. I'm using the stock motherboard from when I bought the pc so maybe that's why?

Also, I did replace the two sticks of RAM back into the computer and while I was able to get into the BIOS (it displayed 8GBs under system information(, when windows started to boot it immediately gave me the BSOD. Any other suggestions? I'm open to anything!

Zach
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a b } Memory
May 9, 2012 12:09:39 AM

skifreak3535 said:
So I couldn't locate anywhere on my BIOS to adjust the MHz of the RAM. I'm using the stock motherboard from when I bought the pc so maybe that's why?

Also, I did replace the two sticks of RAM back into the computer and while I was able to get into the BIOS (it displayed 8GBs under system information(, when windows started to boot it immediately gave me the BSOD. Any other suggestions? I'm open to anything!

Zach

If your board's BIOS has been simplified such that you don't have access to memory speed, you probably won't be able to accomplish what you need to do. On my old Asus P5NE-SLI board, I had a setting that allowed me to unlink my FSB from my memory clock. It looked like this:

Then I was able tochange my actual memory speed to what I wanted. Do you have anything like that?
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May 9, 2012 2:59:42 AM

Nope, the only two selections under advanced chipset are about my CPU. There's nothing that has to do with RAM settings. There is a voltage section but that only displays the temperature and current voltage along with the smart fan toggle. Any other suggestions as to what's causing the BSODs when I add the RAM back in?
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a b } Memory
May 9, 2012 3:11:00 AM

No other suggestions, I'm afraid. I still stand by the theory that you can't populate all 4 slots on that board with the fastest rated memory. I speak from my own experience with that era Asus LGA 775 board. Use 2 sticks of 800MHZ or 4 sticks of 667MHZ.
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May 9, 2012 4:55:15 PM

Yea, that is what I have right now. 2 sticks of 800MHz (2 GBs each) for a total of 4GBs of RAM. Not that anything I'm doing on my PC really requires much more than that I'm just worried that a month from now yet another slot will go bad and then I'll be stuck with only 2GBs of RAM.
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May 9, 2012 5:11:41 PM

skifreak what OS are you running?
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a b } Memory
May 9, 2012 6:18:31 PM

skifreak3535 said:
Yea, that is what I have right now. 2 sticks of 800MHz (2 GBs each) for a total of 4GBs of RAM. Not that anything I'm doing on my PC really requires much more than that I'm just worried that a month from now yet another slot will go bad and then I'll be stuck with only 2GBs of RAM.

The slot isn'tbad. It's a timing issue with that board and others like it.
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May 10, 2012 1:22:24 AM

rajyohanson said:
skifreak what OS are you running?


It's running Windows Vista 64bit.

The machine is a little over three years old and the only upgrades that I've made to it include adding two case fans (the lx6810-01 model had a terrible overheating issue) and a graphics card.
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May 14, 2012 4:01:16 PM

Anyone have any other suggestions? I'm still only able to use 2 sticks for a total of 4GBs of RAM.
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a c 90 } Memory
May 15, 2012 12:35:50 PM

if you cant change the speed...does the bios let you raise the voltage that the ram gets.sometime with 4 sticks you have to bump the voltage up that the dimms get.
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June 15, 2012 12:07:54 PM

Okay, so it happened again. After about a month and a half of running with only 4GBs (2 Sticks of 2GB each), I got the dreaded BSOD again last night while on the computer. AAAAAHHHHHHH!!! I don't want to go down to 2GB because I'm afraid that won't be enough for what I need to do on my PC.

As a response to the previous question I was unable to locate anything on the BIOS that was related to the Voltage of the RAM. Is this common or am I just missing it somewhere on the BIOS?

I'm open to any suggestions and I would be happy to provide any other specifications if needed. Thank you so much for the help!

Zach
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a b } Memory
June 15, 2012 5:57:01 PM

Let's back up and start over. Is this a retail PC? If so, they usually dumb down the BIOS so no one messes it up. So, your probably not going to get any help with BIOS settings. Do you know what the board's rated RAM speed is? Does it even handle 800MHZ? Can you find a manufacturer and model designation of the motherboard printed on it anywhere?
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June 15, 2012 6:53:52 PM

Hey clutchc, thanks for jumpin in and helping out again!

Yes, this a retail PC...I know. It's a Gateway LX6810-01. The only things that I changed was the graphics card and I added a couple case fans and a blu-ray drive. Besides that everything else is exactly the same as when I bought it (motherboard, cpu, ram, etc.) I tried to find the motherboard manufacture but I wasn't finding any good answers, however I was able to find a picture of it, maybe this will help?

http://www.skyline-eng.com/index.cfm?fuseaction=product...

I have not changed any of the RAM sticks, so I would assume that the board's rated speed matches the sticks that I'm using (the ones that it came with)? Thanks again for all the help!
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a b } Memory
June 15, 2012 7:24:21 PM

Oh. This is the original factory installed RAM. Factory installed 4 x 2GB 800MHZ memory? I thought you had added RAM to get 8GB. In that case, the board should be OK with all 4 slots populated with the fastest RAM it was designed for. I withdraw my original comments.
If you've run Memtest on each stick of RAM individually in the 1st slot (as per your board) for 1 full pass, and the RAM is determined to be OK, then the problem may very well lie elsewhere.

Have you been keeping your system clean of resource wasting crap and registry errors? If not run CCleaner and do the Clean and Registry both. http://www.piriform.com/ccleaner
Then look at your Sys Config Util. Type msconfig in the Start Search box and run it. Under the Startup tab, see how many items you have checked; running at start up.
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June 16, 2012 3:55:01 PM

That was my first thought was to run memtest to check for faulty ram. I first removed one of the sticks, leaving only 6GBs, and the all of the sudden the BSODs stopped. I figured that I had luckily found the culprit so I bought a new stick to replace the old one. When I installed it all of the BSODs returned immediately. This leads me to believe that it's not an issue of faulty ram because when I installed a brand new stick the BSODs came back.

