Random Shutdown Problem

I was hoping you guys could help me with my shutdown and reboot problem on my new build.

My new build:
i7-2600k (no OC)
Cooler Master 212 EVO
Asus P8z77-V
PC Power and Cooling Silencer MK II 950w
Radeon HD7850
Crucial M4 128gb
Corsair Carbide 500r

Been updating software as best i could all morning and tested as much hardware as I could last night.

First boot up i got cpu fan error and fixed it by lowering the warning limit on fan speed in the bios. Now it keeps shutting down and rebooting. I do not think i have gotten the thing to run for more than 20 minutes more than once. Totally heartbroken right now. I have all day to work on this and really want to be successful. I would really appreciate any help you have to offer.

Is there anything that might be obvious to someone who has done several builds? Maybe it is the installation of the cpu fan? could i have flexed my motherboard? I mainly want to return any items that could be causing this today so i can finish for Diablo 3 tomorrow.


Thanks for listening!
63 answers Last reply
More about random shutdown problem
  1. OK, did u perform a clean install?
  2. Which version of the BIOS u have?

    Latest - P8Z77-V BIOS 0906


    First release Bios - P8Z77-V BIOS 0801

    Get it here, if needed.
    http://www.asus.com/Motherboards/Intel_Socket_1155/P8Z77V/#download
  3. I had a new Crucial M4 out of the box. I did not wipe it after taking it out of the box. Is that an issue?

    I am running the First Released BIOS.

    Currently in the process of downloading newest BIOS to a flashdrive. Then I will boot from it. Hoping that will solve some issues.

    Thanks for the help.
  4. Should not be a problem with the SSD.

    Make sure the flash is formatted to Fat32.
  5. It took me awhile, and a trip to Staples for a new flash drive because I left my old one in a campus computer. Luckily no needed files on it but that was not cool. But, I have successfully flashed my BIOS to 0907 the latest version released on 4/19.

    Computer has been running for about 5 minutes no shut down yet. Fingers are crossed.

    Thanks for the help so far. I will update you on the progress.
  6. Fingers crossed! :D
  7. OK. It just shutdown and started to reboot. What else should I look at?
  8. I have not tried to re-install the CPU cooler yet. Should I?
  9. going to reinstall the cpu cooler completely with new arctic silver. Run it again. Let me know if anyone has any suggestions.
  10. Re-installed the CPU cooler after cleaning both surfaces. Booted into UEFI BIOS and turned off the CPU Fan Monitor. Hoping its shutting down do to this monitor, maybe it is thinking my fan is not cooling the CPU. 10 minutes not shutdown.

    I was running a hardware monitor... watched my voltages.

    I saw that my VIN1 dropped to .01V at one point and my +3.3V dropped to .03V in only a 5 minute session. Thinking this may mean my power supply is being inconsistent. Have I found the problem?

    Thanks
  11. It shutdown and rebooted again. Anyone have any input on the Voltage situation? is that a for sure sign that it is the PSU?
  12. No, the PSU do that. It fluctuates.
  13. What is your RAM?

    Post link...
  14. Here is my RAM, bought it in store on Saturday.

    http://www.microcenter.com/single_product_results.phtml?product_id=0382101

    Good to know the PSU will do that... I already sent in a rebate when i tested it for power

    Seems everything is working great now. Except the shutdown rebooting. The graphics card was recognized after the BIOS update. Only one issue left and this thing is ready.

    Again Thank you.
  15. BIOS has my RAM at 1600mhz and recognizes all 8gb.
  16. If this is hardware hoping to be able to get into Microcenter tonite. That would be 9pm or a little under 2 hours. Downloading Memtest to a CD now.
  17. electricSD said:
    If this is hardware hoping to be able to get into Microcenter tonite. That would be 9pm or a little under 2 hours. Downloading Memtest to a CD now.

    U can u run the Memtest or Windows memory diagnostics.
    http://hcidesign.com/memtest/
    http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.htmlI
  18. Ran Windows Memort Diagnostic Tool and it ran through the test fine. Then displayed no results. It said it would restart and display results once i logged in. No results though. That mean they are ok?
  19. So I have no idea what to do. Maybe reinstall windows? Totally stuck. Are we sure it is not the PSU?
  20. Can u run on iGPU and remove the GPU card?
  21. Ya, i was doing that up until I posted i put the GPU in and it was recognized ( about an hour ago). It would shutdown/reboot when i was using the on-board iGPU.
  22. Should i format my SSD and re-install windows 7? Truly thinking about it right now.

