Hello,
My roommates and I have been having some internet troubles lately and before I contact Comcast to have them come out and check it out. I want to do everything in my power to try to fix it. Myself and another roommates use a line connection to the computers whereas the other two roommates depend on the wireless. I'm not sure if the problem may be with my roommates torrenting during the day.
When I run tests on http://www.pingtest.net/ and http://speedtest.pavlovmedia.net/ I can get up to 20 Mbps Down and 10 Up on occasion. On the other end of the spectrum we can have absolutely horrible download and upload speeds and webpages will timeout. We also will have packet loss on occasion, accompanied with terrible latency (300+)
I have used the TCP optimizer from http://www.speedguide.net/downloads.php on mine and my roommates computers. I feel like it has sped up the internet when it is during an uptime, but has not helped in the long run.
Our router is my roommates netgear wnr2000 and the modem is a motorola surfboard sb5101u rented from Comcast.
Today when the internet slowed down I disconnected my computer from the router and connected directly to the modem and it seemed to fix the problem. I'm not sure if the router or computer settings can be changed to decrease the latency. Also, if I can change my roommates utorrent programs' settings to not "hog" so much internet that might also help.
Any help is appreciated, and if more information is needed, I am more than willing to do so.
Edit: Also, if I posted in the wrong section I apologize I wasn't sure where to post so I figured general discussion.
My roommates and I have been having some internet troubles lately and before I contact Comcast to have them come out and check it out. I want to do everything in my power to try to fix it. Myself and another roommates use a line connection to the computers whereas the other two roommates depend on the wireless. I'm not sure if the problem may be with my roommates torrenting during the day.
When I run tests on http://www.pingtest.net/ and http://speedtest.pavlovmedia.net/ I can get up to 20 Mbps Down and 10 Up on occasion. On the other end of the spectrum we can have absolutely horrible download and upload speeds and webpages will timeout. We also will have packet loss on occasion, accompanied with terrible latency (300+)
I have used the TCP optimizer from http://www.speedguide.net/downloads.php on mine and my roommates computers. I feel like it has sped up the internet when it is during an uptime, but has not helped in the long run.
Our router is my roommates netgear wnr2000 and the modem is a motorola surfboard sb5101u rented from Comcast.
Today when the internet slowed down I disconnected my computer from the router and connected directly to the modem and it seemed to fix the problem. I'm not sure if the router or computer settings can be changed to decrease the latency. Also, if I can change my roommates utorrent programs' settings to not "hog" so much internet that might also help.
Any help is appreciated, and if more information is needed, I am more than willing to do so.
Edit: Also, if I posted in the wrong section I apologize I wasn't sure where to post so I figured general discussion.