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Fpda_gear_wind gau

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May 3, 2011 10:15:57 PM

Hello,
I am having trouble w/FS2004. My aircraft textures grey out after the engines start. Panels stay ok, all controls work and the sound is fine. I just lose aircraft textures. I then have to ctrl-alt-del out of the sim and get either a "hungapp" message, or "fpda_gear_wind.gau" with 00001520 as the offset in the error signature box. My video card is by NVIDIA. Device Manager says I have four NVIDIA drivers installed, all the same (1.0.15.0), all dated 6-21-10. I also had a RealTek AC'97 Audio card in the list that I've disabled, using only one NVIDIA driver. Now the sim does not load. Does anyone know what is wrong?

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a b Î Nvidia
May 4, 2011 3:34:32 PM

I would suggest you download both the most current version of your video drivers, directly from nvidia.com and DriverSweeper. Then run DriverSweeper to completely remove the Nvidia drivers. Restart your system and then install the current Nvidia drivers (you should have downloaded earlier). Restart upon completion of the driver install and try FS2004 again.

If this fails, come back and we'll try something else.

Good luck!
May 4, 2011 6:54:38 PM

Will do as you advise and let you know the results.
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May 4, 2011 7:01:31 PM

I had four - count 'em, four - identical installations of the same NVIDIA audio driver, according to my device manager. I've also got a RealTek AC'97 Audio device, according to the DM. Don't know if this means anything, but thought I'd report it anyway. I'm downloading Driver Sweeper as I write this.
a b Î Nvidia
May 4, 2011 7:19:07 PM

SSI01 said:
I had four - count 'em, four - identical installations of the same NVIDIA audio driver, according to my device manager. I've also got a RealTek AC'97 Audio device, according to the DM. Don't know if this means anything, but thought I'd report it anyway. I'm downloading Driver Sweeper as I write this.

Understood. DriverSweeper can clear them all and allow you to get the right stuff in place afterward. Good luck!
May 4, 2011 10:38:54 PM

COLGeek said:
Understood. DriverSweeper can clear them all and allow you to get the right stuff in place afterward. Good luck!

May 4, 2011 10:40:40 PM

I've got Driver Sweeper going but I get a text box saying an unhandled exception has occurred; if I continue the app will ignore and attempt to continue. I've done so and I get the horizontal scroll on the top of the DS display, but no apparent action. Is DS stalled?
May 5, 2011 12:08:09 AM

OK we may be in a jam. I got rid of all NVIDIA items in the device manager. Never could get the scroll on Driver Sweeper to stop, or to let me know any sweep was completed. The lastest NVIDIA display driver (270.61) was downloaded and placed on the desktop. I then restarted the computer. My NVIDIA GeForce GT240 can not start. I tried to install the display driver. The installer runs normally until it gets to 85% at which time is stops. A box opens saying "7-Zip Internal error code 105 - NVIDIA disp driver V270.61 eng.pkg. error." The NVIDIA installer then says it could not finish installation, saying NVIDIA update/PhysX System Software/HD audio driver/nView were not installed, and the graphics driver failed. What happens now?
a b Î Nvidia
May 5, 2011 2:55:24 AM

SSI01 said:
OK we may be in a jam. I got rid of all NVIDIA items in the device manager. Never could get the scroll on Driver Sweeper to stop, or to let me know any sweep was completed. The lastest NVIDIA display driver (270.61) was downloaded and placed on the desktop. I then restarted the computer. My NVIDIA GeForce GT240 can not start. I tried to install the display driver. The installer runs normally until it gets to 85% at which time is stops. A box opens saying "7-Zip Internal error code 105 - NVIDIA disp driver V270.61 eng.pkg. error." The NVIDIA installer then says it could not finish installation, saying NVIDIA update/PhysX System Software/HD audio driver/nView were not installed, and the graphics driver failed. What happens now?

Not sure what 7-Zip is doing. It shouldn't be part of the process at all.

Try installing while in safe mode.
May 5, 2011 1:00:14 PM

COLGeek said:
Not sure what 7-Zip is doing. It shouldn't be part of the process at all.

