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[HELP] Computer hang's when Entering the BIOS Settings!

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June 6, 2012 2:20:05 PM

First, let me apologize if I'm just a Newcomer and already asked for Help. I don't know where to go, I posted this query on some Local Technical Forum on my Country, Yahoo Answer's & The Manufacturers Technical Assistant. But the problem still persists. I read a lot of Threads with a little similarity on my Problem via googling and I noticed that most of the threads came here @ tomshardware. So I decided to registered and hopefully this will put a Period on my problem. This is how it goes...

I have a problem accessing my BIOS SETTINGS on my Gigabyte H61M-DS2 (Rev 2.1). Every time I press on any of the Function Keys during the POST it will HANG like forever. In other words I cannot access the BIOS Setup for some Unknown Reasons. I can log on to Windows, I can browse the Net & Play Games. So far no Generated Error from the System.

I Bought this computer just a week ago, I examined it Including the BIOS Settings to familiarize myself and It works Perfectly. However the OS is not included on the package so I installed an OS when i got Home. I immediately divide the HDD into 2 Partitions to separate Large Sized Programs & Games to the Local C:. At the moment I have the Local C: and the Partition Drive H: on my HDD.

So, I restarted the PC and decided to take a look back on the BIOS Settings to make myself familiarize on the new BIOS Environment. But then when I pressed DEL or any of the Function Keys during POST my computer Hangs. I don't know whats the root of this problem. The Gigabyte Technical Support say's, to clear my CMOS by removing the battery for about 20 minutes or use a Jumper thing that I don't know. I didn't change any settings on the BIOS, I never attempted to update it, I just install an OS, Games and softwares. Browse the net, Play Games, that's how my computer works.

Again, I just would like to make it clear that I can log-on to windows, no beeping while the computer is starting, no System Error when i Logged on to Windows, I can browse the Net, I can play Games like nothing to worry.

Here is my Computer Specification:

OS: MS Windows 7 Home Premium 32-bit
CPU: Intel Pentium G620 @ 2.60GHz Sandy Bridge 32nm Technology
RAM: 2.00 GB Single-Channel DDR3 @ 532MHz (8-8-8-20) Crucial Technology PC3-10700H (667 MHz)
Motherboard: Gigabyte Tecohnology Co., Ltd. H61M-DS2
Graphics: Intel HD Graphics
HDD: 488GB Seagate ST500DM002-1BD142 ATA Device (SATA)
ODD: TSSTcorp CDDVDW SH-222BB ATA Device
PSU: Power Choise 580W (not a generic PSU but i don't know if it is a good PSU for my RIG)

And here is the List on what I tried:

1. Removing the BAT for more or less 20 minutes.
2. Disconnecting the SATA cable of my HDD (There were times it didn't hang and if I pressed DEL it ask me to Insert Bootable Disc or Something..., but most of the case it hangs...)

The motherboard package comes with 2 SATA cables, 1 is attached on the HDD, and the other 1 is attached on the ODD.

Thank You! and you replies is very much appreciated.

--------------------------------------------------------------------------

Let me add a Few additional Information...

I am trying to access the BIOS Setup here ~> http://img802.imageshack.us/img802/6707/splashscreenz.p... <~ by pressing Delete key. This is the first image that pop ups when I power on my Computer.

And, I am wondering why I do not see this ~> http://img198.imageshack.us/img198/9587/postmo.png <~ every time I start my computer.

After the splash screen of the Motherboard, there were times that windows will immediately load, but there were times that there is a black screen with blinking underscore _. Then windows will load after that...
a c 716 V Motherboard
June 6, 2012 3:56:37 PM

Welcome to Tom's Forums! :) 

First, the F Keys (Function keys) differ on many keyboards so you might need to first press the 'F Lock'; otherwise instead of 'F1' you're pressing 'Help' or some other assigned function. To access the BIOS it's the 'Delete' key generally not the 'DEL' key (I realize the BIOS says 'DEL'); what keyboard are you using? Use the 'Delete' key, on most keyboards, bordered by the 'Insert' and 'End' buttons. In addition, if this is a USB keyboard then you cannot use any of the 'Blue' USB ports, instead you must use on of the 'Black' USB 2.0 ports which are supported natively (USB 3.0 is not supported in the BIOS). Your MOBO is USB 2.0 only.

