Ecs a790gxm-ad3 freeze
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- Elitegroup
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ECS
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Motherboards
Last response: in Motherboards
fmete
July 24, 2012 7:01:25 PM
I have an ECS board (a790gxm-ad3), i have problem with randomly freeze. i changed my graphic card (now i use gt440) and rams but my problem still go on. sometimes it looks like fix but about 2-3 weeks later again. I use Ubuntu 12.04 64 bit linux; i had same problem other linux distro.
When my system freeze, i restart my pc but it couldnt open (monitor led blinking, and monitor get into power save mode), sometimes it open but this time system power led blinking. Sometimes pc normally open but it doen't boot and it show boot error (like insert bootable media)
Cpu: amd phenom II x2
Ram: kingston dd3 2gb 1333 mhz
hdd: wd 500gb
graphic: nvidia gt440, winfast
When my system freeze, i restart my pc but it couldnt open (monitor led blinking, and monitor get into power save mode), sometimes it open but this time system power led blinking. Sometimes pc normally open but it doen't boot and it show boot error (like insert bootable media)
Cpu: amd phenom II x2
Ram: kingston dd3 2gb 1333 mhz
hdd: wd 500gb
graphic: nvidia gt440, winfast
More about : ecs a790gxm ad3 freeze
Since you change the memories and video card already, please try to use the following hard drive testing tool to test your hard drive:
http://support.wdc.com/product/download.asp?groupid=606...
It is possible caused by the hard drive.
http://support.wdc.com/product/download.asp?groupid=606...
It is possible caused by the hard drive.
fmete
July 25, 2012 2:05:55 PM
yesterday, i cleaned my cpu and power supply heatsink and fans. i had not got thermal jel so i use toothpaste. as a result my system tempature decrease about 5~10 C. After my PC boot and open normally. Up till now, it hasnt freezed and hasnt restarted.
CPU tempature (on system free): 65~C
system temp. (on system free): 45~50C
are this values normal?
today i wil try your suggestions, hard drive test.
Meanwhile, thanks for your quick answer
CPU tempature (on system free): 65~C
system temp. (on system free): 45~50C
are this values normal?
today i wil try your suggestions, hard drive test.
Meanwhile, thanks for your quick answer
Related resources
- AMD FX 8-Core CPU Support on ECS A790GXM-AD3 - Forum
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CPU temperature below 70C should be OK. However, toothpaste is not a good substitution of thermal paste for the heatsink. You had better to get the thermal paste for your heatsink. Normally, the temperature of CPU will go higher if the system is heavy loading. If the temperature of CPU is ove 70C, it may cause the system freeze, reboot or shut down.
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fmete
July 26, 2012 8:41:11 PM
my problem still continue in spite of CPU temperature below 70C. i tested harddisk with wd Data Lifeguard Diagnostic(result: test complate without errors). Where is problem? there are two possibility CPU or mainboard. Meanwhile, when i restart pc after freeze, bios speaker dont beep.
Today i get this error message after restart:
unaligned pointer 0Xdffa3c35c
aborted press any key to exit
Today i get this error message after restart:
unaligned pointer 0Xdffa3c35c
aborted press any key to exit
Please check the BIOS version on your current motherboard. The below link is the latest BIOS you can download:
http://www.ecsusa.com/ECSWebSite/Product/Product_Detail...
If you need help on BIOS update, please kindly contact ECS Technical Support Department.
510-226-7333 Option 6
Monday - Friday
9:00 a.m. - 6:00 p.m. Pacific Time
http://www.ecsusa.com/ECSWebSite/Product/Product_Detail...
If you need help on BIOS update, please kindly contact ECS Technical Support Department.
510-226-7333 Option 6
Monday - Friday
9:00 a.m. - 6:00 p.m. Pacific Time
fmete
July 27, 2012 12:54:19 AM
fmete
July 28, 2012 1:09:20 AM
now, i'm writing from win7. there isn't problem yet. updates are downloading, after setup driver and updates, i will force my system (cpu, gpu, hdd, memory..) and i write results. If problems go on, i write this forum.
I am from Turkey, how can i contact with ECS Technical Support Department? Phone? Is it free from my country?
I am from Turkey, how can i contact with ECS Technical Support Department? Phone? Is it free from my country?
Please go to the following link to fill out the technical support form:
http://www.ecs.com.tw/ECSWebSite/Support/Technical_Supp...
One of our technical support engineers will contact you shortly.
http://www.ecs.com.tw/ECSWebSite/Support/Technical_Supp...
One of our technical support engineers will contact you shortly.
fmete
July 31, 2012 9:23:08 AM
Today, about 3 days later from install, My pc freeze when i use windows 7. My problem is based on hardware. Problem details;
if it's need, i can send dump file.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1055
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80048038F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\073112-20014-01.dmp
C:\Users\feslegen\AppData\Local\Temp\WER-54272-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
if it's need, i can send dump file.
fmete
July 31, 2012 6:23:20 PM
fmete
August 1, 2012 1:00:07 AM
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