Try installing while in safe mode.


Just finished trying that. Installation was initiated but was terminated by a msg box that read "An unhandled exception has occurred in the application. If you hit "continue" it will try to continue. If you hit "quit" it will close" (I paraphrase). Another sentence says "A specified registry key does not exist."

I then restarted the machine. I now get a RUNDLL dialog box on startup that says "Error loading E:\Windows\system32\NvCpl.dll. The specified module could not be found."
a b Î Nvidia
May 5, 2011 2:22:19 PM

OK. Try this. If you have 7-Zip installed, uninstall it temporarily.

Also, if you didn't get DriverSweeper from this URL, go here to get it:

http://download.cnet.com/Driver-Sweeper/3000-2094_4-752...

Note this info from Guru3D, "Guru3D - Driver Sweeper is very easy to use. You only have to select the drivers you want to clean.
The best way to clean drivers is to first uninstall the drivers using the official uninstallers, reboot in Safe Mode and run Guru3D - Driver Sweeper. However, rebooting and not going into Safe Mode also works, but can cause some files not to be cleaned."

Last, for now, what are the basic specs for your system?
May 5, 2011 2:58:17 PM

Thanks and will do as suggested. I will send you sys specs, however, have one question before I reboot in safe mode, install DS and eliminate the necessary files:

In the past, DS has opened and displayed a long list of materials related to NVIDIA. I have noted some items are files, and some items are in the registry. I am given a choice of which to clean. Which am I to clean - files, registry items, or both?
a b Î Nvidia
May 5, 2011 3:00:13 PM

SSI01 said:
Thanks and will do as suggested. I will send you sys specs, however, have one question before I reboot in safe mode, install DS and eliminate the necessary files:

In the past, DS has opened and displayed a long list of materials related to NVIDIA. I have noted some items are files, and some items are in the registry. I am given a choice of which to clean. Which am I to clean - files, registry items, or both?

Both.
May 5, 2011 3:47:17 PM

OK, downloaded DS from the link you sent. Put it on the desktop but DID NOT open. Restarted the machine in safe mode. Installed DS. Still got the unhandled exception box but pressed continue. This time DS came up and only NVIDIA display files in the registry were shown on the list. Made sure every one was checked to clean. DS ran for about 18 minutes, I got the horizontal scroll on top of the DS box going back and forth, but nothing indicating any progress or even any activity. I then shut the program down and restarted in normal mode so I could send this. I still got the RUNDLL box referred to earlier when I restarted.

I've also run a DXDIAG for system information. Hopefully you can use. Here it is:

------------------
System Information
------------------
Time of this report: 5/5/2011, 11:38:43
Machine name: OWNER-COMPUTER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3000+, MMX, 3DNow, ~1.8GHz
Memory: 2048MB RAM
Page File: 336MB used, 3603MB available
Windows Dir: E:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

a b Î Nvidia
May 5, 2011 4:45:06 PM

Were you able to install the current Nvidia drivers after you booted into normal mode? Right now, you are using the generic VGA driver. You may also attempt to install the drivers in Safe Mode if Normal Mode doesn't work.
May 5, 2011 5:59:29 PM

Success!! Everything installed except NVIDIA Update, which I deselected, I want to contact their website on my own.

What comes next?
a b Î Nvidia
May 5, 2011 6:00:55 PM

SSI01 said:
Success!! Everything installed except NVIDIA Update, which I deselected, I want to contact their website on my own.

What comes next?

Try FS, but only after you verify that all patches are installed. Cruise over to Microsoft Games and make sure your are current.
May 5, 2011 6:50:26 PM

I now have my computer back, and started FS. It still does the same thing it did before, greying out the textures. I have noted the sim operates smoothly even after engine start but we get the greying out after a short taxi. This time it happened while I was making a turn and viewing out the windscreen of the aircraft. I also noted there was a radio transmission from another aircraft at just about the same time, and the display jerked to a halt for only an extremely short time before resuming as it was running before - when viewed from inside the cockpit. After the jerkiness started while making the turn, when viewed from the inside, and the radio transmission came along - when you went to external view then everything went to grey.

