Cant ping snap server xp

I can't map my Snap 1100 drive on Windows XP. Assistant software sees the drive, however if I try to map it; I get the error "the network path was not found". This worked find in Windows 98 but since I upgraded to XP I cannot get access to my Snap drive. Please let me know if you are able to get this to work. Thanks.
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More about cant ping snap server
  1. Make sure that both are on the same domain.
  2. From your post title, you can't even ping it or you can't map the drive? Have you actually tried to ping the IP and got no reply?
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