Hardware Problem Dvd -RW Drive only works CD-R

Hello,
See the title- DVD-R shows up with the free space of a CD-R in properties of exploring computer. Doesn't see GB of open space for writing. Any idea that I might not have tried?
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More about hardware problem drive works
  1. what is the make and model of the DVD drive?

    what software are you using to burn?
  2. If you have XP it can write to CD-R without extra programs

    Vista/7 can write to CD-R and DVD-R (or DVD+R) without extra programs

    What happens if you insert a DVD containing more than 700MB of data ?

    There are a number of freeware programs available to write Data to CD & DVD's
    These are often restricted versions of commercial programs such as Nero, NCH Expressburn, ImgBurn, deepburner. smartburn ......

    regards
    Mike Barnes
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