I had to ctrl-alt-del out of the sim. I still get the "hungapp" dialog box.

Went to MS and downloaded fix 9.1 (Bridges fix). I get an "update error type 34" msg when trying to install. However, I installed this fix some time ago anyway, and as far as I know it is the only patch MS released for the sim.

I'm wondering about the sound card.
a b Î Nvidia
May 5, 2011 7:12:12 PM

What detail level and resolution are you playing/flying at? Also, what are your systems basic hardware specs (I see you are running XP SP3)?
May 5, 2011 8:02:49 PM

Hdwe specs: MS Windows XP Professional, Version 2002 SP3, AMD Athlon 64 Processor 3000+, 1.81GHz, 2.00GB RAM, Physical address extension.

Here are the sim settings:

display-
Scenery Quality-custom
Special Effects Detail-medium
Terrain Mesh Complexity-50
Terrain Texture Size-high
Terrain Detail-land only
Water Effects-high (accommodates some first-class water textures)
Dawn-Dusk Texture Blending checked
Extended Terrain Textures checked
Scenery Complexity-Dense
Autogen Density-dense
Add-On Dynamic Scenery-dense
Ground Scenery Casts Shadows checked
Sun Glare, Lens Flare both checked

weather-
Sight Distance-60 mi (lowest setting)
Cloud Draw Distance-40 mi
3-D Cloud Percentage-50
Cloud Detail-detailed
Cloud Coverage Density-medium

hardware-
Target Frame Rate-unlimited (otherwise set at 40)
Resolution-1024x768x32
Render to Texture checked
Transform & Lighting checked
Anti-Aliasing checked
Filtering-bilinear
Mip-Map Quality-4
Hardware-Rendered Lights-5
Global Max. Texture Size-high

All settings, just as they are shown above, worked perfectly until a short time ago when I was infected w/malware which has since been disposed of.
a b Î Nvidia
May 6, 2011 12:36:21 AM

How did you clean the malware?
May 6, 2011 1:04:34 AM

Something accessed my computer and sent out emails to everyone in my address book. It put an attachment on each email which was the infection. I went to a site called malwareremoval.com, made them aware of everything that had occurred - the malware infection as well as the slowdown with FS2004 - and together we rid my machine of the infection. I still have the programs we used to do that if you need a list. By the way this website was one of the places they recommended to help with the problem. Their specialty is viruses, spyware and malware removal, not maintenance or specific program troubleshooting I guess.
a b Î Nvidia
May 6, 2011 1:32:58 AM

In the future, just go to malwarebytes.org and download, install, update, and run the free version. Free and VERY effective. If that woasn't one of the tools, I suggest you get it ASAP and delete everything it finds.

When complete, I recommend a complete reinstall of FS2004. That would be my next step in the event a key FS file was corrupted during the infection.
May 6, 2011 1:25:30 PM

In fact Malwarebytes was one of the programs used to clean out the problem.

I've dreaded the uninstalling/reinstalling of FS2004 due to everything having to be placed back where it was after it was uninstalled. What exactly does an uninstall/reinstall involve?
a b Î Nvidia
May 6, 2011 3:31:52 PM

Just go into Control Panel/Programs and uninstall FS2004. Then run CCleaner to clean up your registry. Reboot and re-install FS2004. Not too bad to do. Also, your users settings may actually survive this process if I remember correctly.
May 6, 2011 10:12:13 PM

Sounds simple enough. I've got literally hundreds of add-on textures and aircraft. They're saved separately from the sim in another file on the same drive called "hangar." I just transfer them over to the sim when I would like to fly a particular one. They used to take about 35 or so minutes to load before I did that. I don't see where that's going to be a problem. I'd like to save the sounds and add-on scenery files I've got in the sim, I think I can put them on the same drive only separate from the sim, then add them back in once the remove/reinstall is done.

