DSL reseller DEMANDS home address!

I am siging on with dslextreme, a local dsl reseller. They demand my physical site residence address altho they already have my telephone number, drivers license, etc. Why do they need my home address? Is it for security reasons or to match the phone number? Is this a std protocol for DSL resellers? Thanks.

They need the address so they can determine how far is your house from their CO. Most Telcos limit ADSL lines to 15,000 ft from the CO

dslextreme used my tele no to check the distance to the CO.
They can ship to my mailing box just as easily. I am billed by email so they dont need to mail to me. Go figure why they demand my residence address!

I don't see the problem here. Try typing your phone number into google. You gave them your phone number so they basicly have your address unless the number is unlisted. Even then this still might work.

rigit

It's probably just something that they consider to be a normal part of the records that they maintain on each of their customers. It's their business and they can ask you for any kind of information that they want. You don't have to give it to them, but then they don't have to do business with you either.

Also, if you had problems with the DSL service they might need to send a technician out to check your wiring. I wouldn't worry about it, if they have your phone number they can use it to get your address anyway.