6770 will not install

I recent purchased an XFX Radeon HD 6770 to replace my HD 4650, also an xfx card. The old 4650 card worked fine, but I was looking for a bit of a performance boost. Anyway, after installing the card and booting into windows all I get for drivers is the Standard VGA adapter. I have tried removing the old drivers and reinstalling, but no luck as yet. I also did a few updates to my gigabyte MB (bios and updated the northbridge chipset) but that didn't fix anything either.

System specs:
Mobo: GA-890GPA-UD3H
4 GBs RAM
Antec 750W PSU
PhenomII x2 555

Not sure what to do at this point, I returned the card to Best Buy this morning and they let me get a new 6770. Still having the same problem though, and I can't get the darn drivers installed. After CCC finishes the install I get a message the current display adapter is not compatible and I need to install the right drivers or enable my ati card. Except, my new card doesn't show up anywhere. If I check the details on the Standard VGA driver, I see the chip type listed as ATI ATOMBIOS..bios info 1.0 DAC type 8 bit and only 16 MB of available graphics memory.

o.O any advice would be greatly appreciated.

Oh, and I did go in and reset the init display to peg in the bios. I read something about setting surround view to enabled, but I couldn't find that value anywhere in the bios.

Evil Bestbuy at it again slapping new stickers on 5770s, lol.

But your problem could just be that, technically the 6770 isn't released yet for retail. If this is indeed the case, flashing the BIOS to a 5770 would work, or wait until it finally launches with new drivers.

But IMO, just return it and get this: http://www.newegg.com/Product/Prod [...] -_-Product
Much better card for the money.

The card is plugged in, using the 8 ping PCI-E connector.

This is an XFX card, came in a new retail box. I'm using the driver package from ATI/AMD site that comes up when I go through the selection for the 6xxx HD Series. The install file is listed as 11-3_vista64_64dd for the driver and 11-3_vista64_win7_64_dd_ccc.ocl for the full suite.

I didn't mention it in my original post but I'm using Win 7 64.

Weird, I can't find one for sale anywhere, not even Newegg.

What driver version is on the cd that was in the box? I mean that one would have to work right? Maybe it's some special release driver or something. Weird.

Having the exact same issue right now with my step-dad's PC. I knew the 6770 was just a rebrand of the 5770, but I figured having the higher number would give it a bit more resale value in a few years, when people have forgotten that fact.

So basically XFX and Best Buy are douchebags. Returning it to the store for a 5770, and if possible a partial refund for the hassle.

Same prob. as everyone else and when I called bestbuy they where dicks about it so now I got to drive 50 miles back to bestbuy I will never shop there again they losein me as a customer newegg is better and cheaper. It is not on the BestBuy website. It is only on their shelf.

It's AMD's decision to rebrand HD 5770 as HD 6770, not Bestbuy.

true, but amd hasn't released it yet for public so it's not even mentioned in the driver files, thats the reason the ccc gives op problems about compatibility

That was before AMD changed naming methods, doesn't that supposed "6770" look suspiciously like a 6870?

what does GPU-Z make out of it?

You should just order online and save the gas and the tax. What a joke.

Here are the 6770's specs http://xfxforce.com/en-us/products [...] 770.aspx#2

Does XFX list anything for the card in their support section if you register it and log in?

Just to give everyone a heads up. I just spoke to AMD and they are not supporting the 6770 card for retail. Mark stated they have talked about releasing it to retail but have not made this step as of yet. He also checked all driver files to see if they had a driver for the 6770 and the 6750. He stated they do not have any support for these. He also checked the beta 11.4 and there is no plans to have a 6770 driver on there either. If anyone has rights to other sites like overclock.net please post this info there too.

Well, most OEMs (such as HP) have an option of a 6770, so maybe check out their support site for downloads. I'm looking at them right now.

Also, it is possible AMD could call this a 5770. The real number that matters is the device ID. In fact, you probably could hack to drivers to work (but why would you, of course).

Yep, found it! Off of the drivers on HP's site:

"ATI Radeon HD 6770" = ati2mtag_Evergreen, PCI\VEN_1002&DEV_68B8&SUBSYS_6881103C

http://h10025.www1.hp.com/ewfrf/wc [...] 61009#N146

Get the newest Video drivers, extract, then run the ATI installer. I have no idea if these do any checks to see if you really have a HP computer or if they are only for HP 6770s, but worth a try if anyone hasn't returned their 6770 yet.

The 6700 series has been changed to a retail product. When a new card launches it is sometimes not a part of the current Catalyst suite. Make sure that you are using the drivers from our disc instead of the web or you use the 8.82 version in support and drivers or we have also put links to the latest driver for the 6700 series on the product page for the 6770 and 6750.

http://xfxforce.com/en-us/products [...] /6770.aspx
http://xfxforce.com/en-us/products [...] /6750.aspx

He stated there were NO drivers on the disc, only an installer that pointed him to the ATI website.

I never thought to check XFX website, frankly because I always go to the AMD website for drivers, but apparently you need to get your drivers from XFX directly?

So basically your saying this is user error on this guys part. Should have known.

Can't really knock the guy though, I never use the cd, I always go get the latest driver from the manufacturers website, but I guess in this case, AMD wasn't even ready for these to be shipped out yet.