The problem seems to revolve around the ".exe" file. I have recently added a program that, along with a lot of random splash screens, also installs something that chooses a splash screen and then starts the sim. It's not the same .exe file that MS uses to start the sim. I recently did away with the splash screens thinking the images were using memory that might be useful elsewhere. Maybe when I got rid of them I also got rid of the new splash screen ".exe" file, or something related to it. Not sure.

I have my disks for the FS, obviously. I was wondering if I found the .exe file on the disk and reinstalled it separately back into the sim if that would resolve this problem.
a b Î Nvidia
May 7, 2011 12:27:13 AM

It might just do that. Worth a shot.
May 8, 2011 12:29:14 PM

I'm going to keep a log of attempts to correct this situation, and report what happens with each attempt as that may help pin down what's wrong.

I've tried going to a part of the world where I've never installed add-on scenery, and flying there. The greying-out continues.

I went through the scenery list and deactivated everything that I could, except for what FS would not let me deactivate. When I went back to the sim, all I got was one airfield in Britain I could fly from - and only one country was listed, which was Great Britain. I'll try that again.

Still thinking it may be a memory issue. The "Properties" tab of My Computer says I have two GB of RAM but that's the specification - what is the best way to check on how much RAM is available on the drive FS is on?
a b Î Nvidia
May 8, 2011 1:59:22 PM

Start the sim, then press ctrl-alt-del and launch the task manager. You can check levels there.
May 14, 2011 6:57:37 PM

I've gone ahead and uninstalled and reinstalled. In the process of moving gauges/panels/sounds folders from the old sim to the new one. While doing so I noted my "gauges" file had a "texture" subfolder in it. Upon checking in the textures folder I noted it had building, ground and sky textures in it. I did not put them there and am wondering how they arrived at that destination. I then opened a mirror image of the FS file and checked in the "texture" file, on a suspicion that was confirmed - I had gauges files in the texture folder where the ground/building/sky/cloud textures should have been. Again, not sure how that happened.
a b Î Nvidia
May 14, 2011 8:39:51 PM

How is the sim performing now? I would assume those files arrived where they did as a result of the install process.
May 15, 2011 12:17:35 PM

So far the default trimotor seems to be working well. I've got one import I want to try flying to see if the gauges, panel, and sound folders "took" when I moved them over. After that, I'll let you know.
May 22, 2011 12:38:52 AM

Yesterday the sim was working fine, this evening I tried to start the thing using the disk as usual. After hitting the "start" icon, I get the following dialog box: "Couldn't load language resource dll - Error file: E:\Documents and Settings\Owner\Desktop\language.dll - Error Code Ox7E (126) - Program is aborting!"
Not sure what the problem is.
a b Î Nvidia
May 22, 2011 2:35:45 AM

SSI01 said:
Yesterday the sim was working fine, this evening I tried to start the thing using the disk as usual. After hitting the "start" icon, I get the following dialog box: "Couldn't load language resource dll - Error file: E:\Documents and Settings\Owner\Desktop\language.dll - Error Code Ox7E (126) - Program is aborting!"
Not sure what the problem is.

What anti-virus program are you using? Also, have you scanned with Malwarebytes and removed all it found?
May 22, 2011 11:09:44 AM

I am using Iolo for antivirus protection. This morning I updated and ran Malwarebytes, discovered two malware infections. I quarantined and removed them. Tried starting the sim and got as far as the splash screen, when it still abruptly shuts off. I found the language dll in the FS2004 folder, it is version 9.0.0.30612 from 2003.

WinPatrol just found a change to one of my file associations, in Notepad, the file is Notepad.exe%1; a change was made to use Microsoft regedit.exe %1 instead. WinPatrol wants to know if this change is OK. That so far is the only thing out of the ordinary re: scans. I will do an E drive virus scan shortly.
a b Î Nvidia
May 22, 2011 1:55:55 PM

You have something corrupting your files (like a virus or other malware) or a defective storage device. Files just don't go missing or change otherwise (without user involvement anyway). Have you scanned your hard drives for errors lately?

Most HDD manufacturers offer diagnostic tools (like SeaTools from Seagate, as an example) that can verify the health of your drives. I suggest you check them out.
May 22, 2011 7:30:05 PM

Can do. This machine is over 4 years old, and the sim has seen almost daily use. Can you recommend any diagnostic tools you yourself would use on your machine, and where you can find them? Also, which do you considere the best?

