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Unable to get full screen through HDMI, Catalyst won't install

Tags:
  • Radeon
  • Catalyst
  • Graphics
Last response: in Graphics & Displays
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March 28, 2011 12:19:21 AM

I recently built a computer. I am having some issues with installing 3rd party drivers, and programs on my computer though. I am on Windows 7 Pro, 64 bit.

My monitor won't display full screen through HDMI. There is a about an inch of blackness on the sides, and about a cm and a half on the top and bottom. When I looked up a fix online, it said that I can fix this through ATI Catalyst. Problem is, I can't get Catalyst to install from disk, or the website. When I attempt to install the 64 bit drivers and program, I get an error that says "Application Install: install package failure!" during the installation process, and it doesn't install. Any input would be appreciated.

COOLER MASTER HAF 932 Black RC-932-KWN3
AMD Phenom 965 3.4 ghz
Asus M4A88TD-V EVO/USB3
Kingston HyperX Grey Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
WD Caviar Black 1TB SATA 3.0 32MB cache
XFX HD-695X-ZNFC Radeon HD 6950 1GB 256-bit
ASUS Black 24X DVD+R 2MB Cache SATA 24X DVD Burner
Windows 7 Pro 64bit

More about : unable full screen hdmi catalyst install

March 28, 2011 2:41:16 AM

Yeah, you need catalyst. Maybe you got a bad download. Try again from the website. It is a brand new build?
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March 28, 2011 2:48:26 AM

Yes Brand new build. I have downloaded the catalyst driver packs several times from the amd website. It gives the same error message every time. Also noticed issues with Acrobat, and there was also an install error right off the bat when I attempted to install a game. Here is the report from the Catalyst installation failure.


Catalyst™ Install Manager
Installation Report
03/28/11 02:41:46

Hardware information


Name ATI Radeon Graphics Processor
Manufacturer ATI Technologies Inc
Device ID 0x6719
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0x3123
Subsystem vendor ID 0x1682
Other hardware
Existing packages

Microsoft Visual C++ 2010 Redistributable
Packages for install
ATI Catalyst Install Manager

Final Status: Success
Version of Item: 3.0.812.0
Size: 20 Mbytes
ATI Display Driver

Final Status: Success
Version of Item: 8.821.0.0000
Size: 90 Mbytes
HDMI/DP Audio Driver

Final Status: Success
Version of Item: 7.12.0.7700
Size: 1 Mbytes
ATI Stream SDK v2 Developer

Final Status: Success
Version of Item: 2.3.0.0
Size: 90 Mbytes
Communication Opt-in

Final Status: Fail
Version of Item: 3.00.0000
Size: 1 Mbytes
AMD Drag and Drop Transcoding

Final Status: Fail
Version of Item: 2.00.0000
Size: 1 Mbytes
WMV9/VC-1 Video Playback

Final Status: Fail
Version of Item: 1.00.0000
Size: 1 Mbytes
Catalyst Control Center 2

Final Status: Fail
Version of Item: 2011.0126.1749.31909
Size: 150 Mbytes

Other detected devices


Manufacturer ATI Technologies Inc
Device ID 0x9601
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x843e
Subsystem vendor ID 0x1043


Manufacturer ATI Technologies Inc
Device ID 0x9603
Vendor ID 0x1022
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0xaa80
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa80
Subsystem vendor ID 0x1682


Manufacturer ATI Technologies Inc
Device ID 0x9608
Vendor ID 0x1022
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x9609
Vendor ID 0x1022
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
ATI Integrated SATA Support


Manufacturer ATI Technologies Inc
Device ID 0x4390
Vendor ID 0x1002
Class Code 0x01018f
Revision ID 0x40
Subsystem ID 0x8443
Subsystem vendor ID 0x1043
ATI Integrated SMBus Support


Manufacturer ATI Technologies Inc
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x42
Subsystem ID 0x0000
Subsystem vendor ID 0x0000
ATI Integrated SATA Support


Manufacturer ATI Technologies Inc
Device ID 0x439c
Vendor ID 0x1002
Class Code 0x01018a
Revision ID 0x40
Subsystem ID 0x8443
Subsystem vendor ID 0x1043
ATI Integrated Azalia Support


Manufacturer ATI Technologies Inc
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x40
Subsystem ID 0x841b
Subsystem vendor ID 0x1043


Manufacturer ATI Technologies Inc
Device ID 0x4384
Vendor ID 0x1002
Class Code 0x060401
Revision ID 0x40
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x43a0
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x43a1
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x1200
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x1201
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x1202
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x1203
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Manufacturer ATI Technologies Inc
Device ID 0x1204
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000

Error messages

Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
Application Install: install package failure!
m
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