Laptop no longer displaying Max Resolution

[jacobiwj]

Hello,

I have an older Dell D420 laptop (work computer) connected to a PLANAR PE 2010 monitor. I've been using the original cables since I've had the monitor (a little over 2 years) and was able to maintain a resolution of 1400x1050. I started up my laptop this morning & it's stuck at 1024x768. There is no option beyond this resolution. I uninstalled my drivers, installed the latest, rebooted, unplugged cables, tried different cables, etc. No luck. Any assistance would be greatly appreciated!

Here's some info on the laptop/ vid card / display.

Intel(R) Graphics Media Accelerator Driver for Mobile Report


Report Date: 06/01/2011
Report Time[hr:mm:ss]: 08:38:20
Driver Version: 6.14.10.4926
Operating System: Windows XP* Professional, Service Pack 3 (5.1.2600)
Default Language: English
DirectX* Version: 9.0
Physical Memory: 2038 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 224 MB
Graphics Memory in Use: 9 MB
Processor: x86 family 6 Model 14 Stepping 12
Processor Speed: 1196 MHZ
Vendor ID: 8086
Device ID: 27A2
Device Revision: 03


* Accelerator Information *

Accelerator in Use: Mobile Intel(R) 945 Express Chipset Family
Video BIOS: 1264
Current Graphics Mode: 1024 by 768 True Color (60 Hz)



* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1


* Notebook *

Monitor Name: Plug and Play Monitor
Display Type: Digital
Gamma Value: 2.20
DDC2 Protocol: Supported
Maximum Image Size: Horizontal: Not Available
Vertical: Not Available
Monitor Supported Modes:
1280 by 800 (60 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Not Supported


* SDVO Encoder Report *

** Encoder 1 **
Vendor ID: Silicon Image
Device ID: 170
Device Revision: 3
Major Version: 1
Minor Version: 1

As far as I can tell, there are no drivers for my particular monitor from the OEM.

Thanks!

 

[Griffolion]

If there is a way to unlock all resolutions and not just the ones your laptop/monitor is capable of, see if that can be done and set it to what it was before and see what happens.

Try using another monitor, regardless of resolution and see what happens.

 

[jacobiwj]

I changed out the monitor with another one and my laptop was able to pick up the 1400x1050. I think my monitor is kaputt.

Thanks!

 

[jacobiwj]

Best answer selected by jacobiwj.

 

[Maziar]

This topic has been closed by Maziar