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New(ish) build freezing regularly

Last response: in Windows 7
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December 7, 2011 6:56:37 PM

Hey everyone,

I built a computer about 2 months ago. i was initially having some issues with in-game lag and things of that nature; this issue was discussed here: http://www.tomshardware.com/forum/29677-63-build-perfor...

Turns out my processor just isn't good enough. But i don't think that's any reason for the computer to freeze and make noises.

Here are the specs:
1. AMD A8-3850
2. Gigabyte GA-A75-UD4H FM1 AMD A75
3. OCZ ModXStream Pro 700W
4. G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3
5. Radeon HD 6850 1GB 256-bit GDDR5 PCI Express 2.1 x16
6. Western Digital Caviar Blue WD5000AAKS 500GB

So i lag regularly while playing Starcraft 2 and the computer has frozen at least 4 times during gameplay. When it freezes, i can't even Ctrl-alt-delete or anything like that; also, there is an annoying buzzing noise that never goes away while the computer is frozen..

I originally thought that it might be either/or a driver issue or some of the hardware is dying or something like that. Diver genius professional edition tells me all the drivers are up to date. But i guess there could still be a problem.

Comments, suggestions, answers?

If you guys think it's driver related or hardware related, i'd really appreciate it if someone could toss me some links to programs the check hardware and good programs to do clean driver uninstalls.

Thanks in advanced!
a b $ Windows 7
December 7, 2011 9:59:58 PM

Nar brother, should listen to the people in the other post.

It's your Hardware. I would recommend investing in a new mobo/Cpu. Now... Im a "youngin" and I haven't seen that Cpu ever in a gaming build.. So I wouldn't say it's helping the performance situation,

Read this:
http://www.anandtech.com/show/4476/amd-a83850-review/1

I'll amuse that changing the Gaming res didn't help...

I would recommend:

http://www.pccasegear.com/index.php?main_page=product_i...

http://www.pccasegear.com/index.php?main_page=product_i...
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December 7, 2011 10:53:02 PM

would would that cause it to freeze though? and what does the buzzing noise indicate?
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a b $ Windows 7
December 7, 2011 10:55:23 PM

What PSU do you have?
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December 8, 2011 1:11:32 AM

computer just froze and shut down again. Blue screen. any ideas?
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a b $ Windows 7
December 8, 2011 1:43:20 AM

Defrag your Hdd too, It could have parts of the OS spread out over the whole drive... which would make it slow and possibly crash. But this is unlikley with a new build unless you install/uninstall alot of applications/data.
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December 8, 2011 3:31:38 AM

thanks for the advice, i'll check back in tomorrow after i take care of that stuff
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December 8, 2011 5:15:32 AM

first thing to do would be to re-seat all your components. re-seat ram in the slots, then test again. re-seat vid card in the slots and test. then if it still fails, take the cpu out of its socket, inspect the pins to make sure none are damaged, and re-seat it. After you have done that, run memtest86+, if that shows no errors, run western digital's hard drive diagnostic and run a full scan. also make sure nothing is overheating. after you have done all that and there are still problems you can start suspecting the psu or motherboard. also, what is the blue screen error??? if it restarts after the error and you cant see it you need to disable automatic restart on error in windows. the blue screen errors often indicate what is wrong.
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a b $ Windows 7
December 8, 2011 8:32:29 PM

right on.
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December 9, 2011 4:01:25 PM

downloading memtest now; sorry i'm taking a while, finals week at college =\

crashed again here's some of the BSoD message:

IRQL_NOT_LESS_OR_EQUAL

TECHNICAL INFORMATION:
STOP: 0X0000000A (0X00000008, 0X0000000Z, 0X00000000, 0X8303B814)
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December 9, 2011 10:53:41 PM

i ran memtest and it said no errors were found
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December 10, 2011 2:34:42 AM

jpsenior said:
i ran memtest and it said no errors were found


How many times did you run memtest? Anybody I have ever talked to with any knowledge of building troubleshooting or repairing will tell you to run it 13 times consecutively

I know more than one or two passes is nearly required.

What I would do is be sure I had a current ( http://www.memtest86.com/download.html ) copy of memtest, burn it to a cd or flash drive. Run through it 5 times. swap slots with your memory sticks, run again, 5 times. This will be sure to catch a problem if it does exist with your ram.
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December 10, 2011 2:40:03 AM

What sort of noises are you referring to? Vibration like a fan, hard disk or cd drive? Something coming from the speakers? or more of an electronic or electrical hum or buzz?
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December 10, 2011 3:46:33 AM

do you have problems while booted into safemode?

also if enabled in cmos setup, disable Bios Shadowing/Caching
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December 10, 2011 6:47:37 AM

I ran it for around an hour and 20 minutes and it had no errors. I'm not exactly sure how many "passes" that was; it was my first time using the program and i'm unfamiliar with it.

The noise comes from the speakers. Its a buzzing/humming sound.
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December 11, 2011 5:09:33 AM

The humming from the speakers I have seen from both hardware and driver issues.

