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Error: Unsupported CPU Installed?

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October 4, 2011 5:26:53 PM

Ok I did a little research before buying a new CPU for my computer. I looked up the specs and what my mother board supports.
I even made a thread on here asking a load of questions about this http://www.tomshardware.com/forum/forum2.php?config=tom...

I looked at the specs of my mother board http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02...
and it says that it will support the AMD Phenom II x6.
So this is what I got http://www.newegg.com/Product/Product.aspx?Item=N82E168...
But when I put it in and hooked everything up It says Error: Unsupported CPU Installed and then it shuts down.

I have already looked for a BIOS update but apparently I already have the latest one.
Any suggestions on what could be wrong? Did I get the wrong CPU or something?
Did I misread the specs page or what?
I'm at a total loss so please help.....

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October 4, 2011 5:33:55 PM

Max tdp on that plate is 95w, the Thubans push 125w, I'm inclined to think thats an issue right there,
maybe someone wiser can point out details though :) 
Moto
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October 4, 2011 5:46:26 PM

^^^ Probably the exact problem. Most mobo makers list the mobo specific CPUs supported on their website. If not then I'd e-mail their Tech Support folks for confirmation.
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a c 103 à CPUs
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October 4, 2011 5:53:26 PM

its listed on the sheet as supported Cpu upgrades, but the people in the other thread obviously missed the glaring 'MAX TDP=95w' at the top of that section, I would lol but its not very funny for Op here :( 
I would return the 1090, newegg should be fine on the rma for that if you explain the backstory
and I'll find a 95w Cpu for you :) 
Moto
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a c 103 à CPUs
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October 4, 2011 5:56:10 PM

theres a 1035 95w version, thats the only one on Newegg I can find thats sixcore and will run in your Mobo, although its an oem and newegg only sell it as part of a bundle, maybe you could find one on another site but if not...
theres a few quads to choose from as well
http://www.newegg.com/Product/ProductList.aspx?Submit=E...
search terms were 'AM3 95w' if that link is bad :) 
Moto
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October 4, 2011 6:09:22 PM

Motopsychojdn said:
theres a 1035 95w version, thats the only one on Newegg I can find thats sixcore and will run in your Mobo, although its an oem and newegg only sell it as part of a bundle, maybe you could find one on another site but if not...
theres a few quads to choose from as well
http://www.newegg.com/Product/ProductList.aspx?Submit=E...
search terms were 'AM3 95w' if that link is bad :) 
Moto


Thanks so much! I will try it out.
And if that dont work I will probably just buy a pre-built for gaming.
Im super lazy :D 
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a c 103 à CPUs
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October 4, 2011 6:12:08 PM

Any of the triplecores/quads on there will be fine for gaming on,
I'm just a bit miffed that because of a simple omission/oversight from us, you bought a chip you can't use
let us know how it goes and if you do go for a prebuilt, post over in prebuild section for any questions you might have then,
Moto
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October 4, 2011 6:26:28 PM

ok what about power supply?
Did I even need to get one or did I just waist money on that too?
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October 4, 2011 6:42:02 PM

Motopsychojdn said:
Max tdp on that plate is 95w, the Thubans push 125w, I'm inclined to think thats an issue right there,
maybe someone wiser can point out details though :) 
Moto


It also says it supports Thuban 10xx which includes 1090.
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a c 103 à CPUs
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October 4, 2011 6:43:01 PM

Assuming you got the Antec earthwatts suggested, no, you didn't waste money on the psu, one thing with psu's is you can always part an old build out to upgrade, but a decent psu can last you through two builds at least
that part at least was wise advice :) 
Moto
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October 4, 2011 6:45:15 PM

wifiwolf said:
It also says it supports Thuban 10xx which includes 1090.

Yes, it says it supports a host of hexcores, but as initially stated they are 125w chips, Op's Mobo only supports 95w chips
Moto
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October 4, 2011 7:54:05 PM

Well, I guess my other problem with the PSU is that it's HUGE and wont fit in my case.
Can I run my PC with the case open?
Other then dust what's the worst thing that can happen?
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October 4, 2011 8:47:26 PM

You can run with the case open.
One thing to think about is airflow. Do you have a front case intake fan(s) moving air over your drives? Some cases rely on exhaust fans to draw air into the case, and over and around components as it comes in, and then exhausted out the back. By removing the side of the case, you may inadvertently cause this "draw-through" effect to stop, which could result in some areas of the case getting hot. You have to asses this situation in your case to know for sure.
Just make sure you don't spill your beer in it, and don't let the dog pee on it either. Just obvious stuff like that can happen with an open case.
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October 4, 2011 9:17:51 PM

jitpublisher said:
You can run with the case open.
Just make sure you don't spill your beer in it, and don't let the dog pee on it either. Just obvious stuff like that can happen with an open case.

Beer, ok. But the dog pee? Seriously?
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October 4, 2011 9:26:15 PM

ctbaars said:
Beer, ok. But the dog pee? Seriously?


Well personally I don't believe in letting animals in the house, (but my wifes $*&! cat is another story)
However, I have been at other folks homes where animals of all sort run, pee, crap, and slobber everywhere. Disgusting to say the least.
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a c 103 à CPUs
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October 5, 2011 5:44:38 AM

Or depending on cable length, feed the psu cables through say the pci slots or make a suitable hole in the case yourself to put the cables through, and have the psu on the desk near the Pc then you can keep the case closed
Again, no Beer or dog pee :p 
Moto
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October 10, 2011 4:53:56 PM

Motopsychojdn said:
Yes, it says it supports a host of hexcores, but as initially stated they are 125w chips, Op's Mobo only supports 95w chips
Moto


That's my point.
If all hexacores are above 95W why that statement is there? Just to say could have supported hexacores too?
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a c 103 à CPUs
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October 10, 2011 5:52:44 PM

Who knows? marketing/writeup error/misleading deliberately
Moto
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October 15, 2011 1:41:55 AM

Best answer selected by that1guy1691.
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a c 103 à CPUs
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October 15, 2011 10:32:27 AM

Thank you for B.a. man, hope you got sorted ok?
Moto
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