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New PC can't open certain web pages.

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  • New Build
  • Systems
Last response: in Systems
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August 6, 2011 3:25:11 PM

Hey there.

So, I buy new components to build a PC and build it, no problems what so ever. Until I happen to try and open Amazon.co.uk... Nothing happens, I check a few more websites and the majority are fine, but some have the same issue.

I've at least narrowed it down to the computer being the problem and not the router as two smartphones connected to the network and a laptop, all connected to wireless, have no internet trouble and are able to open any websites.

Just in case... Here are the systems specs.
Windows XP Professional SP3
Gigabyte-990XA-UD3 Motherboard
Phenom II 955 Black Edition
GTX570
2x2GB OCZ DDR3 1333mhz
XFX Pro 850w

I already performed a virus scan and reset the router to factory settings. In the command window I can ping to most of the websites I can't open, for example Gamespot, but can't open them on this one machine. The error in Firefox is 'The connection has timed out' and in IE it's 'Internet Explorer cannot display the webpage'.

I have posted about my problem on another forum and they advised me to perform a fresh installation of my Operating System. I had simply "transplanted" my old HDD from the previous machine into the new one. I re-installed XP however the problem persisted.

Not only is the problem still here but, after installing the OS I started to download all the regular drivers and programs, I got round to downloading Steam and it wont do the initial update. Not even showing a percentage or beginning of a bar. I open it and it does nothing. Skype keeps losing connection and I couldn't access Nvidia's driver page, these things I could do and would work before, but after reinstalling XP no longer work. So the issue seemed to get worse.

Your help will be greatly appreciated.

EDIT: Also, Microsoft.com was one of the sites I couldn't access and so I can't directly download Windows updates or activate windows.

More about : open web pages

August 6, 2011 3:38:14 PM

Western Digital Caviar Black WD1001FALS 1TB
August 6, 2011 3:54:46 PM

Cheers.

In the XP install I did format my HDD.
Related resources
August 6, 2011 4:24:40 PM

Firefox and IE.
August 6, 2011 4:33:09 PM

Dont have any at the moment after installing XP last night. I did before, but removed it to see if it was the problem. I also disabled widows firewall and put my router into DMZ mode incase it was ports.
August 6, 2011 5:24:18 PM

The windows firewall? It's off. But has exceptions for steam, skype and any other programs when it's on.
Anonymous
August 6, 2011 11:30:07 PM

Check your hosts file, and change your DNS to the google DNS which is: 8.8.8.8 and 8.8.4.4.
August 6, 2011 11:38:24 PM

Thanks altay.

Changed the DNS to 8.8.8.8 and 8.8.4.4. Didn't have any effect. What exacty should I be looking for in hosts?

This is what's in it anyway.

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
Anonymous
August 6, 2011 11:49:29 PM

thorno said:
Thanks altay.

Changed the DNS to 8.8.8.8 and 8.8.4.4. Didn't have any effect. What exacty should I be looking for in hosts?


# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost


Hosts looks normal, And the DNS is a google dns, make sure you set it up right because that helped me solve my problem....
Anonymous
August 6, 2011 11:52:43 PM

also try to disable anti-virus completely and is your windows copy legit or not?
August 6, 2011 11:58:02 PM

I haven't installed any yet and yes 100% legit.

Tested my DNS settings and it's using Google's.
Anonymous
August 7, 2011 12:14:55 AM

then just wait.... It's something that i canot explain or the average pc joe either.... I hate a few websites not working for like 1-3 days then one day i woke up and it worked :D  and if you need the websites really badly then use a vpn/vps/proxy for now
August 7, 2011 12:19:41 AM

Its been like it for a week. Since I built the PC. Only yesterday did I resort to re-installing windows.
Anonymous
August 7, 2011 12:40:08 PM

Then it's your ISP Thorno...
August 7, 2011 3:15:32 PM

When you reset your router, did you leave it off for a while? Have you unplugged your modem (if you have one) for a while?

Other possible causes:
Make sure you have java installed an updated.
Make sure javascript is on and working.
Could be a DNS problem. (e.g. cache not working properly)
Could be an incorrect MTU setting (in either computer or router).
Might need to repair winsock.
I'm sure there are other things that could cause it.

Have you tried connecting through an anonymizer website? If it work problem is most likely your connection to the website. If it doesn't work problem is most likely something on your computer making the pages not load properly.
!