Display problem - HP 2165dx - 5 vertical bars made of fuzz

[shaunkrug]

Problem with my laptop - when laptop comes back from sleep or dimmed screen, these vertical bars appear. they go away as something new on the screen happens. When external monitor is used, the bars still happen. I have re-installed the intel graphics driver many times but the problem remains. No physical damage has been done. Any solutions?



Uploaded with ImageShack.us

Here is a video i uploaded of what I mean by the vertical bars, what it looks like and what it does:

http://www.youtube.com/watch?v=UUJScPPqyBI

 

[borisof007]

If it's doing it on external monitors, it's not your screen, and since you've updated your drivers, it might not be that either. It could be a dying GPU, which in a laptop, means you have to get a new one.

Not sure what you can do in terms of a solution though.

 

[shaunkrug]

Yeah that was my best guess. Im wondering if anyone else has a similar problem as me

 

[iam2thecrowe]

is it an on-board gfx chip that uses system ram? if so you might have a bad ram module. its an easy thing to swap out if you have 2 ram modules installed.

 

[NF2K]

Had the seemingly exact same issue on a customer's HP laptop today coming out of sleep/dimmed screen, different model, unfortunately I didn't take notice what model exactly. Graphics drivers were fully up to date, wondering if a driver roll-back makes any difference. If possible have you tried?

Gave the questionable advice of backup and restore which I imagine will likely initially fix the problem but may well come back later on What's the model of your laptop shaunkrug so that I can compare specs against said customer's should they return? - to see if they use the same graphics chip or something and try pinpoint the cause.

Other than this I'd personally try getting on to HP about it to see if it's a known issue, don't know firsthand how helpful or not they are... Good luck

 

[shaunkrug]

its an HP dv4-2165dx. I will try rollback and then maybe clean install it and see what that does. thanks for the help.

 

[shaunkrug]

Best answer selected by shaunkrug.

 

[Mousemonkey]

This topic has been closed by Mousemonkey