When you use the restore cd for a toshibawith windows 7 do you need a separate w

[pdkees]

I have a Toshiba Satellite L3052D that is infected with viruses. I got the restore cd's from Toshiba, but I don't know if I need a separate Windows 7 cd also to get it back to the way it was when I bought it.

 

[blacksci]

surprised they didnt have a copy on the hd like my g.f. toshiba sattelite does. Pretty nice, hit a 2 key combo and you enter right into it, no cd required, no numbers to enter, pretty slick.

 

[hang-the-9]

The restore set from Toshiba will have the operating system, drivers and any pre-installed software on them. You'd use the code that should be on your laptop to activate it. Keep in mind that running a system restore this way will wipe out all of your files / favorites / etc... off the laptop.

 

[nikorr]

I have a Toshiba Satellite L3052D that is infected with viruses. I got the restore cd's from Toshiba, but I don't know if I need a separate Windows 7 cd also to get it back to the way it was when I bought it.

Just like hang-the-9 said, so don't forget to save your data first!

 

[pdkees]

surprised they didnt have a copy on the hd like my g.f. toshiba sattelite does. Pretty nice, hit a 2 key combo and you enter right into it, no cd required, no numbers to enter, pretty slick.

I could try it if I knew which two keys to use, however, this is the second time this laptop has been infected. The first time I paid someone to clean it up for me and that is how I obtained the restore cd's. So, I'm thinking if there was an easier fix, the guy wouldn't have needed the restore cd's.

 

[hang-the-9]

Why are you restoring the whole thing because of viruses? There is a guide on these forums for removing viruses/spyware. Are you using an anti-virus program and watching what you click OK to?

 

[pdkees]

Why are you restoring the whole thing because of viruses? There is a guide on these forums for removing viruses/spyware. Are you using an anti-virus program and watching what you click OK to?

The laptop belonged to my 15 year old daughter and I got her a new one for Christmas. I am going to keep this one for myself. She downloaded something called Stopzilla that I can't get off there and a bunch of other stuff. I just thought it would be best to wipe it clean and start fresh. I'm no computer whiz, I do OK though. I am certainly open to an easier solution

 

[hang-the-9]

This is the guide I'm talking about http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware

If you don't care about what is on the drive, feel free to wipe it with the restore disks of course.

Now your kid will think every time she gets a virus, it means a new laptop!

 

[JDFan]

surprised they didnt have a copy on the hd like my g.f. toshiba sattelite does. Pretty nice, hit a 2 key combo and you enter right into it, no cd required, no numbers to enter, pretty slick.

Main problem with that though is when the HDD fails or has problems -- It usually also effects that hidden partition of the same physical HDD that the restore files are on -- SO having the restore files on the same HDD that has failed is not the smartest thing to rely on and you might want to use the included method to actually create a set of restore disks to use when enivitably somewhere down the line the HDD fails and you can not access the restore partition on that same HDD !

 

[blacksci]

Well hdd failure isnt really a issue on a laptop to begin with, generally your not read/ writing near as much as a desktop does. And if worse comes to worse send off to the manufacturer to get some recovery cd's. And i dont have a problem with hdd failures, ive only lost 2 in the last 12 yrs, and both of those were ide- so no real loss.

 

[hang-the-9]

Well hdd failure isnt really a issue on a laptop to begin with, generally your not read/ writing near as much as a desktop does. And if worse comes to worse send off to the manufacturer to get some recovery cd's. And i dont have a problem with hdd failures, ive only lost 2 in the last 12 yrs, and both of those were ide- so no real loss.

Drive failure in a laptop is more of a risk than in desktops, they get moved a lot more and often while the drive is spinning, causing hardware failures. If someone just sat the laptop in one spot, or never moved it while it was running, then the failure rate would be about the same. Even then, the smaller laptop hard-drives are more of a risk to heat and shock.

If someone had a laptop and a desktop, and used the desktop mainly and a laptop every so often, then you can say that the laptop drive is less likely to fail. With situations where a laptop is used regularly, the drive is more likely to fail than in a desktop. This is why there are so many issues with USB drives and flash drives, they just get tossed around and break.

 

[pdkees]

This is the guide I'm talking about http://www.tomshardware.com/forum/8263-63-simple-free-guide-removing-malware

If you don't care about what is on the drive, feel free to wipe it with the restore disks of course.

Now your kid will think every time she gets a virus, it means a new laptop!

Oh no, no, no.....not the case at all. She has had the Toshiba for a while and she wanted a faster one with more memory and a webcam. ANYWAY, thank you for your input AND the link

 

[hydroment]

Harddrives in laptops will fail sooner than in a desktop also, depending on the habits of the user, due to heat. Often laptops will get set on the lap, bedspread, or carpet. All of these and more will block the vents on the bottom and prevent cooling. Seen it more than once.

 

[blacksci]

If you treat your laptop like a idiot then yeah, your gonna loose a hdd. But dont assume i do. And I was assuming the op doesnt either.

 

[hydroment]

Not assuming anything. So please don't assume I did. No place in my post did I refer to you or the OP, only stated that this does happen. And in my experience, Often. Replaced too many for others to know any different.

Cheers!