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BSOD while playing video games- brand new mobo cpu and ram

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September 9, 2011 8:14:55 PM

hi, i have recently purchased a few new components including a mobo cpu and ram.
while playing BFBC2 i consistently get a BSOD and i have to manually shut down my pc

at first i thought it was because the computer was overheating... and boy it was... my core i5 2500 reached temps of high 90's.
but then i discovered that by default the computer overclocks itself... so i manually had to adjust it to run at a constant 3.3 GHz.
since then it is around 45c-50c at idle and 60c-65c while playing BFBC2. (70c-72c prime95)
plus, the memory also needed to be adjusted... i bought g. skill ripjaws that are suppose to operate on 6-8-6-24 and 1600MHz. the motherboard configured it to 9-9-9-28.
i even updated my bios to the F4 version.
all the manual changes i made didn't help and it still goes to a BSOD... this is the error i get when i turn on the computer -
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1037

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004ADA028
BCP3: 00000000BF800000
BCP4: 0000000000200001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090911-22682-01.dmp
C:\Windows\Temp\WER-32557-0.sysdata.xml

minidump - http://www.mediafire.com/?l3b78kggiv3b7zy
(i couldn't find a place to put an attachment)

my setup is -
Core i5 2500 3.3Ghz, s1155, 6MB, GPU Core, Tray
‏2x2GB G.Skill Ripjaws X Edition Dual Channel CL6-8-6-24
P67A-D3-B3 s1155 Core i3/i5/i7, Intel P67, DDR3 1333, 2xPCI-E
ATI Radeon HD4870 -512MB

if could help me i would be most grateful.


UPDATES:
i just rand memtest86 and yet it found no errors.
thank you for any help you give

UPDATED QUESTION:
could the blue screen come from such a high memory multiplier? because instead of increasing the bclock it increased the clock multiplier... its on base frequency of 100 and a multiplier of x16... maybe i should put it at 160 and x10?
September 9, 2011 8:43:36 PM

You know , Bad company 2 made it with me many times and i start to doubt about my hardware but i think you should try to get the latest update software VGA from ( Nvidia - ATI) whatever .........

2nd thing i want to state is you memory try to check your memory , there is some tool inside windows to check any memory errors (diagnostics memory ) i think

Any way in my opinion BSOD mainly came from Memory issues ...... just my whole opinion..........

(sorry for my bad English) from Egypt :D 
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September 9, 2011 8:56:21 PM

i just ran memtest86 and yet it found no errors... any other possible solutions? cause this is really frustrating

could the blue screen come from such a high memory multiplier? because instead of increasing the bclock it increased the clock multiplier... its on base frequency of 100 and a multiplier of x16... maybe i should put it at 160 and x10?
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September 9, 2011 9:09:14 PM

In general BSOD happens cuz of instability of (overclocking-changing multiplayer values))

try make Bios defaults and see if this BSOD happens then i think this will be from your VGA . btw whats your VGA model??
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September 9, 2011 9:11:42 PM



this is my video card according to cpu-z
the person at the store said that my psu is kinda old and it may cause problems... but its weird that it happened exactly when i purchased new gear. and i tried setting the bios to default... that's how it was when the problem started and i started tweaking it a bit...
thanks for the help btw
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September 9, 2011 9:17:34 PM

btw do u have 2 x 4870 crossfire?

and what`s your power supply?

Your welcome and plz feel free to ask
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September 9, 2011 9:21:54 PM

is there any program i can use to detect exactly what specific piece of hardware i have? i can't find one... anyway... its a 550W... 3 years old... hopes that's enough... and no.. i don't have crossfire at all... only one video card
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September 9, 2011 9:23:07 PM

Is the CPU heat sink fan running? Did you use heat sink compound? Are you sure you clamped down the HSF all the way? Those plastic pins on the stock cooler can be deceiving. No reason a Radeon 4870 should cause problems, unless it coincidentally died whhile you upgraded your CPU.
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September 9, 2011 9:26:17 PM

there is a programme to define ur hardware actually they are many

speccy

cpu-z

gpu-z
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September 9, 2011 9:26:35 PM

Speccy from Piriform will give you a heads up on your hardware. Also SiSoft Sandra
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September 9, 2011 9:27:01 PM

DelroyMonjo said:
Is the CPU heat sink fan running? Did you use heat sink compound? Are you sure you clamped down the HSF all the way? Those plastic pins on the stock cooler can be deceiving. No reason a Radeon 4870 should cause problems, unless it coincidentally died whhile you upgraded your CPU.

the cpu fan is running at full speed(disabled smartfan in bios)... i used plenty of heatsink(the bag came with the new fan i bought) and i actually installed the heatsink... and found out it got slightly loose(darn pins are impossible to install for big handed humans). so i tightened it and i definitely saw an improvement... but that might be from the decreased overclock. its now very steady... i tried to wiggle it and it gave me nothing... i don't think the problem is with heat... at the time it bluescreened me it was at 56c...
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September 9, 2011 9:33:33 PM

the elve said:
there is a programme to define ur hardware actually they are many

speccy

cpu-z

gpu-z



its a 550W... 3 years old... hopes that's enough... and no.. i don't have crossfire at all... only one video card
i couldn't find a program that displays that exact model of the psu
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September 9, 2011 9:35:51 PM

HAVE you tried to place your vedio card in the other PCI-E slot maybe somth wrong with PCI-E slot in MOBO we just trying solutions
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September 9, 2011 9:37:26 PM

the elve said:
HAVE you tried to place your vedio card in the other PCI-E slot maybe somth wrong with PCI-E slot in MOBO we just trying solutions



umm no i didn't... i'll try that... but won't it work slower? it's on a x16 and the other one is x4 i think no?

btw i found the receipt its a ThermalTake TR2 550W Silent PSU 24pin (W0101)
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September 9, 2011 9:44:32 PM

it`s not a bad psu actually its good enough i think , and btw if u are sure bout the other PCI-E slot is 4x THEN no need to try it i was thinking this one also 16x
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September 9, 2011 9:46:08 PM

is this problem happens only with BAD COMPANY 2 ??? or other games too
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September 9, 2011 9:52:27 PM

the elve said:
is this problem happens only with BAD COMPANY 2 ??? or other games too



i believe that bfbc2 is the only game that i play that stresses out my computer to that extent... i play sc2 aswell but no bsod there...
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September 9, 2011 9:55:50 PM






If you reset your BIOS to default there shouldn't be any overclock.
An I5 2500K will Turbo Boost to 3.7GHz but that is only at extreme load.
'Plenty of heatsink compound' is not necessarily a good practice. Heatsink compound is only intended to fill in the minor scratches, pits and uneveness between the heatsink and processor. You're not making a PB&J sammich.
You won't find a program to tell you what PSU you have. You have to read the label.
Typically, the +12V outputs are what you want to look at. How many Watts .
Do you have case fans?
No way you should idle at 45C. unless you live in a tent in Saudi Arabia.
CPU ID HW monitor will give you info on most of your internals. When idling you shouldn't be more than 3 or 4C above board temp.
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September 9, 2011 9:57:35 PM

then i am sure this is from the game maybe bad version or smth cuz i was having the same problem with BAD COMPANY 2 and sure this is no coincidence u should download the latest driver update from AMD site (catalayst latest driver ) and try again
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