Sign in with
Sign up | Sign in
Your question

Random Shutdown Problem

Last response: in Motherboards
Share
May 14, 2012 6:43:44 PM

I was hoping you guys could help me with my shutdown and reboot problem on my new build.

My new build:
i7-2600k (no OC)
Cooler Master 212 EVO
Asus P8z77-V
PC Power and Cooling Silencer MK II 950w
Radeon HD7850
Crucial M4 128gb
Corsair Carbide 500r

Been updating software as best i could all morning and tested as much hardware as I could last night.

First boot up i got cpu fan error and fixed it by lowering the warning limit on fan speed in the bios. Now it keeps shutting down and rebooting. I do not think i have gotten the thing to run for more than 20 minutes more than once. Totally heartbroken right now. I have all day to work on this and really want to be successful. I would really appreciate any help you have to offer.

Is there anything that might be obvious to someone who has done several builds? Maybe it is the installation of the cpu fan? could i have flexed my motherboard? I mainly want to return any items that could be causing this today so i can finish for Diablo 3 tomorrow.


Thanks for listening!
a b Ĉ ASUS
a c 328 V Motherboard
May 14, 2012 6:49:55 PM

OK, did u perform a clean install?
m
0
l
Related resources
May 14, 2012 7:43:33 PM

I had a new Crucial M4 out of the box. I did not wipe it after taking it out of the box. Is that an issue?

I am running the First Released BIOS.

Currently in the process of downloading newest BIOS to a flashdrive. Then I will boot from it. Hoping that will solve some issues.

Thanks for the help.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 14, 2012 7:46:11 PM

Should not be a problem with the SSD.

Make sure the flash is formatted to Fat32.
m
0
l
May 14, 2012 10:09:02 PM

It took me awhile, and a trip to Staples for a new flash drive because I left my old one in a campus computer. Luckily no needed files on it but that was not cool. But, I have successfully flashed my BIOS to 0907 the latest version released on 4/19.

Computer has been running for about 5 minutes no shut down yet. Fingers are crossed.

Thanks for the help so far. I will update you on the progress.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 14, 2012 10:10:32 PM

Fingers crossed! :D 
m
0
l
May 14, 2012 10:27:41 PM

OK. It just shutdown and started to reboot. What else should I look at?
m
0
l
May 14, 2012 10:42:28 PM

I have not tried to re-install the CPU cooler yet. Should I?
m
0
l
May 14, 2012 11:02:27 PM

going to reinstall the cpu cooler completely with new arctic silver. Run it again. Let me know if anyone has any suggestions.
m
0
l
May 15, 2012 12:09:39 AM

Re-installed the CPU cooler after cleaning both surfaces. Booted into UEFI BIOS and turned off the CPU Fan Monitor. Hoping its shutting down do to this monitor, maybe it is thinking my fan is not cooling the CPU. 10 minutes not shutdown.

I was running a hardware monitor... watched my voltages.

I saw that my VIN1 dropped to .01V at one point and my +3.3V dropped to .03V in only a 5 minute session. Thinking this may mean my power supply is being inconsistent. Have I found the problem?

Thanks
m
0
l
May 15, 2012 12:32:32 AM

It shutdown and rebooted again. Anyone have any input on the Voltage situation? is that a for sure sign that it is the PSU?
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 12:35:41 AM

No, the PSU do that. It fluctuates.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 12:36:34 AM

What is your RAM?

Post link...
m
0
l
May 15, 2012 1:11:21 AM

Here is my RAM, bought it in store on Saturday.

http://www.microcenter.com/single_product_results.phtml...

Good to know the PSU will do that... I already sent in a rebate when i tested it for power

Seems everything is working great now. Except the shutdown rebooting. The graphics card was recognized after the BIOS update. Only one issue left and this thing is ready.

Again Thank you.
m
0
l
May 15, 2012 1:13:02 AM

BIOS has my RAM at 1600mhz and recognizes all 8gb.
m
0
l
May 15, 2012 1:14:29 AM

If this is hardware hoping to be able to get into Microcenter tonite. That would be 9pm or a little under 2 hours. Downloading Memtest to a CD now.
m
0
l
May 15, 2012 1:42:12 AM

Ran Windows Memort Diagnostic Tool and it ran through the test fine. Then displayed no results. It said it would restart and display results once i logged in. No results though. That mean they are ok?
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 1:46:45 AM

Yes.
m
0
l
May 15, 2012 1:50:31 AM

So I have no idea what to do. Maybe reinstall windows? Totally stuck. Are we sure it is not the PSU?
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 1:58:56 AM

Can u run on iGPU and remove the GPU card?

m
0
l
May 15, 2012 2:08:31 AM

Ya, i was doing that up until I posted i put the GPU in and it was recognized ( about an hour ago). It would shutdown/reboot when i was using the on-board iGPU.
m
0
l
May 15, 2012 2:20:13 AM

Should i format my SSD and re-install windows 7? Truly thinking about it right now.

