Sign in with
Sign up | Sign in
Your question

Radeon hd 6850 display stopped working after installing windows

Last response: in Graphics & Displays
Share
April 21, 2011 4:59:30 AM

Ok so I build my new computer today... these are the components I got:

Intel i5-2500k 3.3ghz: http://www.newegg.com/Product/Product.aspx?Item=N82E16819115072
Radeon HD 6850: http://www.newegg.com/Product/Product.aspx?Item=N82E16814161348
Asus p67 chipset mb: http://www.newegg.com/Product/Product.aspx?Item=N82E16813131708
1TB Samsung F3 Spinpoint hdd : http://www.newegg.com/Product/Product.aspx?Item=N82E16822152185
2x 4GB DDR3 1333mhz RAM: http://www.newegg.com/Product/Product.aspx?Item=N82E16820231426
Rosewill Destroyer Case: http://www.newegg.com/Product/Product.aspx?Item=N82E16811147144
hec 580W PSU: http://www.newegg.com/Product/Product.aspx?Item=N82E16817339034
DVD-RW drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16827136216
21.5" widescreen LCD: http://www.newegg.com/Product/Product.aspx?Item=N82E16824262011
i-rocks gaming keyboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16823204028

Put it all together and it seemed to work fine. Got windows installed then shut down to move the computer to my desk. I also switched the dvi input to the 2nd slot (i think the 2nd one is dual-channel) and connected my hdtv to the hdmi slot to use as a second monitor. When I boot up again I got no display at all. At first I thought it was just the switching of the cords so I shut back down and returned them to the original configuration but it still doesn't display anything.
So far I've tried:
Moving the gpu to the 2nd pci-e slot.
Checked all connections.. they're secure.
Booting with hdd disconnected (just to see if I get bios or anything... didn't)
Booting with an install cd or driver cd in the drive.
Using a dvi-to-vga adapter and connecting to the monitor with a vga cord.
Using just an hdmi cable to the hdtv and no other connections.

..nothing seems to work.
Did the card just die soon after I got it or is there something I'm missing?


edit: (4/27/11)
Turns out the card did just spontaneously die... RMA'd it and got a different one and it's working fine.
a b U Graphics card
April 21, 2011 2:04:08 PM

Did you connect the power cables to the video card from the power supply?

Did you install the latest graphics drivers for your video card?

Try hooking up just a monitor to the DVI, do you get video then?
m
0
l
April 21, 2011 2:45:16 PM

As far as I can tell there's only 1 6-pin power slot on the graphics card and that's plugged in.
I can't install the graphics drivers since I can't even see the bios boot or windows or anything.
I've tried using just 1 monitor connected, and for each of the dvi slots and the hdmi slot, none of them are working.
m
0
l
a b U Graphics card
April 21, 2011 4:49:39 PM

I doubt the card died, not sure what you did.

I would try re-installing Windows by booting to the cd, then see if you get video.

You should always update your video driver after installing Windows and your motherboards chipset drivers.
m
0
l
!