Help me please

Hello, i have a new Toshiba laptop and i was on the internet and a program appeared with squares and memory addresses and every thing stopped even the mouse cursor and fan made noise but the program was still working so i removed the battery and unplugged the power then i turned the laptop again and it didnt start
2 answers Last reply
More about help please
  1. What were you doing on the internet at the time?

    It sounds like you might want to take it back to the store for repair.
  2. Insert the battery again carefully.
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