Need help fixing my Logysis -case 51 Front panel audio case

[ITsonic]

I plug up my headset into my Logysis -case 51 Front panel but I don't hear any sound from my headset I connected the Front panel audio connector when I was building my PC, so can anyone help me out here?

 

[Pilk]

With regards to you query how new is your chassis if it is quiet old you might be suffering from the fact that the front audio sound card is using an AC97 audio chipset where as the motherboards front audio outputting is HD-Audio, have you had a look at this?

 

[ITsonic]

No it not it a AC97 audio chipset it a Realtek ALC889CA Codec Audio which has HD audio support. The mobo I'm using is the Gigabyte GA-MA785GMUS2H.

 

[Pilk]

I understand but on the chassis front ports you have another audio controller which is separate to the motherboard audio you need to find out if what chipset is running the front ports. Please pot the model of your chassis so i can research this for you. =)

 

[ITsonic]

I understand but on the chassis front ports you have another audio controller which is separate to the motherboard audio you need to find out if what chipset is running the front ports. Please pot the model of your chassis so i can research this for you. =)

You mean the model number right? Ok well here it is: CS51WBK

 

[Pilk]

Awesome that is the right-part number but nowhere do-they speak about the chipset. OK the black audio connector block that you connecting to your board what does it say on that small block that you are connecting either (HD AUDIO) or (AC 97) it will be written in white font on the black connector piece. Otherwise what motherboard do you have? is it a Gigabyte, if so you can configure the output audio ports to either HD Audio or AC97, take a look at that as well all more recent boards boards should give you that option.

 

[ITsonic]

Awesome that is the right-part number but nowhere do-they speak about the chipset. OK the black audio connector block that you connecting to your board what does it say on that small block that you are connecting either (HD AUDIO) or (AC 97) it will be written in white font on the black connector piece. Otherwise what motherboard do you have? is it a Gigabyte, if so you can configure the output audio ports to either HD Audio or AC97, take a look at that as well all more recent boards boards should give you that option.

All it say is AUDIO I don't see HD AUDIO or AC 97, this case didn't even come with a manual so I won't be able to tell you.

 

[Pilk]

Ok did you check your bios configuration for configuring your front output audio ports at all?

 

[ITsonic]

Ok did you check your bios configuration for configuring your front output audio ports at all?

No I didn't, under which option would the bios configuration for the output audio ports be under?

 

[Pilk]

you"ll need to give me the part number of your board so i can download the user manual and point you in the right place, generally it will be in advanced features.

 

[ITsonic]

you"ll need to give me the part number of your board so i can download the user manual and point you in the right place, generally it will be in advanced features.

There is no part number I bought this from a private seller on ebay.com.

 

[Pilk]

Hey Sonic, there must be a part number on the board it will be stamped physically on the board.

 

[ITsonic]

Hey Sonic, there must be a part number on the board it will be stamped physically on the board.

Where on the board would be the Part number? back or front?

 

[Pilk]

Generally this will be stamped on top of the board in round about the centre.

 

[ITsonic]

Generally this will be stamped on top of the board in round about the centre.

I looked it's not there if you want the manual here it is:

http://download.gigabyte.us/FileList/Manual/mb_manual_ga-ma785g%28p%29m-ud%28s%292h_e.pdf

 

[Pilk]

Will go through it now and see if i can see anything.

 

[ourtut]

check on the actual connector coming from the fp, on mine I have 2 for hd and the old one lol and they are labeled.

 

[Pilk]

Have taken a look through the manual does not look like the board supports the option to change the output interface, i am left to the assumption that the front ports on the chassis are using an AC97 chipset, maybe look at a new chassis as i cannot help you further. Maybe one last thing is to take a picture of the black port brackets and upload it i should be able to tell from there.

 

[ITsonic]

Have taken a look through the manual does not look like the board supports the option to change the output interface, i am left to the assumption that the front ports on the chassis are using an AC97 chipset, maybe look at a new chassis as i cannot help you further. Maybe one last thing is to take a picture of the black port brackets and upload it i should be able to tell from there.

black port brackets? Don't you mean back port brackets? Do you need a front port brackets too?

 

[Pilk]

No What i mean is the cables running from the usb and audio connections from the front of you chassis, they have black connector blocks take a picture of all of them.

Im looking for a picture of these make sure when you take the picture i can see the text on the brackets.

http://www.google.com/imgres?q=front+connector+blocks+from+a+computer+chassis&um=1&hl=en&safe=off&client=safari&rls=en&biw=1920&bih=977&tbm=isch&tbnid=jqlCjGUVXpD2oM:&imgrefurl=http://benchmarkreviews.com/index.php%3Foption%3Dcom_content%26task%3Dview%26id%3D535%26Itemid%3D61%26limit%3D1%26limitstart%3D2&docid=6PLZGEP0sz_AIM&w=600&h=376&ei=atCCTsalDc-p-ga35I3BDw&zoom=1

 

[ITsonic]

No What i mean is the cables running from the usb and audio connections from the front of you chassis, they have black connector blocks take a picture of all of them.

Im looking for a picture of these make sure when you take the picture i can see the text on the brackets.

http://www.google.com/imgres?q=front+connector+blocks+from+a+computer+chassis&um=1&hl=en&safe=off&client=safari&rls=en&biw=1920&bih=977&tbm=isch&tbnid=jqlCjGUVXpD2oM:&imgrefurl=http://benchmarkreviews.com/index.php%3Foption%3Dcom_content%26task%3Dview%26id%3D535%26Itemid%3D61%26limit%3D1%26limitstart%3D2&docid=6PLZGEP0sz_AIM&w=600&h=376&ei=atCCTsalDc-p-ga35I3BDw&zoom=1

Ok here it is:

 

[Pilk]

OK cool it looks like thats your problem the front audio block is ac 97 audio where as your motherboard is HD audio output therefore you are not getting any audio to the front jacks the only thin you can do is buy a new chassis an make sure it comes with front HD Audio chipset most of the new cases will support this try looking at cooler master chassis. Here is a link to prove my statement colour coding is similar enough to a AC97 connector block.

http://www.overclock.net/9360245-post73.html

 

[ITsonic]

OK cool it looks like thats your problem the front audio block is ac 97 audio where as your motherboard is HD audio output therefore you are not getting any audio to the front jacks the only thin you can do is buy a new chassis an make sure it comes with front HD Audio chipset most of the new cases will support this try looking at cooler master chassis. Here is a link to prove my statement colour coding is similar enough to a AC97 connector block.

http://www.overclock.net/9360245-post73.html

Oh ok Thank you.