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New system is dead

Last response: in Systems
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June 4, 2011 7:08:51 PM

Hello,

I just assembled a new system. When I powered it up, I got nothing. No PSU fan, no CPU fan, no case fans, no lights, nothing. I did the "paper clip" test, connecting green to black on the 24-pin PSU power, and the PSU fan came on like it should. But that's all I can get out of the system. I have the Antec 300 Illusion case, with the tricool fans that connect directly to the PSU. Nothing from them either. I've removed all the peripherals and still nothing .. and nothing with just PSU and case fans. This is my first build, and I'm wondering what the next step is. Any help is greatly appreciated. Thanks.

I5-2500K, 3.3 GHz
Gigabyte GA-Z68X-UD3H-B3 motherboard
8 Gb (2 x 4) G.Skill PC12800 RAM
Corsair HX650W modular PSU
Western Digital RE4 WD5003ABYX HDD
HIS IceQ X Turbo 6850 GPU
ASUS dual layer DVD burner
Antec 300 Illusion case

More about : system dead

June 4, 2011 7:51:12 PM

UPDATE: I can power all 4 of the case fans from the PSU if I use the paper clip to connect green to black on the 24-pin connector from the PSU, but nothing if I plug that connector into the motherboard.
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June 4, 2011 8:10:57 PM

your power buttons plugged into the correct header on the mobo?
I've seen power/reset reversed and all sorts, :p 
Motyo
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June 4, 2011 8:22:13 PM

Just unplug everything and set it back up again, slowly and with all the instructions.
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June 4, 2011 8:38:17 PM

If none of the above things work:

Work systematically through our standard checklist and troubleshooting thread:
http://www.tomshardware.com/forum/261145-31-read-postin...
I mean work through, not just read over it. We spent a lot of time on this. It should find most of the problems.

If not, continue.
The following is an expansion of my troubleshooting tips in the breadboarding link in the "Cannot boot" thread.

I have tested the following beep patterns on Gigabyte, eVGA, and ECS motherboards. Other BIOS' may be different, but they all use a single short beep for a successful POST.

Breadboard - that will help isolate any kind of case problem you might have.
http://www.tomshardware.com/forum/262730-31-breadboardi...

Breadboard with just motherboard, CPU & HSF, case speaker, and PSU.

Make sure you plug the CPU power cable in. The system will not boot without it.

I always breadboard a new build. It takes only a few minutes, and you know you are putting good parts in the case once you are finished.

You can turn on the PC by momentarily shorting the two pins that the case power switch goes to. You should hear a series of long, single beeps indicating memory problems. Silence indicates a problem with (in most likely order) the PSU, motherboard, or CPU. Remember, at this time, you do not have a graphics card installed so the load on your PSU will be reduced.

If no beeps:
Running fans and drives and motherboard LED's do not necessarily indicate a good PSU. In the absence of a single short beep, they also do not indicate that the system is booting.

At this point, you can sort of check the PSU. Try to borrow a known good PSU of around 550 - 600 watts. That will power just about any system with a single GPU. If you cannot do that, use a DMM to measure the voltages. Measure between the colored wires and either chassis ground or the black wires. Yellow wires should be 12 volts. Red wires: +5 volts, orange wires: +3.3 volts, blue wire : -12 volts, violet wire: 5 volts always on. Tolerances are +/- 5% except for the -12 volts which is +/- 10%.

The gray wire is really important. It should go from 0 to +5 volts when you turn the PSU on with the case switch. CPU needs this signal to boot.

You can turn on the PSU by completely disconnecting the PSU and using a paperclip or jumper wire to short the green wire to one of the neighboring black wires.
http://www.youtube.com/watch?v=5FWXgQSokF4&feature=yout...

A way that might be easier is to use the main power plug. Working from the back of the plug where the wires come out, use a bare paperclip to short between the green wire and one of the neighboring black wires. That will do the same thing with an installed PSU. It is also an easy way to bypass a questionable case power switch.

This checks the PSU under no load conditions, so it is not completely reliable. But if it can not pass this, it is dead. Then repeat the checks with the PSU plugged into the computer to put a load on the PSU.

If the system beeps:
If it looks like the PSU is good, install a memory stick. Boot. Beep pattern should change to one long and several short beeps indicating a missing graphics card.

Silence, long single beeps, or series of short beeps indicate a problem with the memory. If you get short beeps verify that the memory is in the appropriate motherboard slots.

Insert the video card and connect any necessary PCIe power connectors. Boot. At this point, the system should POST successfully (a single short beep). Notice that you do not need keyboard, mouse, monitor, or drives to successfully POST.
At this point, if the system doesn't work, it's either the video card or an inadequate PSU. Or rarely - the motherboard's PCIe interface.

Now start connecting the rest of the devices starting with the monitor, then keyboard and mouse, then the rest of the devices, testing after each step. It's possible that you can pass the POST with a defective video card. The POST routines can only check the video interface. It cannot check the internal parts of the video card.
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June 4, 2011 10:26:11 PM

SOLVED .. I debated whether to share this or not, but what the heck.

You know that thing on the front panel called a power switch ... gotta push it. :fou: 

Of course, I figured this out AFTER removing the PSU and motherboard from the case for stand-alone testing, verifying that it was still "dead" outside the case, then realizing that ... DOH.

Thanks for the responses.
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June 4, 2011 10:29:06 PM

Aaaaaaaawesome!!!!!
I'm glad you did decide to share man, because you just bought yourself a little immortality :) 
Glad you got it figured out though mate :) 
Moto
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June 5, 2011 12:23:41 AM

Best answer selected by phramus.
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