Windows Blue Screen HELP

I just got this computer

Case: Apevia X-Dreamer 3 Mid-Tower Gaming Case w/ Side-Panel Window & Temperature Display [+6] (Black Color with Red Ring & Red LED Fan)
CPU: Intel® Core™ i7-2600K 3.40 GHz 8M Intel Smart Cache LGA1155 (All Venom OC Certified) [+110]
Cooling Fan: EVGA Superclock CPU Gaming Cooler Fan [+13]
Motherboard: [CrossFireX/SLI] GigaByte GA-Z68A-D3H-B3 Intel Z68 Chipset DDR3 ATX MB w/ Lucid Virtu + Intel Smart Response Technology & 7.1 Dolby Home Theater Audio, GbLAN, USB3.0, 2x SATA-III RAID, 2 Gen2 PCIe, 3 PCIe X1 & 2 PCI (All Venom OC Certified) [+23]
Memory: 8GB (2GBx4) DDR3/1600MHz Dual Channel Memory Module [+54] (Corsair XMS Gaming Memory with Heatsink Spreader)
Video Card: NVIDIA GeForce GTX 580 1.5GB 16X PCIe Video Card [+460] (EVGA Superclocked)
Power Supply Upgrade: 850 Watts - Raidmax RX-850AE 80 Plus Gold Power Supply [+95]
Hard Drive: 1TB SATA-III 6.0Gb/s 32MB Cache 7200RPM HDD [+23] (Single Hard Drive)
Optical Drive: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
Network: Killer Xeno Pro Gigabit High Speed Online Gaming PCI Network Interface Card

and it blue screens whenever I try to play online video games, heres the picture, PLEASE HELP

This happened before and was fixed by unplugging the portable harddrive, now its back...
15 answers Last reply
More about windows blue screen help
  1. It's usualy a driver related problem /not allways but usualy/. And if it happens when you try to play online games i suppose your firewall may be unable to keep up with the traffic, and because it's suposed to filter all network traffic to secure it it is blacking out.
    So... check your firewall. Report what firewall do you use. Switch it off temporarily for test purposes /and better switch off the resident driver from the network settings/ and see what happens.
  2. I use windows firewall as it is a new computer, how do I switch off the resident driver? Disabling the firewall did not work :fou:
  3. Then it shouldn't be the firewall. Windows firewall actualy do not have such driver /I am not even sure if it realy does something at all :)/.
    Can you test using your onboard network connection?
  4. Im on it right now,how else would I test it?
  5. I assumed this "Killer Xeno Pro Gigabit High Speed Online Gaming PCI Network Interface Card" is a discrete network card.
    Then you should go to BIOS and switch off ACPI and test it that way. And also another question - did you try to load your system with something graphics intensive but offline - like a SP mode game?
    Or better run a furmark test - just to render out problems with graphics system /and pretty much with other hardware like memory too/.
  6. offline gameplay works and I dont know how to switch of ACPI
  7. OK, after all - are you using your onboard network or this EVGA Killer Kseno whatever network card, which is a discrete card, or both of them and is it crashing with both?
    ACPI is switched in the BIOS - don't you have a user manual for our mobo? You may download it from your mobo manufacturer's site.
    Also check the site for new network drivers and possibly for new BIOS.
    Not bad idea is to check for new drivers for this EVGA network card too.
  8. Download your version of Windbg (32 or 64 bit) from here:

    Then use the symbol path from here:

    open the crash dump in windbg and use !analyze -v to analyze the dump in verbose mode, and badda bing, the faulting module will be listed.
  9. @pepe it happens when using both network adapters
  10. Also I can play online steam games with one 2gb of ram in instead of all 4 2GBS of ram...this is annoying...
  11. If your computer is working well with just one of your RAM sticks but not with all of them, then your problem is most likely in memory. Run memtest86 to see where exactly in your RAM is the problem. It pretty well may mimic an IRQ error. And it's most likely just one of your 4 modules, just need to figure which one.
    Also /as chosenlast mentioned/ you may check your crash dump.
  12. What ram do you have because if you have ram that is not rated at 1.5v or lower it will also cause this problem and/or eventually fry your memory controller on your mobo. This is the case with all of the new Sandy Bridge platform chipsets. Just a thought
  13. I had the same problem with my last build. It was ram with out a doubt. You can always try reinstalling your mobo drivers though. ALL OF THEM!
  14. Its only online games on steam which confuses me the most...
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