I DIDN'T TRY IT, BECAUSE IT IS MY COMPUTER AT WORK. THAT IS WHY I ASKED IF THERE WAS A SETTING I COULD CHANGE, RATHER THAN DOWNLOAD SOMETHING TO FIX THE PROBLEM. I AM NOT ALLOWED TO DOWNLOAD THINGS ON THE COMPUTER. THE MESSAGE THAT THE BLUE SCREEN SHOWS AS SOON AS I TRY TO WATCH A MUSIC VIDEO IS ATI2DVAG INFINITE LOOP ERROR. THANKYOU AGAIN, YOU ARE VERY NICE TO RESPOND AGAIN WITH HELPFUL TIPS, WHICH I WILL KEEP FOR MY PERSONAL COMPUTER, IF IT EVER HAS THIS PROBLEM!