I am guiding a friend on how to build a system over skype. He lives far away so i cant go there myself to do it for him.
system specs are as follows:
6770 radeon: http://www.newegg.com/Product/Product.aspx?item=N82E16814102940
KHX 8GB 1600 ram: http://www.newegg.com/Product/Product.aspx?item=N82E16820104173
case: http://www.newegg.com/Product/Product.aspx?item=N82E16811148001
HD: http://www.newegg.com/Product/Product.aspx?item=N82E16822136767
CPU AMD black 1100t: http://www.newegg.com/Product/Product.aspx?item=N82E16819103913
MB MSI GD65: http://www.newegg.com/Product/Product.aspx?Item=N82E16813130604
He assembled the system and it booted properly with all stock bios settings as far as timings, voltage, and multipliers are concerned. i had him change basic boot order and disable his serial ports. We installed windows 7 ultimate and the system was working, i used team viewer to install all his drivers. upon myself installing all his amd chipset he got a bluescreen. I ended up sending him a iso of my windows 7 disk (he borrowed his disk from a friend) and reinstalled from that. windows installed properly, all drivers loaded, the system was running and he was playing WoW.
The system started to shut down both with and with out bluescreen randomly. I had him buy a new power supply as he was using an old one. the new PSU did not work (corsair from BB). This lead to his system not turning on or taking a long time to make it through post. He RMA'd his MB after it would no longer boot (i suspected ESD). The system now boots. Memtest passes for both sticks of ram, the ram will not enter dual channel mode. The system will not load windows, it restarts during startup. I had to have him manually set the ram timings, voltage, and speed in order to make it run at 1600 and to pass mem test. stock MB settings were giving it 1.3V, 9-11-11-28 timings.
When he had installed his new MB yesterday the system would not boot with the sata drives pluged in at first. after putsing in the bios we got them to boot. somthing seems very random about the errors he is getting.
My next step is to load him into a rescue cd and run prime to test his CPU. I currently assume its a under volting issue to the NB or CPU. has anyone else had this type of issue with there AMD comp? any thoughts will be apreacheated.
system specs are as follows:
6770 radeon: http://www.newegg.com/Product/Product.aspx?item=N82E16814102940
KHX 8GB 1600 ram: http://www.newegg.com/Product/Product.aspx?item=N82E16820104173
case: http://www.newegg.com/Product/Product.aspx?item=N82E16811148001
HD: http://www.newegg.com/Product/Product.aspx?item=N82E16822136767
CPU AMD black 1100t: http://www.newegg.com/Product/Product.aspx?item=N82E16819103913
MB MSI GD65: http://www.newegg.com/Product/Product.aspx?Item=N82E16813130604
He assembled the system and it booted properly with all stock bios settings as far as timings, voltage, and multipliers are concerned. i had him change basic boot order and disable his serial ports. We installed windows 7 ultimate and the system was working, i used team viewer to install all his drivers. upon myself installing all his amd chipset he got a bluescreen. I ended up sending him a iso of my windows 7 disk (he borrowed his disk from a friend) and reinstalled from that. windows installed properly, all drivers loaded, the system was running and he was playing WoW.
The system started to shut down both with and with out bluescreen randomly. I had him buy a new power supply as he was using an old one. the new PSU did not work (corsair from BB). This lead to his system not turning on or taking a long time to make it through post. He RMA'd his MB after it would no longer boot (i suspected ESD). The system now boots. Memtest passes for both sticks of ram, the ram will not enter dual channel mode. The system will not load windows, it restarts during startup. I had to have him manually set the ram timings, voltage, and speed in order to make it run at 1600 and to pass mem test. stock MB settings were giving it 1.3V, 9-11-11-28 timings.
When he had installed his new MB yesterday the system would not boot with the sata drives pluged in at first. after putsing in the bios we got them to boot. somthing seems very random about the errors he is getting.
My next step is to load him into a rescue cd and run prime to test his CPU. I currently assume its a under volting issue to the NB or CPU. has anyone else had this type of issue with there AMD comp? any thoughts will be apreacheated.