Could you please post in the Corsair forum and we'll be glad to assist you. I am going to be out of the office for 2 weeks so I do not want to leave you unattended here.
Corsair Forum: http://forum.corsair.com/forums/forumdisplay.php?f=201
Or if you prefer, you can start a support ticket in our Tech Support Express (TSX) system.
Corsair TSX: http://www.corsair.com/support/technicalsupport/default.aspx