So, for a while was running on only 6GBs and the it all started over again. So, I removed another stick and used only 4GBs. Fast forward another two months and here I am again.

Based on my situation do you think cleaning up the registry errors would help? I'm happy to try, the only thing is that I'd only be able to do it with 2GBs in the system. Would this make a difference?

Zach
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a b } Memory
June 16, 2012 5:41:09 PM

It doesn't matter how much RAM you have when you run CCleaner.
More importantly, you just want to be sure the system isn't going to BSOD on you in the middle of a registry clean. If your system is that unstable, though... is it any more stable in Safe Mode?

Btw, first thing we have to be sure off is the RAM sticks are good. Please find time to run memtest on each stick individually for 1 full pass.
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June 17, 2012 3:22:56 AM

i had an asus p5n73 lga775 board that had almost the same issue. one day it started bsod until it became so bad that windows couldnt boot anymore. i tried many methods like reinstalling windows and pulling parts out to find the culprit until i tried reducing the speed of my ram to 667mhz. then the bsod stopped. (note i only hv 2 ram slots and i tried running memtest and tried turning on with only 1 ram slot occupied, both methods failed)

a month later, my motherboard died. probably a capacitor leaked or blowed
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a b } Memory
June 17, 2012 3:41:42 AM

sobamonster42 said:
i had an asus p5n73 lga775 board that had almost the same issue. one day it started bsod until it became so bad that windows couldnt boot anymore. i tried many methods like reinstalling windows and pulling parts out to find the culprit until i tried reducing the speed of my ram to 667mhz. then the bsod stopped.

Exactly. If you scroll back up to the beginning of this thread, you'll see I suggested the same thing based on my experience like that. But he says his system came from the factory with that RAM already in it. So I had to assume that wasn't his issue.
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June 17, 2012 4:15:40 PM

I would try to reduce the RAM speeds, but my BIOS does not all me to do that. I'll try to clean up the registry today.
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June 17, 2012 9:17:20 PM

I ram memtest on the 2 sticks that I was using with 4GBs RAM and found no errors. I also downloaded and ran ccleaner a few times to clean up the registry and applications. I then restarted and thought that everything was going great until...wham BSOD screen again! I'm so frustrated right now!!!
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a b } Memory
June 17, 2012 9:41:02 PM

Bummer. Is this with 2 sticks RAM in or 4 sticks in?
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a b } Memory
June 17, 2012 9:48:52 PM

How many items do you have running in your MSCONFIG Startup tab? (type msconfig in the START search box and press enter. Click the startup tab) Count the number of boxes that are checked.
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June 18, 2012 2:06:01 AM

I have 10 running on Startup. And the RAM that have is 2 Sticks (2GBs each)
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a b } Memory
June 18, 2012 2:25:37 AM

Let's see if we can clean up some of the stuff running in the background that may be causing problems. If you don't feel comfortable doing this, we can forget it.

I can't remember how the headings are named in Vista, but if you look under the heading pertaining to the 'command', you will see a path followed by an executable file in the form of name.exe with some parameters after it.
Type that name.exe in the search box in this website: http://www.pacs-portal.co.uk/startup_search.php
It will tell you if that particular item is need or not. Or if it is something you can decide as the user if you really need it running in the background.
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July 2, 2012 8:20:03 AM

skifreak3535 said:
I have 10 running on Startup. And the RAM that have is 2 Sticks (2GBs each)



Zach. I also have an LX6810-01.

NVIDIA nForce 720i chipset (MCP7A-D)
Intel Core 2 Quad Q8200 2.33 GHz
1333 MHz FSB speed, 4 MB L2 cache
8 GB (8192 MB) DDR2 PC2-6400 800 MHz RAM Dual-channel memory
18x DVD±RW DL with Labelflash technology
15-in-1 memory card reader
NVIDIA GeForce GT120 PCI-Express video card with up to 1 GB shared memory
Analog/Digital TV Tuner with 3-D comb filter
8-channel (7.1) High Definition audio with Dolby Home Theater sound
Integrated 10/100/1000 Gigabit Ethernet LAN
56K ITU V.92 ready Fax/Modem
400W power supply (100-127V/220-240Vac 9.5A, 50/60 Hz)

The main difference between our systems now seem to be the video card and the extra fans. As you can see I'm still running the OEM GT120. (Hopefully not for long) I'm still also running the original fan. I don't think I've had more than a couple of BSOD's, and I knew what was causing them. (I'm an incorrigible tinkerer) Mine just shut down.

I'm going to guess that you've got a power supply problem. The reason your system worked for a while after removing a couple of sticks was that while removing memory, you were also removing significant draw of power. Then your problem becomes an updated video card running more cores on top of whatever you normally run which is a draw on memory PLUS the power draw from the fans.

Try unplugging the newer fans from the M/B. Make sure you have all 8MB of RAM connected. If you're setup is in a room where there isn't that much circulation, remove one side of the tower just to see if that helps controlling temps. Also, if you don't have anything vital running off of your USB slots, you can temporarily disable them in BIOS. You can also disable the Firewire there.

Like clutch said, ONE THING AT A TIME!!!

Before you unplug the fans, try the USB (if you can) and the 1394 disables. It just may free up enough wattage to work.

I don't know why but the LX6810-01 is a notoriously unstable computer. You can't go through a thread on any forum without people dealing with shutdowns and software or hardware issues. GOOD LUCK SKIFREAK! Hope this works.

Harry
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