I have Iolo System Mechanic currently providing virus protection for this machine. Do you recommend an adjunct to that program? I have seen cautions re: using Norton Antivirus if FS is on a computer.
a b Î Nvidia
May 23, 2011 11:28:39 AM

To be honest, I would dump Iolo and install Microsoft Security Essentials. It is both free and effective and puts minimal load on the system.

What make/model of hard drive (s) are you using? We can get the tools you need directly from the manufacturer.
May 23, 2011 11:45:56 PM

Thought I'd let you know I can a scan on e (main) drive and c (2TB FS drive) to fix file system errors and recover bad sectors. I wanted to try that since the MS website recommended it, and I had never done it. Maybe cleaning up the system would reorder things and put the files in proper order on the drive. I did in fact get the FS back, but we're right back where we started - i.e., aircraft textures greying out but everything else functioning fine. At least I've got it working.

Here's what I've got re: my hard drives, according to the Device Manager:

WDC WD32 00AKS-22L6A SCSI Disk Drive

WDC WD20 EADS-11R6B1 SCSI Disk Drive

I can't find the names of the drives anywhere else but thought the number/letter codes might give a clue as to manufacturer/model of hard drive.

If the drives are not identified above, and there is a place where the drives are identified by manufacturer, please let me know and I'll go there and recover them for our use.



a b Î Nvidia
May 24, 2011 12:06:16 AM

Also, might be time to think about a fresh install, from the ground up, of your operating system. Just a suggestion.
May 24, 2011 2:34:50 AM

-Ditched Iolo

-Downloaded the Microsoft scan tool and am running it now.

-Visited the Western Digital site and downloaded the necessary tool. As soon as the MS tool is through running will put the WD tool through its paces and report results.
May 24, 2011 11:10:57 AM

I've done a QuickScan on both drives with the WD technology, took about 2 mins for each. E drive seems to have maxed out some of the values, I can give them to you if you like - one that stuck out was HDA Temperature, worst is 99 and I'm at 110 - does that mean I should be picking up a can of compressed air for a cleanout?
a b Î Nvidia
May 24, 2011 11:43:41 AM

Cleaning and verification of good airflow is always a good thing to do. Are any of your SMART values highlighted as critical?
May 24, 2011 2:10:45 PM

There's a green check by everything on the report, for both drives. If it's at or above "worst," I've listed it. First no. is "value," second no. is "worst." Here it is:

E Drive
Power On Hours count 93 93
Drive Power Cycle count 100 100
Emergency Retract count 200 200
Load/Unload count 200 200
HDA Temperature 109 99
Relocation Event Count 200 200
Current Pending Sector Count 200 200
Offline Uncorrectable Sector Count 200 200
UltraDMA CRC Error rate 200 200
MultiZone error rate 200 200

C Drive
Raw Read Error Rate 200 200
Spin-Up time 153 144
Start-Stop Count 100 100
Re-Allocated Sector Count 200 200
Seek Error Rate 200 200
Power on Hours Count 90 90
Spin Retry count 100 100
Drive Power Cycle count 100 100
Emergency Retract count 200 200
Load/Unload count 171 171
HDA Temperature 117 103
Relocation Event count 200 200
Current Pending Sector count 200 200
Offline Uncorrectable Sector Count 200 200
UltraDMA CRC Error rate 200 200
MultiZone error rate 200 200







a b Î Nvidia
May 24, 2011 2:30:24 PM

Looks like your HDDs are healthy. That is a good thing.

My concern now is software (of the malicious variety) as it seems you have some data corruption going on. Programs like Malwarebytes and HiJack This can be used to verify no little nasties are running in the background. If any are found, they should be removed.

You are also using XP. XP is becoming quite dated and it might be time to consider moving up to Win 7 and a nice fresh install to build from.

BTW, are you in the US?
May 24, 2011 3:15:36 PM

Good to hear in your estimation the HDDs look good.