Next there are several 'revisions' to your H61M-DS2, and while your G620 is supported from the intial BIOS release on all of them some of the initial '22nm' BIOS revisions from Gigabyte were indeed problematic.

Q - Other than accessing the BIOS are there any other issues?
Q - What BIOS revision is installed? You can use CPU-z to identify (Mainboard tab) - http://www.cpuid.com/softwares/cpu-z.html
Q - What H61M-DS2 revision? ; see - http://www.gigabyte.us/products/product-page.aspx?pid=3... (1.0, 1.2 & 2.0)
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June 6, 2012 10:14:56 PM

thanks for replying jaquith...

Yes, I'm pressing the "Delete" key, it's just that I was accustomed to say DEL instead of Delete. I'm using a Standard PS/2 keyboard Plugged into keyboard port, While I'm using HID-compliant mouse plugged into the USB port at the back.

MOBO revision is 2.1.

For your questions...

1. No more, just the BIOS..
2. For the BIOS revision please refer here: http://img204.imageshack.us/img204/58/wafsd.png
3. hmm, I think it's 2.1, because when I tried to took the BAT off I saw Rev. 2.1 on the lower left side of the board.
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a c 716 V Motherboard
June 7, 2012 12:10:41 AM

BIOS 'F6' for GA-H61M-DS2 (rev. 2.1) - http://www.gigabyte.com/products/product-page.aspx?pid=... appears to be a pre-release BIOS IF you indeed have (rev. 2.1). Your MOBO Box should also state the BIOS version.

Ideally, it's best to use Q-Flash and a FAT32 Flash Drive to update the BIOS i.e. not in the Windows environment. Your MOBO is equipped with 'DualBIOS' which means the BIOS has a backup.

You can try '@BIOS' which is a Windows based Utility to update your BIOS *IF Windows is completely stable! - http://www.gigabyte.com/products/product-page.aspx?pid=...
* more info - http://www.gigabyte.com/MicroSite/121/tech_a_bios.htm
* video - http://www.youtube.com/watch?v=qU23J8OqhBY

This assumes that you cannot enter the BIOS.
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June 7, 2012 12:47:23 AM

I heard that updating the BIOS is risky, and I know it's risky because I updated the BIOS of my last computer and after the update the computer keeps on Rebooting.

If I do so, using @BIOS is my only Option. May I just ask, what if the BIOS fails to update or had been interrupted, will this void my computer warranty? (Yes, I'm scared.. >.<) or, the computer will still able to boot because it is equipped with dual BIOS?

Let me add a Few additional Information...

I am trying to access the BIOS Setup here ~> http://img802.imageshack.us/img802/6707/splashscreenz.p... <~ by pressing Delete key. It is not the exact image i had when booting, but this one is similar on what i have that pop ups when I power on my Computer.

And, I am wondering why I do not see this ~> http://img198.imageshack.us/img198/9587/postmo.png <~ every time I start my computer, is this normal?

After the splash screen of the Motherboard, there were times that windows will immediately load, but there were times that there is a black screen with blinking underscore _. Then windows will load after that...
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a c 716 V Motherboard
June 7, 2012 12:57:33 AM

IF you can get Q-Flash to work then that's a WAY BETTER option. As mentioned your MOBO offers 'DualBIOS' so if you F'up then after a couple failed posts the back-up kicks in and auto recovers the BIOS.

The fist link is apparently a cop/paste from another forum you posted in. Open the link and post it here again.

