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NEED HELP ASAP

Tags:
  • Graphics Cards
  • Boot
  • Graphics
Last response: in Graphics & Displays
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May 9, 2011 1:41:38 PM

During a game last night my computer froze and restarted. Now i get colored vertical lines across the screen and cannot boot up into windows because I get the blue screen and then reboot. I can boot into safe mode and copy all my files though.

If i backup all my files and re-install w7 will it help my problem?

More about : asap

a c 188 U Graphics card
May 9, 2011 1:51:13 PM

Probably not, these image defects tend to point to a few things, bad video card, bad cable, and bad monitor. If the images are random each time you restart, it's probaly the video card or cable. Test the card in another PC, try another cable before re-installing Windows.
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a c 217 U Graphics card
May 9, 2011 2:10:22 PM

Is your card the HD 3870 listed in your profile?
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May 9, 2011 10:05:40 PM

Yes its a 3870.
The colored line pattern is the same everytime i try to boot up.
Right before this happened windows said something happened with the AMD driver and then it restarted the system.

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a b U Graphics card
May 9, 2011 10:24:23 PM

Can you boot in safe mode?

EDIT: If you get BSODs, it looks like your card is dying.
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May 9, 2011 10:35:26 PM

Yes im in safe mode atm backing up my files and getting ready to re-install w7.
What are BSOD's
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a b U Graphics card
May 9, 2011 10:44:49 PM

crazy359 said:
Yes im in safe mode atm backing up my files and getting ready to re-install w7.
What are BSOD's

BSOD means blue screen of death. You said that you had blue screen in your original post, didn't you?
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a c 217 U Graphics card
May 9, 2011 11:42:11 PM

yyk71200 said:
BSOD means blue screen of death. You said that you had blue screen in your original post, didn't you?


I think he's getting the error that happens when the VRM/VRAM/GPU overheats. It could very well be going bad, or maybe you need to go crazy with a compressed air can. Especially in the heatsink area of the GPU.
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a c 188 U Graphics card
May 10, 2011 3:06:19 PM

crazy359 said:
Yes im in safe mode atm backing up my files and getting ready to re-install w7.
What are BSOD's


Read the first post, test the card in another system before you do anything. Image defects are almost always caused by faulty hard-ware. Card, cable, etc..
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May 11, 2011 12:51:21 AM

I have re-installed windows 7 and it fixed the problem completely. I have insalled the new video drivers and the next day the same thing happens. I going to try to reisntall again and let windows 7 install the needed driver.
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a c 188 U Graphics card
May 11, 2011 1:46:35 PM

crazy359 said:
I have re-installed windows 7 and it fixed the problem completely. I have insalled the new video drivers and the next day the same thing happens. I going to try to reisntall again and let windows 7 install the needed driver.


Default Windows drivers don't run enough of the card's features to cause issues due to heat or failing chips, which is why the issue came back. Win 7 new setup did not fix the issue, it just masked it behind generic drivers.

Many cards I looked at with issues ran just fine in Safe Mode or VGA drivers, soon as you start using them for 3D work, they crash.
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May 12, 2011 12:50:26 AM

I am now in Windows XP setup and i still have black and colored lines randomly all over the screen.
What do i do? ):
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a c 188 U Graphics card
May 12, 2011 2:45:18 PM

crazy359 said:
I am now in Windows XP setup and i still have black and colored lines randomly all over the screen.
What do i do? ):


For the 4th time, the card is probably bad, try it in another system to make sure.
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May 13, 2011 9:59:39 PM

I tried it with another monitor and same thing ):
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a b U Graphics card
May 13, 2011 11:06:28 PM

Hmm, try older older drivers and cleaning you PC.
Most likely the card is dying. :( 
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a c 188 U Graphics card
May 16, 2011 2:33:29 PM

crazy359 said:
I tried it with another monitor and same thing ):


You
Need
To
Try
The
Card
In
Another
Computer

If that also has the same issue, the card is bad. Make sure you run the full drivers and test it with a decent 3D app, not just default VGA drivers or Safe Mode.

You posts remind me of what my kids like to do "Dad, the door is stuck" "Turn the handle" "Dad, I tried to run fast at the door but it did not open" "Turn the handle" "Dad, I tried going outside, then inside, but the door won't open" "Turn the handle".
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May 26, 2011 3:36:28 PM

Yea I put the 3870 into another setup and same thing so its obviously the GPU's problem. I am getting a 9800GTX + as a replacement.
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