Been like 9 hours today on this. Can not believe how hard it is to figure out what is wrong. Is there a way to get an error message to pop up or a check to see what errors might be causing this?
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:24:30 AM

It could be the mobo.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:25:34 AM

electricSD said:
Should i format my SSD and re-install windows 7? Truly thinking about it right now.

Been like 9 hours today on this. Can not believe how hard it is to figure out what is wrong. Is there a way to get an error message to pop up or a check to see what errors might be causing this?

Try it than,

It will take 20 minutes that install.
m
0
l
May 15, 2012 2:25:46 AM

As in how? And how could i test to see if it is?
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:30:32 AM

electricSD said:
As in how? And how could i test to see if it is?

Random shutdowns w/w out GPU.

But, even if the RAM past it could be the culprit.

I would try also the PSU exchange.

And also would check the CPU and mobo for any pin damage.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:31:57 AM

You do have a legal windows, right?

Some illegal W7 has an advanced rootkit in it and do just that : )
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:33:05 AM

Its not overheating, is it?
m
0
l
May 15, 2012 2:33:43 AM

OK. going in now to get a new PSU to try. Will return it tomorrow if it does not help.

I bought the Windows 7 Home Premium OEM from Microcenter for $99.99
m
0
l
May 15, 2012 2:34:59 AM

been checking the temps with that exact program... highest i saw it get while surfing web and testing it with the most modest of games... 51C
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:35:54 AM

I would also try it outside of the case, make sure it is not shorting out in the case.

U are using stand off's, right?
m
0
l
May 15, 2012 2:37:00 AM

checked them all out... no pin damage. I checked the cpu when i reinstalled the cpu cooler. leaving now check in with you on myiphone
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:37:29 AM

Check PSU cooling vent, it should be just warm...
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 2:45:54 AM

One of your drivers maybe the culprit as well.


m
0
l
May 15, 2012 3:55:43 AM

I got a new PSU hooked up. 10 minutes no shutdown.
m
0
l
May 15, 2012 4:32:01 AM

OK. Now 45 minutes since i installed the new PSU.... NO SHUTDOWN.

Wondering if this did it. Longest it has gone ever.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 4:33:17 AM

Fingers crossed!!!! :D 
m
0
l
May 15, 2012 5:22:30 AM

Well still no shut down. Now since i had to buy a new power supply instead of returning I will have to deal with the old one.

Already sent the rebate in, over a week ago when I tested it for power. Hopefully it doesnt take long to get back. Then I can take the cheap OCZ PSU i bought to swap in and return in for only a small restocking fee.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 5:37:33 AM

If u have only 1 card, all u need here is 650W and be fine.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 5:38:19 AM

What state u are in?
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 5:44:21 AM

This one would tun 2 of your cards ...

OCZ ZT Series 650W Fully-Modular 80PLUS Bronze High Performance Power Supply compatible with Intel Sandy Bridge Core i3 i5 i7 and AMD Phenom
Average Rating

$99.99 ->$79.99 after mail-in rebate card + FREE SHIPPING

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

m
0
l
May 15, 2012 5:50:02 AM

I have heard a lot of bad stuff about OCZ i only bought the one tonite because it was the cheapest brand i knew there.

Whats your thoughts about PSU i originally had? Should i send it to the manufacturer for a warranty replacement? and return the one i bought tonite when it comes back? I got 30 days.
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 6:01:17 AM

electricSD said:
I have heard a lot of bad stuff about OCZ i only bought the one tonite because it was the cheapest brand i knew there.

Whats your thoughts about PSU i originally had? Should i send it to the manufacturer for a warranty replacement? and return the one i bought tonite when it comes back? I got 30 days.

Its way to big, in your case overkill -> 950W is for lots of HW.

PC Power & Cooling Silencer make great PSU's.

I would send it back, if your PC stand without spontaneous shut down.

<===================>

Get this one than. I have it : )

SeaSonic M12II 620 Bronze 620W ATX12V V2.3 / EPS 12V V2.91 SLI Ready 80 PLUS BRONZE Certified Modular Active PFC Power Supply
Average Rating
(70 reviews)
Write a Review
In stock.

was: $124.99 -> $89.99 + FREE SHIPPING

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

m
0
l
May 15, 2012 6:04:59 AM

That will leave room for OCing in the future and another card?
m
0
l
a b Ĉ ASUS
a c 328 V Motherboard
May 15, 2012 6:09:27 AM

If u will get the one u already have, than yes.

PCI Express® based PC is required with one X16 lane graphics slot available on the motherboard
500W (or greater) power supply with one 75W 6-pin PCI Express power connector recommended
600W power supply (or greater) with two 75W 6-pin PCI Express power connectors recommended for AMD CrossFire™ technology.
Certified power supplies are recommended. Refer to http://ati.amd.com/certifiedPSU for a list of Certified products
m
0
l
!