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DNS Server not responding

Last response: in Networking
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September 9, 2010 12:59:22 AM

i have Time Warner cable at my house and over the last few weeks i have had a very hard time with it. after having the modem changed 4 times i am wondering if the problem is not my router a linksys wrt400n. windows 7 is telling me "DNS server is not responding" when i am plugged into the router. however when i plug directly into the modem i get internet. is my router dead? or maybe needing a software fix? i appreciate the help as i really know nothing about networking.

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Anonymous
September 9, 2010 1:24:55 PM

This may not solve it, but it only takes moments.

Check TCP/IP Properties.

Start, Connect To, Connection, Properties, Scroll Down TCP/IP and highlight, click Properties and check that Obtain DNS and IP address automatically are enabled.
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September 9, 2010 2:17:59 PM

If you are working fine with the modem but not the router, blame the router.

Have you reset it or done any firmaware updates? Be a good idea to try that.
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September 10, 2010 9:05:27 AM

So why not call Time Warner cable service directly?
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September 10, 2010 6:18:44 PM

Unless you or someone else has changed some DNS settings around, it very well could be a bad router and they are a pain to troubleshoot. I recommend contacting linksys customer support. Before I knew what I was doing, I would call them for help and they always pulled through.

Linksys Support: http://homesupport.cisco.com/en-us/home?referrer=www.li...
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