    Been like 9 hours today on this. Can not believe how hard it is to figure out what is wrong. Is there a way to get an error message to pop up or a check to see what errors might be causing this?
  23. It could be the mobo.
  24. electricSD said:
    Should i format my SSD and re-install windows 7? Truly thinking about it right now.

    Been like 9 hours today on this. Can not believe how hard it is to figure out what is wrong. Is there a way to get an error message to pop up or a check to see what errors might be causing this?

    Try it than,

    It will take 20 minutes that install.
  25. As in how? And how could i test to see if it is?
  26. electricSD said:
    As in how? And how could i test to see if it is?

    Random shutdowns w/w out GPU.

    But, even if the RAM past it could be the culprit.

    I would try also the PSU exchange.

    And also would check the CPU and mobo for any pin damage.
  27. You do have a legal windows, right?

    Some illegal W7 has an advanced rootkit in it and do just that : )
  28. Its not overheating, is it?
  29. U can use You can use the HWmonitor to check the temps @ http://www.cpuid.com/softwares/hwmonitor.html
  30. OK. going in now to get a new PSU to try. Will return it tomorrow if it does not help.

    I bought the Windows 7 Home Premium OEM from Microcenter for $99.99
  31. been checking the temps with that exact program... highest i saw it get while surfing web and testing it with the most modest of games... 51C
  32. I would also try it outside of the case, make sure it is not shorting out in the case.

    U are using stand off's, right?
  33. checked them all out... no pin damage. I checked the cpu when i reinstalled the cpu cooler. leaving now check in with you on myiphone
  34. Check PSU cooling vent, it should be just warm...
  35. One of your drivers maybe the culprit as well.
  36. Download the latest drivers from the 12.4 Catalyst Software Suite

    http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
  37. I got a new PSU hooked up. 10 minutes no shutdown.
  38. OK. Now 45 minutes since i installed the new PSU.... NO SHUTDOWN.

    Wondering if this did it. Longest it has gone ever.
  39. Fingers crossed!!!! :D
  40. Well still no shut down. Now since i had to buy a new power supply instead of returning I will have to deal with the old one.

    Already sent the rebate in, over a week ago when I tested it for power. Hopefully it doesnt take long to get back. Then I can take the cheap OCZ PSU i bought to swap in and return in for only a small restocking fee.
  41. If u have only 1 card, all u need here is 650W and be fine.
  42. What state u are in?
  43. This one would tun 2 of your cards ...

    OCZ ZT Series 650W Fully-Modular 80PLUS Bronze High Performance Power Supply compatible with Intel Sandy Bridge Core i3 i5 i7 and AMD Phenom
    Average Rating

    $99.99 ->$79.99 after mail-in rebate card + FREE SHIPPING

    http://www.newegg.com/Product/Product.aspx?Item=N82E16817341051

  44. I have heard a lot of bad stuff about OCZ i only bought the one tonite because it was the cheapest brand i knew there.

    Whats your thoughts about PSU i originally had? Should i send it to the manufacturer for a warranty replacement? and return the one i bought tonite when it comes back? I got 30 days.
  45. electricSD said:
    I have heard a lot of bad stuff about OCZ i only bought the one tonite because it was the cheapest brand i knew there.

    Whats your thoughts about PSU i originally had? Should i send it to the manufacturer for a warranty replacement? and return the one i bought tonite when it comes back? I got 30 days.

    Its way to big, in your case overkill -> 950W is for lots of HW.

    PC Power & Cooling Silencer make great PSU's.

    I would send it back, if your PC stand without spontaneous shut down.

    <===================>

    Get this one than. I have it : )

    SeaSonic M12II 620 Bronze 620W ATX12V V2.3 / EPS 12V V2.91 SLI Ready 80 PLUS BRONZE Certified Modular Active PFC Power Supply
    Average Rating
    (70 reviews)
    Write a Review
    In stock.

    was: $124.99 -> $89.99 + FREE SHIPPING

    http://www.newegg.com/Product/Product.aspx?Item=N82E16817151095

  46. That will leave room for OCing in the future and another card?
  47. If u will get the one u already have, than yes.

    PCI Express® based PC is required with one X16 lane graphics slot available on the motherboard
    500W (or greater) power supply with one 75W 6-pin PCI Express power connector recommended
    600W power supply (or greater) with two 75W 6-pin PCI Express power connectors recommended for AMD CrossFire™ technology.
    Certified power supplies are recommended. Refer to http://ati.amd.com/certifiedPSU for a list of Certified products
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