I am running Malwarebytes in the background, also WinPatrol. I haven't heard of HijackThis, but am willing to give it a try as long as it doesn't conflict with anything else.

Is SP3 the last update for XP?

Let me run Malwarebytes and see what it says. I'll let you know what it comes back with.

I just tried the sim - It opens properly with absolutely outstanding external textures (internal too - i.e., inst panel, plus views from inside the aircraft looking out). External panning is quick and precise. Zooming in and out is very good, again quick but precise. All ground scenery around the airport is detailed, not blurred, and nothing is missing. The moment an engine is started, views from inside the aircraft show a grey exterior. External views show a grey external aircraft texture. All scenery is still very good. There is invisible disruption to the aircraft external texture, seems like something that can't be seen swirling over the wings, blocking portions of the grey texture and showing the tarmac beneath, at least momentarily - this is start-up smoke from special effects, which the machine is producing the effect for, but not the visuals. Also, frames-per-second drop way down after the engine is running. Panning then gets just a little jerky, as does zoom (caused by lowered fps, I guess).

This is beginning to sound like a direct conflict between the sim's visual requirements, and its audio requirements. In the past I tried lowering the quality of the sim's sound, thinking lessening a demand on the sound hardware might lessen demand on processing power. This has produced no effects.

I'm wondering if more RAM is the answer to this problem. Should I consider going from two GB to four?

And, yes, I am in the states.
May 24, 2011 3:23:23 PM

I forgot to add that just as an experiment I went into the cockpit, set up all the switches, fuel, throttle controls, etc just as they should be for startup, taxi and takeoff - then went to outside view and used the keyboard controls to start the engines. There was no change to external textures, they remained outstanding (although there was that mystery swirling again, over the textures, and they blanked out for a few seconds until the smoke effect stopped). FPS dropped after the engines were started and taxi, panning were both jerky. I was able to take off, climb and set autopilot to hold altitude and wings level. As a further experiment I went into the cockpit for a quick look around, then went back to external view. I was greeted by a grey texture, and panning and aircraft movement in relation to ground objects and nearby clouds was jerky. Sounding like a lack of memory to you? What do you think?
a b Î Nvidia
May 24, 2011 5:03:26 PM

SSI01 said:
I forgot to add that just as an experiment I went into the cockpit, set up all the switches, fuel, throttle controls, etc just as they should be for startup, taxi and takeoff - then went to outside view and used the keyboard controls to start the engines. There was no change to external textures, they remained outstanding (although there was that mystery swirling again, over the textures, and they blanked out for a few seconds until the smoke effect stopped). FPS dropped after the engines were started and taxi, panning were both jerky. I was able to take off, climb and set autopilot to hold altitude and wings level. As a further experiment I went into the cockpit for a quick look around, then went back to external view. I was greeted by a grey texture, and panning and aircraft movement in relation to ground objects and nearby clouds was jerky. Sounding like a lack of memory to you? What do you think?

I think you have a couple "processing things" going on. The increased motion is affecting you FPS and the processing required for that movement is causing some of your issues. Also, 2GB is a slight issue (given the settings) and is your single core processor and XP. BTW, SP3 is the latest major version (with tons of updates since it came out a couple of years ago.).

Sending you a Private Message now.
a b Î Nvidia
May 24, 2011 5:19:51 PM

SSI01 said:
I forgot to add that just as an experiment I went into the cockpit, set up all the switches, fuel, throttle controls, etc just as they should be for startup, taxi and takeoff - then went to outside view and used the keyboard controls to start the engines. There was no change to external textures, they remained outstanding (although there was that mystery swirling again, over the textures, and they blanked out for a few seconds until the smoke effect stopped). FPS dropped after the engines were started and taxi, panning were both jerky. I was able to take off, climb and set autopilot to hold altitude and wings level. As a further experiment I went into the cockpit for a quick look around, then went back to external view. I was greeted by a grey texture, and panning and aircraft movement in relation to ground objects and nearby clouds was jerky. Sounding like a lack of memory to you? What do you think?

Also, what make/model of video card are you using?
!