If Windows is 'funky' then IMO run the Startup Repair options. Insert the Windows 7 DVD, and (hopefully) using F8 enter the Windows Recovery Options - http://windows.microsoft.com/en-us/windows7/products/fe...

Also there's an assortment of 'Fix It' options - http://support.microsoft.com/fixit/
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June 14, 2012 3:39:59 AM

bjayetnap said:
First, let me apologize if I'm just a Newcomer and already asked for Help. I don't know where to go, I posted this query on some Local Technical Forum on my Country, Yahoo Answer's & The Manufacturers Technical Assistant. But the problem still persists. I read a lot of Threads with a little similarity on my Problem via googling and I noticed that most of the threads came here @ tomshardware. So I decided to registered and hopefully this will put a Period on my problem. This is how it goes...

I have a problem accessing my BIOS SETTINGS on my Gigabyte H61M-DS2 (Rev 2.1). Every time I press on any of the Function Keys during the POST it will HANG like forever. In other words I cannot access the BIOS Setup for some Unknown Reasons. I can log on to Windows, I can browse the Net & Play Games. So far no Generated Error from the System.

I Bought this computer just a week ago, I examined it Including the BIOS Settings to familiarize myself and It works Perfectly. However the OS is not included on the package so I installed an OS when i got Home. I immediately divide the HDD into 2 Partitions to separate Large Sized Programs & Games to the Local C:. At the moment I have the Local C: and the Partition Drive H: on my HDD.

So, I restarted the PC and decided to take a look back on the BIOS Settings to make myself familiarize on the new BIOS Environment. But then when I pressed DEL or any of the Function Keys during POST my computer Hangs. I don't know whats the root of this problem. The Gigabyte Technical Support say's, to clear my CMOS by removing the battery for about 20 minutes or use a Jumper thing that I don't know. I didn't change any settings on the BIOS, I never attempted to update it, I just install an OS, Games and softwares. Browse the net, Play Games, that's how my computer works.

Again, I just would like to make it clear that I can log-on to windows, no beeping while the computer is starting, no System Error when i Logged on to Windows, I can browse the Net, I can play Games like nothing to worry.

Here is my Computer Specification:

OS: MS Windows 7 Home Premium 32-bit
CPU: Intel Pentium G620 @ 2.60GHz Sandy Bridge 32nm Technology
RAM: 2.00 GB Single-Channel DDR3 @ 532MHz (8-8-8-20) Crucial Technology PC3-10700H (667 MHz)
Motherboard: Gigabyte Tecohnology Co., Ltd. H61M-DS2
Graphics: Intel HD Graphics
HDD: 488GB Seagate ST500DM002-1BD142 ATA Device (SATA)
ODD: TSSTcorp CDDVDW SH-222BB ATA Device
PSU: Power Choise 580W (not a generic PSU but i don't know if it is a good PSU for my RIG)

And here is the List on what I tried:

1. Removing the BAT for more or less 20 minutes.
2. Disconnecting the SATA cable of my HDD (There were times it didn't hang and if I pressed DEL it ask me to Insert Bootable Disc or Something..., but most of the case it hangs...)

The motherboard package comes with 2 SATA cables, 1 is attached on the HDD, and the other 1 is attached on the ODD.

Thank You! and you replies is very much appreciated.

--------------------------------------------------------------------------

Let me add a Few additional Information...

I am trying to access the BIOS Setup here ~> http://img802.imageshack.us/img802/6707/splashscreenz.p... <~ by pressing Delete key. This is the first image that pop ups when I power on my Computer.

And, I am wondering why I do not see this ~> http://img198.imageshack.us/img198/9587/postmo.png <~ every time I start my computer.

After the splash screen of the Motherboard, there were times that windows will immediately load, but there were times that there is a black screen with blinking underscore _. Then windows will load after that...



I had the same problem, had to disconnect my usb game controller before I could get into the bios.
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