IP Phone issue


I have a mysterious issue with a cisco 7942 ip phone. When i connect it directly into cisco switch it gets an IP and works fine. However when I patch it thru a netwrk point it just sits "configuring IP". Could this be faulty cabling?
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More about phone issue
  1. Easy way to find out, plug in something else to that jack and see if picks up an IP. If you have a Cisco phone and a Cisco switch I'm betting you have plenty of computers to test this with.
  2. Contracttors came in and reterminated the cables. Think they used a different wireplan...
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