Hardware - If these are older/used speakers it could be a break in the wire. Not completely severed but enough to get a slight short in the line. If available, try a different set of speakers. This might seem to be a brainless suggestion, but windows 7 (obviously through the hardware) does monitor even the detection of connected/disconnected speakers, microphone, pretty much everything. If the speaker wire is jiggling enough to cause a minute arc within the wire, windows will be trying to react to the repeated connecting and disconnecting of the speakers.

Aside from the hardware, run the system file checker. in the search files text box under the start menu enter the following and press enter - SFC /SCANNOW

In device manager, navigate to the sound video and game controllers, double click on your sound device and under the driver tab click on update driver. If that tells you it is up to date, you can try to reinstall the driver.
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December 11, 2011 8:17:11 AM

thanks for the suggestions. i'll report back later
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December 11, 2011 7:39:10 PM

do i enter SFC /scannow in command prompt? what exactly does it do? just checks the integrity of all the files?
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December 11, 2011 7:45:07 PM

jpsenior said:
do i enter SFC /scannow in command prompt? what exactly does it do? just checks the integrity of all the files?


You can enter the command at the command prompt or you can enter it in the search box at the bottom of the flyout that appears when you press the start button. either way

Yes. That is exactly right. As well as try to repair any discrepancies. If you want more control or other options. Click start, Click run, Type CMD and press enter. This will open a Dos prompt window. In this window type sfc /?

This will give you the start options for the utility and descriptions of each option.
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December 30, 2011 5:44:46 PM

jpsenior said:
do i enter SFC /scannow in command prompt? what exactly does it do? just checks the integrity of all the files?


I TOO am experiencing the EXACT behavor you describe. Windows 7 or World of Warcraft freezes and a distinct buzzing sound is emitted from my speakers. It always requires a cold boot.

I have just rebuilt my system, replacing the motherboard and using the same components in my old build, which includes the memory.

The only difference in my old to new build is I replaced my Asus board with a Gigabyte board.

But what I noted earlier in this thread is your memory and I currently have ...

G.SKILL Ripjaws Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL9D-4GBRL.

Can you confirm your sticks are the exact same model?

I have spent 3 days investigating and troubleshooting, including the following;
> Clean Windows 7 rebuild
> Hard disk diagnostics (no issues reported after 6 runs)
> Component monitoring, (no overheating issues at the time of failure)
> Voltage monitoring, (no power definciencies present)
> Memtest runs exceding 20 runs
> Complete driver rollbacks and restores
> Bios, router, SSD, modem firmware updates

I've now gotten to the point where I'm fairly confident the memory is the culprit. Enough so that I'm going to invest in the cost to replace it.

Please let me know if you've discovered anything in your experience that would help.


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January 11, 2012 12:27:44 PM

hey, sorry to everyone who has been helping me. i appreciate it. I've been away for almost 3 weeks and haven't really had a computer, let alone internet access.

I just got back to my place and i've run sfc /scan now and no problems were found.

What's my next step? i keep getting the IRQL not less or equal BSoD.
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February 4, 2012 12:40:38 AM

I have the EXACT SAME PROBLEM! Im also using a 6850 and to further explain the actual problem, a game would usually run fine for quite a few hours or until the computer wakes from sleep mode and would initially began by small individual freezes with the sound freezing as well and it generates a buzzing sound. After this it continues to freeze in shorter increments and longer freezes until it is a permanent freeze followed by a blue screen. After a restart everything returns to normal. Tried memtest, and will try stressing the cpu to see if there is any instability - I'll post with an update ASAP
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February 4, 2012 1:07:13 PM

I checked above and may have missed a suggestion, so if this is a repeat forgive me. Are all the system/MB drivers installed in the OS.
I have seen this be the culprit. After I installed them 95% of issues went away.
Don't know why I didn't ask this before
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March 28, 2013 3:56:34 AM

ringelos said:
I have the EXACT SAME PROBLEM! Im also using a 6850 and to further explain the actual problem, a game would usually run fine for quite a few hours or until the computer wakes from sleep mode and would initially began by small individual freezes with the sound freezing as well and it generates a buzzing sound. After this it continues to freeze in shorter increments and longer freezes until it is a permanent freeze followed by a blue screen. After a restart everything returns to normal. Tried memtest, and will try stressing the cpu to see if there is any instability - I'll post with an update ASAP


Same problem with my pc too. I have AMD3870K on the same mobo, Geil EVO Corsa 2133Mhz @1866, SSD hdd and 2 sata drives, no dedicated video card, Thermaltake 750W PSU. However i got no bluescreens but video freeze. Until now it only happened when playin World of Tanks and when i play hd files on win mediaplayer. Now i got a freeze just after pc exit sleep state.
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May 30, 2013 2:47:24 AM

here the solution.i read from other.. first sory i not fluent in english..
actually you have to download cpuid HW monitor.is about cpu heat.
when you install many thing on your pc it make cpu temperture increase. you uninstall program that you didnt use and you can see cpu temperture is down..
newbies..
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